Question 1

Communication with stakeholders during technology project implementation is

Accepted Answer

A)   Optional
B)   A must
C)   Only needed if asked
D)   Is always done from top to down B

Question 2

The performance of technology projects are typically judged on the basis of

Accepted Answer

A)   Timeliness, within budget, meeting key objectives and user satisfaction
B)   Top management satisfaction with the project
C)   Compliance with government legislations
D)   Cost incurred and time taken to complete A

Question 3

User involvement is needed during the

Accepted Answer

A)   Analysis phase of the project
B)   Design phase of the project
C)   Implementation phase of the project
D)   All phases of the project D

Question 4

Technology is ____________ and people are __________ to e-HRM project success

Accepted Answer

A)   Primary, Secondary
B)   Secondary, Primary
C)   Must, Optional
D)   Expensive, Cheap

Question 5

Soft systems' refer to

Accepted Answer

A)   Product and technology
B)   People and process
C)   Management being soft towards employees
D)   Weakness in the systems

Question 6

At which level of the People Capability Maturity Model (P-CMM), continuous improvement becomes a normal practice in the organisation?

Accepted Answer

A)   Level 3 (Defined: Competency Management) 
B)   Level 5 (Optimising: Change Management) 
C)   Level 4 (Predictable: Capability Management) 
D)   Level 2 (Managed: People Management)

Question 7

The performance of technology projects are typically judged on the basis of

Accepted Answer

A)   Timeliness, within budget, meeting key objectives and user satisfaction
B)   Top management satisfaction with the project
C)   Compliance with government legislations
D)   Cost incurred and time taken to complete

Question 8

During Level 3 of the People Capability Maturity Model (P-CMM) …

Accepted Answer

A)   the primary objective is to enable people to repeat practices they have used successfully.
B)   an organisation-wide framework of strategic workforce plan and workforce competencies is established.
C)   change management becomes an integral and routine part of organisational life.
D)   deviations occur.

Question 9

'Systems thinking' refers to

Accepted Answer

A)   Paying attention to technology
B)   Paying attention to people
C)   Paying attention to multiple perspectives
D)   Paying attention to policies and procedures

Question 10

All are disadvantages of the SDLC model, except:

Accepted Answer

A)   One cannot see the working version of the application until the end phase is reached
B)   Once a phase is completed there is no going back even though subsequent changes to the model incorporate iterative capability
C)   It is easier to understand and use
D)   Strict testing and sign-off of each phase before moving to the next stage may cause undue delays

Question 11

What are the five maturity levels of People Capability Maturity Model (P-CMM)?

Accepted Answer

The answer of What are the five maturity levels of...

Question 12

Which level of the People Capability Maturity Model (P-CMM) describes an organization where people struggle to repeat successful work practices and meet delivery deadlines as goalposts keep changing?

Accepted Answer

A)   Level 3 (Defined: Competency Management) 
B)   Level 1 (Initial: Inconsistent Management) 
C)   Level 4 (Predictable: Capability Management) 
D)   Level 2 (Managed: People Management)

Question 13

Which phase of the Systems Development Life Cycle (SDLC) is often referred to as the 'forgotten phase'?

Accepted Answer

A)   Maintenance & Support
B)   Project Closure
C)   Requirement Analysis
D)   Design

Question 14

During Level 4 of the People Capability Maturity Model (P-CMM) …

Accepted Answer

A)   deviations occur.
B)   an organisation-wide framework of strategic workforce plan and workforce competencies is established.
C)   the primary objective is to enable people to repeat practices they have used successfully.
D)   usually the organisation is immature.

Question 15

Describe the key principles behind systems thinking?

Accepted Answer

The answer of Describe the key principles behind systems thinking?...

Question 16

'Systems thinking' refers to

Accepted Answer

A)   Paying attention to technology
B)   Paying attention to people
C)   Paying attention to multiple perspectives
D)   Paying attention to policies and procedures

Question 17

At which level of the People Capability Maturity Model (P-CMM), continuous improvement becomes a normal practice in the organisation?

Accepted Answer

A)   Level 3 (Defined: Competency Management) 
B)   Level 5 (Optimising: Change Management
C)   Level 4 (Predictable: Capability Management) 
D)   Level 2 (Managed: People Management)

Question 18

Technology is ____________ and people are __________ to e-HRM project success

Accepted Answer

A)   Primary, Secondary
B)   Secondary, Primary
C)   Must, Optional
D)   Expensive, Cheap

Question 19

User involvement is needed during the

Accepted Answer

A)   Analysis phase of the project
B)   Design phase of the project
C)   Implementation phase of the project
D)   All phases of the project

Question 20

Quality management frameworks help organisations to

Accepted Answer

A)   Please customers
B)   Comply with government regulations
C)   Please employees
D)   Institutionalise robust quality management practices

Exam 3: Soft Systems Thinking Approach to E-HRM Project Management

Communication with stakeholders during technology project implementation is

The performance of technology projects are typically judged on the basis of

User involvement is needed during the

Technology is __ and people are to e-HRM project success

Soft systems' refer to

At which level of the People Capability Maturity Model (P-CMM) , continuous improvement becomes a normal practice in the organisation?

The performance of technology projects are typically judged on the basis of

During Level 3 of the People Capability Maturity Model (P-CMM) …

'Systems thinking' refers to

All are disadvantages of the SDLC model, except:

What are the five maturity levels of People Capability Maturity Model (P-CMM)?

Which level of the People Capability Maturity Model (P-CMM) describes an organization where people struggle to repeat successful work practices and meet delivery deadlines as goalposts keep changing?

Which phase of the Systems Development Life Cycle (SDLC) is often referred to as the 'forgotten phase'?

During Level 4 of the People Capability Maturity Model (P-CMM) …

Describe the key principles behind systems thinking?

'Systems thinking' refers to

At which level of the People Capability Maturity Model (P-CMM) , continuous improvement becomes a normal practice in the organisation?

Technology is __ and people are to e-HRM project success

User involvement is needed during the

Quality management frameworks help organisations to