Multiple Choice
While many catalog retailers send out a standard catalog to all potential customers,Lands' End uses information it has gathered about customers in its CRM system to target the catalog to the individual.This approach used by Lands' End is an example of the _____ approach.
A) shotgun
B) rifle
C) square peg
D) fishing pole
E) All of these statements can be used to describe the approach used by Lands' End.
Correct Answer:

Verified
Correct Answer:
Verified
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