According to the Sales Dialogue Template Presented in the Textbook

According to the sales dialogue template presented in the textbook, which of the following best summarizes what a salesperson should do to begin the sales dialogue?

A) greet the prospect in a friendly manner, express appreciation for the opportunity to meet, and then engage in polite conversation to build rapport
B) after greeting the prospect, show professionalism by stating your sales call objective immediately
C) politely greet the prospect, then state the agenda that was agreed upon when the appointment was accepted
D) greet the prospect in a friendly manner and then show sensitivity to the buyer's needs and opinions by letting him or her begin the discussion

Correct Answer:

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