Question 1

Which industry organization is designed to serve as the sales and marketing arm of America´s commercial radio industry?

Accepted Answer

A)   RAB
B)   NAB
C)   NAFTA
D)   RTNDA A

Question 2

The station´s official policy manual contains what information?

Accepted Answer

The station's official policy manual typically contains a comprehensive set of guidelines, procedures, and rules that govern the operations and conduct at the station. While I cannot provide the specific contents without knowing the exact station in question, a general station policy manual may include the following types of information:

1. **Mission Statement**: An overview of the station's purpose, goals, and the services it provides.

2. **Code of Conduct**: Expectations for the behavior of employees and visitors, including ethical guidelines and standards for professional conduct.

3. **Operational Procedures**: Detailed instructions on how various tasks and functions should be carried out within the station, such as opening and closing procedures, maintenance routines, and emergency protocols.

4. **Health and Safety Regulations**: Information on how the station complies with health and safety laws, including procedures for reporting accidents and dealing with hazardous materials.

5. **Security Measures**: Protocols for ensuring the security of the station, its employees, and visitors, including access control, surveillance, and response to security breaches.

6. **Human Resources Policies**: Guidelines on hiring practices, employee evaluations, promotions, disciplinary actions, and termination processes.

7. **Training and Development**: Requirements and opportunities for employee training, professional development, and continuing education.

8. **Customer Service Standards**: Expectations for how staff should interact with customers, handle complaints, and provide services.

9. **Financial Management**: Procedures for budgeting, accounting, procurement, and handling of station finances.

10. **Legal Compliance**: Information on how the station adheres to relevant laws and regulations, including broadcasting standards, licensing requirements, and data protection.

11. **Emergency Response Plan**: Detailed plans for responding to various types of emergencies, such as natural disasters, fires, medical incidents, or threats to public safety.

12. **Communication Protocols**: Guidelines for internal and external communications, including media relations, public announcements, and use of social media.

13. **Technology Use**: Policies regarding the use of station equipment, software, and networks, including acceptable use policies for computers and internet access.

14. **Facility Management**: Guidelines for the use and maintenance of the station's physical infrastructure, including space allocation, property management, and environmental sustainability practices.

15. **Accessibility**: Policies ensuring that the station is accessible to individuals with disabilities, including compliance with relevant accessibility laws.

The actual content of a station's policy manual can vary greatly depending on the type of station (e.g., radio, television, train, or bus station), its size, location, and the regulatory environment in which it operates. It is designed to provide clear instructions and standards to ensure that the station functions smoothly, safely, and in accordance with all applicable laws and regulations.

Question 3

Station managers are often most concerned with what outside influence?

Accepted Answer

A)   The evolution of new music formats
B)   The Corporate policies affecting budgets
C)   The Federal Communications Commission´s oversight
D)   The creating new revenues from local advertising sales C

Question 4

Which management style is most prevalent in radio today?

Accepted Answer

A)   X: the authoritarian approach
B)   Y: the collaborative approach
C)   Z: the hybrid of both X and Y/Chief-collaborator approach
D)   The Darwinian approach

Question 5

The FCC base forfeiture amount or fine for broadcasting "indecent/obscene" material is

Accepted Answer

A)   12500
B)   20000
C)   7000
D)   50000

Question 6

If an inspection by the FCC finds violations and deficiencies, the station will be:

Accepted Answer

A)   Forced to cease operations
B)   Given a time frame to correct the problems
C)   Made to lose their license to operate
D)   Forced to fire the person responsible for the violations

Question 7

Can the managers of small market radio stations usually count on air personalities staying with the station for a long time?

Accepted Answer

The answer of Can the managers of small market radio...

Question 8

When several stations owned by the same company are clustered together in one location, what effect does this have on the staff?

Accepted Answer

The answer of When several stations owned by the same...

Question 9

Which management style is most prevalent in radio today?

Accepted Answer

The answer of Which management style is most prevalent in...

Question 10

The union which represents announcers is:

Accepted Answer

A)   IBEW
B)   AFTRA
C)   NABET
D)   SAG

Question 11

What effect did the FCC´s deregulation in the early 80´s have on radio´s involvement in community affairs?

Accepted Answer

A)   Ascertainment procedures have all but been eliminated.
B)   A station may virtually divorce itself from the concerns of the community.
C)   Involvement in community affairs is mainly an opportunity to enhance advertising revenues.
D)   Stations should only involve themselves in community affairs in very small markets.

Question 12

Unions play a major role in radio and TV today, especially in smaller size markets.

Accepted Answer

A) True 
 B)False

Question 13

What qualities to managers try to avoid when hiring staff?

Accepted Answer

A)   Individuals with fragile or oversized egos
B)   Ambition and a positive attitude
C)   Competitiveness and determination
D)   Stability and reliability

Question 14

Many radio station managers are promoted from which department?

Accepted Answer

A)   Sales
B)   Business management
C)   Programming
D)   Legal and technical

Question 15

Match the following radio positions with tasks they complete…
-Program Director

Accepted Answer

A)  Establishes sales quotas
B)  Oversees station's music library
C)  Performs on-air shifts
D)  Keeps equipment operating
E)  Responsible for all day to day operations

Question 16

A primary objective for a Station Manager is to:

Accepted Answer

A)   avoid firings and layoffs.
B)   be able to fix technical problems.
C)   operate in a manner that generates the most profit.
D)   to ensure a lot of turnover in the air staff.

Question 17

A primary objective for a station manager is to:

Accepted Answer

The answer of A primary objective for a station manager...

Question 18

Match the following radio positions with tasks they complete…
-Sales Manager

Accepted Answer

A)  Establishes sales quotas
B)  Oversees station's music library
C)  Performs on-air shifts
D)  Keeps equipment operating
E)  Responsible for all day to day operations

Question 19

According to the text, the FCC fine for Broadcasting "indecent/obscene" material how much?

Accepted Answer

The answer of According to the text, the FCC fine...

Question 20

Match the following radio positions with tasks they complete…
-General Manager

Accepted Answer

A)  Establishes sales quotas
B)  Oversees station's music library
C)  Performs on-air shifts
D)  Keeps equipment operating
E)  Responsible for all day to day operations

Exam 2: Station Management

Which industry organization is designed to serve as the sales and marketing arm of America´s commercial radio industry?

The station´s official policy manual contains what information?

Station managers are often most concerned with what outside influence?

Which management style is most prevalent in radio today?

The FCC base forfeiture amount or fine for broadcasting "indecent/obscene" material is

If an inspection by the FCC finds violations and deficiencies, the station will be:

Can the managers of small market radio stations usually count on air personalities staying with the station for a long time?

When several stations owned by the same company are clustered together in one location, what effect does this have on the staff?

Which management style is most prevalent in radio today?

The union which represents announcers is:

What effect did the FCC´s deregulation in the early 80´s have on radio´s involvement in community affairs?

Unions play a major role in radio and TV today, especially in smaller size markets.

What qualities to managers try to avoid when hiring staff?

Many radio station managers are promoted from which department?

Match the following radio positions with tasks they complete… -Program Director

A primary objective for a Station Manager is to:

A primary objective for a station manager is to:

Match the following radio positions with tasks they complete… -Sales Manager

According to the text, the FCC fine for Broadcasting "indecent/obscene" material how much?

Match the following radio positions with tasks they complete… -General Manager