Question 1

Which of the following best describes forecasting human resources needs?

Accepted Answer

A)  It is scientific and relatively error-free. 
B)  It is difficult and should only be done on rare occasions. 
C)  It should rely strictly on quantitative approaches, which utilize sophisticated analytical models. 
D)  It estimates the number and type of people that are needed to meet organizational objectives.

Question 2

Identify and briefly describe three strategies that managers frequently use to cope with a labour shortage.

Accepted Answer

The answer of Identify and briefly describe three strategies that...

Question 3

Manning Logistics laid off 9 employees from data-entry positions in its finance division. Two weeks later it hired 15 employees into data-entry positions in the inventory division. What mistake has the company committed?

Accepted Answer

A)  faulty human resources planning 
B)  not forecasting 
C)  faulty strategic planning 
D)  not analyzing the internal labour force

Question 4

Which of the following lists current jobholders and identifies possible replacements?

Accepted Answer

A)  a staffing table 
B)  a replacement chart 
C)  a trend model 
D)  Markov analysis

Question 5

What is the process of identifying, developing, and tracking key individuals so that they may eventually assume top-level?

Accepted Answer

A)  target forecasting 
B)  predicted change 
C)  succession planning 
D)  replacement selection

Question 6

In unionized firms, layoffs are typically based on performance.

Accepted Answer

A) True 
 B)False

Question 7

Markov analysis is a systematic monitoring of the major external forces influencing an organization.

Accepted Answer

A) True 
 B)False

Question 8

The mission statement of an organization is a description of the organization's vision and values.

Accepted Answer

A) True 
 B)False

Question 9

Attrition and early retirement are means for organizations to reduce excess labour.

Accepted Answer

A) True 
 B)False

Question 10

On the entrance to Mac Pencils' factory are the words "to provide the world with high-quality and dependable pencils." This is an example of which of the following?

Accepted Answer

A)  mission 
B)  strategic vision 
C)  core values 
D)  strategic mission

Question 11

Organization Z is planning its future. In the process, the firm is making decisions such as what type of market it wants to be the leader in and what path to take to achieve this goal. What is Organization Z doing?

Accepted Answer

A)  strategic planning 
B)  human resources planning 
C)  performing a Markov analysis 
D)  applying principles of strategic human resources management

Question 12

What is at the centre of the 7-S Model?

Accepted Answer

A)  shared values 
B)  strategy 
C)  style 
D)  systems

Question 13

When an organization monitors demographic and labour market trends as well as technological and IT changes, it is most likely performing which of the following?

Accepted Answer

A)  a competitive environment scan 
B)  an environment scan 
C)  a strategic plan 
D)  a labour market scan

Question 14

Eldorado Electronics wants to move from the stagnant calculator industry into the smart phone industry. To do so, however, it would have to make significant changes to its approach to product development in order to gain an edge in this competitive industry. What is the smartest next step for Eldorado Electronics?

Accepted Answer

A)  It should consider how its strategic plans will affect its HR needs. 
B)  It should engage in human resources planning. 
C)  It should apply principles of strategic human resources management. 
D)  It should consider how its strategic plans will affect HR needs and also how its current HR status will affect its strategic plans.

Question 15

SWOT analysis includes the strengths only for strategy formulation purposes.

Accepted Answer

A) True 
 B)False

Question 16

Value creation is what the firm adds to a product or service by virtue of making it; it's the amount of benefits provided by the product or service once the costs of making it are subtracted.

Accepted Answer

A) True 
 B)False

Question 17

An organization that states that teamwork and working together are important in their strategy but gives bonuses to individuals who excel independently is an example of which of the following?

Accepted Answer

A)  a misalignment of functional strategy 
B)  a misalignment of external fit 
C)  a misalignment of internal fit 
D)  a misalignment of strategy and HR

Question 18

What is benchmarking?

Accepted Answer

A)  the practice of identifying employees with promotion potential 
B)  the practice of identifying performance differences with competing firms 
C)  the process of identifying the best practices of a firm in a given area and comparing your practices to their practices 
D)  the process of establishing performance standards through HRP

Question 19

Economic factors in environmental scanning include general and global conditions.

Accepted Answer

A) True 
 B)False

Question 20

Benchmarking is the process of comparing the organization's processes and practices with those of other companies.

Accepted Answer

A) True 
 B)False

Exam 2: Strategy and Human Resources Planning

Which of the following best describes forecasting human resources needs?

Identify and briefly describe three strategies that managers frequently use to cope with a labour shortage.

Manning Logistics laid off 9 employees from data-entry positions in its finance division. Two weeks later it hired 15 employees into data-entry positions in the inventory division. What mistake has the company committed?

Which of the following lists current jobholders and identifies possible replacements?

What is the process of identifying, developing, and tracking key individuals so that they may eventually assume top-level?

In unionized firms, layoffs are typically based on performance.

Markov analysis is a systematic monitoring of the major external forces influencing an organization.

The mission statement of an organization is a description of the organization's vision and values.

Attrition and early retirement are means for organizations to reduce excess labour.

On the entrance to Mac Pencils' factory are the words "to provide the world with high-quality and dependable pencils." This is an example of which of the following?

Organization Z is planning its future. In the process, the firm is making decisions such as what type of market it wants to be the leader in and what path to take to achieve this goal. What is Organization Z doing?

What is at the centre of the 7-S Model?

When an organization monitors demographic and labour market trends as well as technological and IT changes, it is most likely performing which of the following?

SWOT analysis includes the strengths only for strategy formulation purposes.

Value creation is what the firm adds to a product or service by virtue of making it; it's the amount of benefits provided by the product or service once the costs of making it are subtracted.

An organization that states that teamwork and working together are important in their strategy but gives bonuses to individuals who excel independently is an example of which of the following?

What is benchmarking?

Economic factors in environmental scanning include general and global conditions.

Benchmarking is the process of comparing the organization's processes and practices with those of other companies.