Question 1

A manager realizes that her complaints about employee horseplay seem to encourage more horseplay.She resolves to ignore their horseplay in the future.In operant terms,what has she decided to do?

Accepted Answer

A) Positively reinforce proper work behaviour 
B) Negatively reinforce horseplay 
C) Extinguish horseplay 
D) Punish horseplay 
E) Model horseplay

Question 2

The four traits that make up a person's core self-evaluations are self-esteem,general self-efficacy,locus of control,and ________.

Accepted Answer

The answer of The four traits that make up a...

Question 3

Generation X prefers non-monetary rewards to a greater extent than generation Y and baby boomers.

Accepted Answer

A) True 
 B)False

Question 4

________ skills are skills such as problem solving,critical thinking,learning about alternative work processes,and risk taking.

Accepted Answer

The answer of ________ skills are skills such as problem...

Question 5

The personality dimension of agreeableness is defined as

Accepted Answer

A) the extent to which a person is outgoing and enjoys social situations. 
B) the degree to which a person has appropriate emotional control. 
C) the extent to which a person is friendly and approachable. 
D) the degree to which a person thinks flexibly and is receptive to new ideas. 
E) the degree to which a person is responsible and achievement oriented.

Question 6

When we say that organizations sometimes confuse rewards with reinforcers,we mean that

Accepted Answer

A) rewards cannot serve as reinforcers. 
B) people differ as to which rewards are reinforcing. 
C) the rewards are not made contingent on a desired behaviour. 
D) the reinforcers are not backed up with attractive rewards. 
E) only monetary rewards work as effective reinforcers.

Question 7

Edward has recently been told that he is very effective at networking with potential customers.However,his follow-up after initial contact is sloppy and his files are not up to date.In order to be more effective on the job he needs to keep working on the ________ part of his personality.

Accepted Answer

A) emotional stability 
B) openness to experience 
C) neuroticism 
D) conscientiousness 
E) independence

Question 8

The idea of triadic reciprocal causation has its basis in

Accepted Answer

A) operant learning theory. 
B) organizational behaviour modification. 
C) behaviour modelling training. 
D) social cognitive theory. 
E) employee recognition programs.

Question 9

Both punishment and extinction should ________ the probability of a behaviour occurring.

Accepted Answer

The answer of Both punishment and extinction should ________ the...

Question 10

The personality dimension of conscientiousness is defined as

Accepted Answer

A) the extent to which a person is outgoing and enjoys social situations. 
B) the degree to which a person has appropriate emotional control. 
C) the extent to which a person is friendly and approachable. 
D) the degree to which a person thinks flexibly and is receptive to new ideas. 
E) the degree to which a person is responsible and achievement oriented.

Question 11

The first step of behaviour modelling training is to provide a model or models displaying the effective use of behaviours to be learned.

Accepted Answer

A) True 
 B)False

Question 12

The book described a company that posted a feedback chart in the workplace to indicate the percentage of safe behaviours observers noted every three days.Which of the following is NOT true about this practice?

Accepted Answer

A) It was an example of positive reinforcement. 
B) It was an example of organizational behaviour modification. 
C) It was an example of self-regulation. 
D) The scheme was designed to improve safe working practices. 
E) The posting of safe behaviours every three days is essentially a delayed, continuous reinforcement strategy.

Question 13

A new manager wants her employees to learn the principles of self-regulation.She has them set a goal so that there is a discrepancy between their goal and their performance.When employees attain their goals,they are likely to

Accepted Answer

A) set the same goal. 
B) set lower goals. 
C) set even higher and more challenging goals. 
D) stop setting goals. 
E) ask the manager to set a new goal.

Question 14

Performance feedback is most effective when it is represented visually in a graph or chart form.

Accepted Answer

A) True 
 B)False

Question 15

Social recognition and performance feedback are the same thing.

Accepted Answer

A) True 
 B)False

Question 16

In social cognitive theory,a(n)________ is a person whose behaviour is imitated.

Accepted Answer

The answer of In social cognitive theory,a(n)________ is a person...

Question 17

If you believe that you are being controlled by internal forces,you are an external locus of control person.

Accepted Answer

A) True 
 B)False

Question 18

Positive reinforcement ________ the probability of a behaviour by applying a ________ stimulus after that behaviour occurs.

Accepted Answer

A) increases; nasty 
B) increases; pleasant 
C) decreases; pleasant 
D) decreases; nasty 
E) increases; neutral

Question 19

Negative reinforcement ________ the probability of some behaviour occurring.

Accepted Answer

The answer of Negative reinforcement ________ the probability of some...

Question 20

An important implication of the situational approach is that some personality characteristics are useful in certain organizational situations.

Accepted Answer

A) True 
 B)False

Exam 2: Personality and Learning

A manager realizes that her complaints about employee horseplay seem to encourage more horseplay.She resolves to ignore their horseplay in the future.In operant terms,what has she decided to do?

The four traits that make up a person's core self-evaluations are self-esteem,general self-efficacy,locus of control,and ________.

Generation X prefers non-monetary rewards to a greater extent than generation Y and baby boomers.

________ skills are skills such as problem solving,critical thinking,learning about alternative work processes,and risk taking.

The personality dimension of agreeableness is defined as

When we say that organizations sometimes confuse rewards with reinforcers,we mean that

Edward has recently been told that he is very effective at networking with potential customers.However,his follow-up after initial contact is sloppy and his files are not up to date.In order to be more effective on the job he needs to keep working on the ________ part of his personality.

The idea of triadic reciprocal causation has its basis in

Both punishment and extinction should ________ the probability of a behaviour occurring.

The personality dimension of conscientiousness is defined as

The first step of behaviour modelling training is to provide a model or models displaying the effective use of behaviours to be learned.

The book described a company that posted a feedback chart in the workplace to indicate the percentage of safe behaviours observers noted every three days.Which of the following is NOT true about this practice?

A new manager wants her employees to learn the principles of self-regulation.She has them set a goal so that there is a discrepancy between their goal and their performance.When employees attain their goals,they are likely to

Performance feedback is most effective when it is represented visually in a graph or chart form.

Social recognition and performance feedback are the same thing.

In social cognitive theory,a(n)________ is a person whose behaviour is imitated.

If you believe that you are being controlled by internal forces,you are an external locus of control person.

Positive reinforcement the probability of a behaviour by applying a stimulus after that behaviour occurs.

Negative reinforcement ________ the probability of some behaviour occurring.

An important implication of the situational approach is that some personality characteristics are useful in certain organizational situations.