Question 1

The Smelly Cheese Company is very concerned about labour shortages and is having difficulty attracting and retaining employees.What should they do?

Accepted Answer

A) Improve employee engagement 
B) Create a spiritual workplace 
C) Focus on corporate social responsibility 
D) Focus on psychological capital 
E) Improve talent management

Question 2

Describe Max Weber's ideal bureaucracy.Why does the term "bureaucracy" have a negative connotation today?

Accepted Answer

The answer of Describe Max Weber's ideal bureaucracy.Why does the...

Question 3

Survival is a goal of virtually all organizations.

Accepted Answer

A) True 
 B)False

Question 4

When we say that rewards should be contingent on the needs of the worker,we mean that workers with different needs may require different rewards.

Accepted Answer

A) True 
 B)False

Question 5

A study of Canadian employees estimated that the high cost of absenteeism is due to which major workplace stressor?

Accepted Answer

A) Violence in the workplace 
B) Downsizing and layoffs 
C) Union-management conflict 
D) Poorly designed jobs 
E) Work-life conflict

Question 6

Explain why "diversity" has become an important management issue in the modern workplace.

Accepted Answer

The answer of Explain why "diversity" has become an important...

Question 7

Organizations across all cultures face the same type of diversity issues as exist in North America.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is NOT associated with psychological capital?

Accepted Answer

A) Vigour 
B) Self-efficacy 
C) Optimism 
D) Hope 
E) Resilience

Question 9

The human relations movement of the 1920s and 30s was originally concerned with the impact of fatigue,rest pauses,and lighting on productivity.Researchers began seeing the additional effects on productivity of

Accepted Answer

A) wage rates and profit sharing. 
B) ethnicity and culture. 
C) psychological and social processes. 
D) flex-work programs. 
E) product quality.

Question 10

Observers of successful managers have often noted that ________ seems to guide many of their actions.

Accepted Answer

The answer of Observers of successful managers have often noted...

Question 11

Mental illness in Canada is costing business billions of dollars in lost productivity and ________.

Accepted Answer

The answer of Mental illness in Canada is costing business...

Question 12

An increasing number of Canadian workers are struggling to achieve

Accepted Answer

A) better jobs. 
B) more pay. 
C) work-life balance. 
D) more challenging work. 
E) spirituality in the workplace.

Question 13

National culture is one of the most important contingency variables in organizational behaviour.

Accepted Answer

A) True 
 B)False

Question 14

Explanation and management constitute actions.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements best defines an "organization"?

Accepted Answer

A) A social convention for accomplishing individual goals through group effort 
B) A group which accomplishes common goals through social interactions and individual effort 
C) A social invention for accomplishing common goals through group effort 
D) A collection of formally organized social entities 
E) A combination of people and physical capital designed to accomplish a common goal

Question 16

When we say that the relationship between job satisfaction and turnover is contingent on the labour market,we mean that

Accepted Answer

A) the condition of the labour market influences the extent to which satisfaction predicts turnover. 
B) job satisfaction depends on the condition of the labour market. 
C) turnover will result in job dissatisfaction when jobs are plentiful. 
D) turnover is wholly determined by the condition of the labour market. 
E) workers will be less likely to quit their jobs in a strong labour market.

Question 17

Describe the main goals of organizational behaviour.Under what conditions can behaviour be controlled?

Accepted Answer

The answer of Describe the main goals of organizational behaviour.Under...

Question 18

The managerial activity of human resource management includes motivating,reinforcing,disciplining and punishing,managing conflict,staffing,and ________.

Accepted Answer

The answer of The managerial activity of human resource management...

Question 19

What is psychological capital and what does it have to do with organizational behaviour?

Accepted Answer

The answer of What is psychological capital and what does...

Question 20

ACME Inc.has decided to give their employees several days off each year to do volunteer work in the community.What is this an example of?

Accepted Answer

A) Talent management 
B) Employee engagement 
C) Corporate social responsibility 
D) Human resource management 
E) The human relations movement

Exam 1: Organizational Behaviour and Management

The Smelly Cheese Company is very concerned about labour shortages and is having difficulty attracting and retaining employees.What should they do?

Describe Max Weber's ideal bureaucracy.Why does the term "bureaucracy" have a negative connotation today?

Survival is a goal of virtually all organizations.

When we say that rewards should be contingent on the needs of the worker,we mean that workers with different needs may require different rewards.

A study of Canadian employees estimated that the high cost of absenteeism is due to which major workplace stressor?

Explain why "diversity" has become an important management issue in the modern workplace.

Organizations across all cultures face the same type of diversity issues as exist in North America.

Which of the following is NOT associated with psychological capital?

The human relations movement of the 1920s and 30s was originally concerned with the impact of fatigue,rest pauses,and lighting on productivity.Researchers began seeing the additional effects on productivity of

Observers of successful managers have often noted that ________ seems to guide many of their actions.

Mental illness in Canada is costing business billions of dollars in lost productivity and ________.

An increasing number of Canadian workers are struggling to achieve

National culture is one of the most important contingency variables in organizational behaviour.

Explanation and management constitute actions.

Which of the following statements best defines an "organization"?

When we say that the relationship between job satisfaction and turnover is contingent on the labour market,we mean that

Describe the main goals of organizational behaviour.Under what conditions can behaviour be controlled?

The managerial activity of human resource management includes motivating,reinforcing,disciplining and punishing,managing conflict,staffing,and ________.

What is psychological capital and what does it have to do with organizational behaviour?

ACME Inc.has decided to give their employees several days off each year to do volunteer work in the community.What is this an example of?