Question 1

Identify a true statement about group support systems (GSSs).

Accepted Answer

A)  Increasing collaboration improves the effectiveness of decision makers. 
B)  Textual data is transmitted faster than verbal data. 
C)  Arranging many GSS sessions is difficult because of low cost efficiency. 
D)  GSS sessions transmit data within a secure network.

Question 2

For a(n) _____ to be useful, it should collect data related to an organization's critical success factors-issues that make or break a business.

Accepted Answer

A)  executive information system 
B)  decision support system 
C)  group support system 
D)  geographic information system

Question 3

Group support systems (GSSs) are advantageous because:

Accepted Answer

A)  they give decision makers more time to talk with one another and solve problems. 
B)  they solve security problems faced by other communication systems. 
C)  they reduce the possibility of scheduling more meetings than necessary. 
D)  they aid nonverbal communication.

Question 4

A(n) _____ is a branch of decision support systems (DSSs) that gives managers easy access to internal and external data and typically includes drill-down features and a digital dashboard for examining and analyzing information. ​

Accepted Answer

A)  group support system 
B)  executive information system 
C)  electronic meeting system 
D)  geographic information system

Question 5

Identify a true statement about unstructured decisions.

Accepted Answer

A)  They are heavily influenced by the decision maker's intuitions. 
B)  They involve programmable tasks. 
C)  They have a standard operating procedure. 
D)  They are well supported by information technology.

Question 6

Describe the tasks and data management operations performed by a geographic information system (GIS).

Accepted Answer

The answer of Describe the tasks and data management operations...

Question 7

List three modules of an executive information system (EIS).

Accepted Answer

The answer of List three modules of an executive information...

Question 8

In the context of defining the objectives and benefits of a management support system (MSS), which of the following is an intangible benefit?

Accepted Answer

A)  Increasing profits 
B)  Increasing demand 
C)  Improving customer service 
D)  Improving the organization's revenue

Question 9

Information technologies are a major support tool for making unstructured decisions.

Accepted Answer

A) True 
 B)False

Question 10

A(n) _____ captures, stores, processes, and displays information in a topographical context, such as showing the location of all streetlights on a map. ​

Accepted Answer

A)  executive information system 
B)  electronic meeting system 
C)  group support system 
D)  geographic information system

Question 11

The _____ component of a decision support system (DSS) enables the DSS to perform analysis operations on the information stored in the system. ​

Accepted Answer

A)  model base 
B)  user interface 
C)  database 
D)  DSS engine

Question 12

A(n) _____ uses spatial and nonspatial data and specialized techniques for storing coordinates of networks of lines (roads, rivers, streets) and reporting zones (zip codes, cities, counties, states).

Accepted Answer

A)  group support system 
B)  geographic information system 
C)  executive information system 
D)  electronic meeting system

Question 13

The _____ of an executive information system (EIS) is responsible for managing data access.

Accepted Answer

A)  administrative module 
B)  builder module 
C)  tracking module 
D)  runtime module

Question 14

In a decision support system (DSS), decisions about the type of file structure to be used are taken by the _____.

Accepted Answer

A)  technical designer 
B)  managerial designer 
C)  model designer 
D)  database designer

Question 15

_____ are programs that carry out repetitive tasks and can be programmed to make decisions based on specified conditions.

Accepted Answer

A)  Intelligent agents 
B)  Cyclic trackers 
C)  Data stabilizers 
D)  Sequential recorders

Question 16

A(n)_____ is a system that performs tasks similar to a database management system (DBMS). ​

Accepted Answer

A)  decision support system 
B)  model base management system 
C)  electronic meeting system 
D)  geographic information system

Question 17

Identify a disadvantage of group support systems (GSSs).

Accepted Answer

A)  Unnecessary meetings 
B)  Decreased on-site interaction 
C)  Increased stress levels 
D)  Lack of cooperation

Question 18

Unstructured decisions are often used in computer configuration.

Accepted Answer

A) True 
 B)False

Question 19

The technical designer focuses on how data should be stored in a decision support system (DSS).

