You Are the Desktop Administrator in Your Organization

You are the desktop administrator in your organization. All employees use Windows XP Professional computers. A user installs printer and scanner hardware on her new laptop. A couple of days later, the user finds an updated printer driver and installs it. She reboots the computer and receives an error message that states "STOP.IRQL_NOT_LESS_OR_EQUAL" on a blue screen. She restarts the computer again and receives the same error message. What should you do to fix this problem?

A) Restart the computer in safe mode.
B) Log on as a local administrator and modify the Driver Signing Options.
C) Restart using Recovery console.
D) Restart with the Last Known Good Configuration.

Correct Answer:

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