Question 1

Beth's Bracelets has proposed some major structural changes within their organization. Some of the employees fear that they will lose power with the changes. They begin voicing resistance to the changes. What barrier to change are they exhibiting?

Accepted Answer

A)  Disagreements about the benefits 
B)  Self interests 
C)  A lack of understanding and trust 
D)  Uncertainty 
E)  Goals and rewards

Question 2

__________ is the generation of novel solutions to perceived problems.

Accepted Answer

A)  Problem solving 
B)  Organizational development 
C)  Creativity 
D)  Brainstorming 
E)  Perceived solution

Question 3

A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.

Accepted Answer

A) True 
 B)False

Question 4

An approach to innovation that emphasizes shared development of innovations among several departments is referred to as the horizontal linkage model.

Accepted Answer

A) True 
 B)False

Question 5

The second stage in Lewin's change model, ____________________, occurs when individuals experiment with new behavior and learn new skills to be used in the workplace.

Accepted Answer

The answer of The second stage in Lewin's change model,...

Question 6

_________________________ extends the search for and commercialization of new ideas beyond the boundaries of the organization.

Accepted Answer

The answer of _________________________ extends the search for and commercialization...

Question 7

When users have power to resist, coercion tactic should be used for overcoming resistance to change.

Accepted Answer

A) True 
 B)False

Question 8

Three of the most popular and effective OD activities are team building, survey feedback, and large-group interventions.

Accepted Answer

A) True 
 B)False

Question 9

Culture change refers to a major shift in the norms, values, attitudes, and mindset of the entire organization.

Accepted Answer

A) True 
 B)False

Question 10

The generation of novel ideas that may meet perceived needs or respond to opportunities for the organization is called

Accepted Answer

A)  a search initiative. 
B)  creativity. 
C)  an ideal champion. 
D)  a great idea. 
E)  strategic analysis.

Question 11

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as ____________________.

Accepted Answer

The answer of The innovation strategy for changing products and...

Question 12

Two of the most popular and effective OD activities are small-group disbanding and large-group interventions.

Accepted Answer

A) True 
 B)False

Question 13

The person, who, in a creativity contest, is able to develop the greatest number of new and novel concepts, is called an idea champion.

Accepted Answer

A) True 
 B)False

Question 14

A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called ______________________________.

Accepted Answer

The answer of A type of OD intervention in which...

Question 15

A person who sees the need for and champions productive change within the organization is called an idea champion.

Accepted Answer

A) True 
 B)False

Question 16

The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as

Accepted Answer

A)  exploration 
B)  cooperation 
C)  entrepreneurship 
D)  idea incubator 
E)  horizontal linkage

Question 17

Which of the following is not a part of change sequence?

Accepted Answer

A)  Internal and external forces for change exist 
B)  Organization managers monitor forces and become aware of need for change 
C)  Initiation of change 
D)  Modification of change to accommodate culture/people 
E)  Implement change

Question 18

____________________ is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Accepted Answer

The answer of ____________________ is the generation of novel ideas...

Question 19

All of the following are critical innovation strategies for changing products and technologies EXCEPT

Accepted Answer

A)  exploration 
B)  cooperation 
C)  entrepreneurship 
D)  idea incubator 
E)  all of these are critical innovation strategies

Question 20

Innovation requires the coordination that occurs with the __________.

Accepted Answer

A)  top-down approach 
B)  bottom-up approach 
C)  horizontal linkage model 
D)  time-based approach 
E)  vertical approach

Exam 11: Managing Change and Innovation

Beth's Bracelets has proposed some major structural changes within their organization. Some of the employees fear that they will lose power with the changes. They begin voicing resistance to the changes. What barrier to change are they exhibiting?

__________ is the generation of novel solutions to perceived problems.

A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.

An approach to innovation that emphasizes shared development of innovations among several departments is referred to as the horizontal linkage model.

The second stage in Lewin's change model, ____________________, occurs when individuals experiment with new behavior and learn new skills to be used in the workplace.

_________________________ extends the search for and commercialization of new ideas beyond the boundaries of the organization.

When users have power to resist, coercion tactic should be used for overcoming resistance to change.

Three of the most popular and effective OD activities are team building, survey feedback, and large-group interventions.

Culture change refers to a major shift in the norms, values, attitudes, and mindset of the entire organization.

The generation of novel ideas that may meet perceived needs or respond to opportunities for the organization is called

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as ____________________.

Two of the most popular and effective OD activities are small-group disbanding and large-group interventions.

The person, who, in a creativity contest, is able to develop the greatest number of new and novel concepts, is called an idea champion.

A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called ______________________________.

A person who sees the need for and champions productive change within the organization is called an idea champion.

The innovation strategy for changing products and technologies that involves managers putting in place processes and structures to ensure that new ideas are carried forward for acceptance and implementation is known as

Which of the following is not a part of change sequence?

____________________ is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

All of the following are critical innovation strategies for changing products and technologies EXCEPT

Innovation requires the coordination that occurs with the __________.