Question 1

Which of the following is incorrect concerning diversity in promotion?

Accepted Answer

A)   A workforce evaluation of Equal Employment Opportunity guidelines should be completed.
B)   Diversity is not required for agencies receiving federal funds.
C)   The demographics of the agency should mirror those of the community it serves.
D)   The agency should also mirror the gender and ethnic makeup to the available workforce in the agency's jurisdiction. B

Question 2

The federal Office of Personnel Management created a list of five characteristics required for entry into the Senior Executive Service. Which of the following is not one of the five?

Accepted Answer

A)   leading change
B)   changing people
C)   results-driven
D)   business acumen B

Question 3

At supervisor and executive levels, inter-agency exchanges for limited time periods:

Accepted Answer

A)   do not accomplish anything
B)   provide insight into the strengths and weaknesses in both agencies
C)   allow for improvements in both agencies
D)   both b and c D

Question 4

Workforce planning:

Accepted Answer

A)   is an ongoing process that requires involvement from members at all levels of the organization
B)   includes proactively identifying competencies needed to meet present and future demands
C)   provides counseling to employees to determine career interests
D)   all of the above

Question 5

Closing the gap between organizational needs and employee abilities can involve:

Accepted Answer

A)   mentoring programs
B)   tuition reimbursement
C)   supervisory training
D)   all of the above

Question 6

An often overlooked asset for an organization is:

Accepted Answer

A)   rehiring terminated employees
B)   hiring or contracting with retired employees
C)   all of the above
D)   none of the above

Question 7

Some agencies use recruiting tools, which include:

Accepted Answer

A)   lateral transfers
B)   educational bonuses
C)   bilingual bonuses
D)   all of the above

Question 8

A workforce plan has four basic steps. Which of the following is one of those steps?

Accepted Answer

A)   Know what the mission of your agency is.
B)   Conduct job analyses to identify the core competencies for position classifications, incorporating future needs identified through strategic planning.
C)   both a and b
D)   none of the above

Question 9

Contracting with retired employees can:

Accepted Answer

A)   bring back talent and experience to the agency
B)   be done fairly inexpensively
C)   overcome difficulties encountered in employee succession programs
D)   all of the above

Question 10

Selecting appropriate personnel for specific tasks has been made easier by:

Accepted Answer

A)   the ability to announce training via email
B)   the ability to use computer data bases to track employees special skills
C)   both a and b
D)   none of the above

Question 11

Civilianization is:

Accepted Answer

A)   using civilian employees instead of sworn personnel, because civilians are cheaper
B)   a technique used to save money.
C)   both a and b
D)   none of the above

Question 12

Organizational programs to facilitate employee development include all but:

Accepted Answer

A)   tuition reimbursement
B)   educational incentives
C)   permanently trading the employee to another agency
D)   loan forgiveness

Question 13

Which of the following is not considered a common response for not participating in the promotional process?

Accepted Answer

A)   salary decrease
B)   child care concerns
C)   family relations
D)   salary increase

Question 14

Mentoring involves encouraging individuals in a coordinated way to utilize personal motivation to promote professional growth. Mentoring also depends on:

Accepted Answer

A)   The willingness and quality of those who will become mentors and role models
B)   having successfully trained mentors
C)   both a and b
D)   none of the above

Question 15

A vital component of succession planning includes:

Accepted Answer

A)   promotions
B)   transfers
C)   desire to participate
D)   a and c only

Exam 6: Succession Planning