Accepted Answer

A) True 
 B)False

Question 20

_____ uses the geographic information system (GIS) application to dispatch personnel and equipment to crime and fire locations.

Accepted Answer

A)  Transportation and logistics 
B)  Urban planning 
C)  Government 
D)  Insurance

Exam 12: Management Support Systems

Identify a true statement about group support systems (GSSs) .

For a(n) _____ to be useful, it should collect data related to an organization's critical success factors-issues that make or break a business.

Group support systems (GSSs) are advantageous because:

A(n) _____ is a branch of decision support systems (DSSs) that gives managers easy access to internal and external data and typically includes drill-down features and a digital dashboard for examining and analyzing information.

Identify a true statement about unstructured decisions.

Describe the tasks and data management operations performed by a geographic information system (GIS).

List three modules of an executive information system (EIS).

In the context of defining the objectives and benefits of a management support system (MSS) , which of the following is an intangible benefit?

Information technologies are a major support tool for making unstructured decisions.

A(n) _____ captures, stores, processes, and displays information in a topographical context, such as showing the location of all streetlights on a map.

The _____ component of a decision support system (DSS) enables the DSS to perform analysis operations on the information stored in the system.

A(n) _____ uses spatial and nonspatial data and specialized techniques for storing coordinates of networks of lines (roads, rivers, streets) and reporting zones (zip codes, cities, counties, states) .

The _____ of an executive information system (EIS) is responsible for managing data access.

In a decision support system (DSS) , decisions about the type of file structure to be used are taken by the _____.

_____ are programs that carry out repetitive tasks and can be programmed to make decisions based on specified conditions.

A(n) _____ is a system that performs tasks similar to a database management system (DBMS) .

Identify a disadvantage of group support systems (GSSs) .

Unstructured decisions are often used in computer configuration.

The technical designer focuses on how data should be stored in a decision support system (DSS).

_____ uses the geographic information system (GIS) application to dispatch personnel and equipment to crime and fire locations.

Exam 12: Management Support Systems

Identify a true statement about group support systems (GSSs) .

For a(n) _____ to be useful, it should collect data related to an organization's critical success factors-issues that make or break a business.

Group support systems (GSSs) are advantageous because:

A(n) _____ is a branch of decision support systems (DSSs) that gives managers easy access to internal and external data and typically includes drill-down features and a digital dashboard for examining and analyzing information. ​

Identify a true statement about unstructured decisions.

Describe the tasks and data management operations performed by a geographic information system (GIS).

List three modules of an executive information system (EIS).

In the context of defining the objectives and benefits of a management support system (MSS) , which of the following is an intangible benefit?

Information technologies are a major support tool for making unstructured decisions.

A(n) _____ captures, stores, processes, and displays information in a topographical context, such as showing the location of all streetlights on a map. ​

The _____ component of a decision support system (DSS) enables the DSS to perform analysis operations on the information stored in the system. ​

A(n) _____ uses spatial and nonspatial data and specialized techniques for storing coordinates of networks of lines (roads, rivers, streets) and reporting zones (zip codes, cities, counties, states) .

The _____ of an executive information system (EIS) is responsible for managing data access.

In a decision support system (DSS) , decisions about the type of file structure to be used are taken by the _____.

_____ are programs that carry out repetitive tasks and can be programmed to make decisions based on specified conditions.

A(n) _____ is a system that performs tasks similar to a database management system (DBMS) . ​

Identify a disadvantage of group support systems (GSSs) .

Unstructured decisions are often used in computer configuration.

The technical designer focuses on how data should be stored in a decision support system (DSS).

_____ uses the geographic information system (GIS) application to dispatch personnel and equipment to crime and fire locations.

A(n) _____ is a branch of decision support systems (DSSs) that gives managers easy access to internal and external data and typically includes drill-down features and a digital dashboard for examining and analyzing information.

A(n) _____ captures, stores, processes, and displays information in a topographical context, such as showing the location of all streetlights on a map.

The _____ component of a decision support system (DSS) enables the DSS to perform analysis operations on the information stored in the system.

A(n) _____ is a system that performs tasks similar to a database management system (DBMS) .