Question 1

Identify the two main factors of bureaucratic inefficiency. Explain how they decrease efficiency.

Accepted Answer

The answer of Identify the two main factors of bureaucratic...

Question 2

Describe an example of role-distancing behaviour. How is the impression of distance achieved, and why is it adopted?

Accepted Answer

The answer of Describe an example of role-distancing behaviour. How...

Question 3

The two main factors that underlie bureaucratic inefficiency are size and competition.

Accepted Answer

A) True 
 B)False

Question 4

Because laughter in everyday life is often a signal of dominance or subservience, we can conclude that social structure influences laughter.

Accepted Answer

A) True 
 B)False

Question 5

According to the author of the text, feminist sociologists claim that emotions are experienced involuntarily.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following happens in a bureaucratic organization as its size increases?

Accepted Answer

A)  Communication stays the same. 
B)  Communication becomes easier. 
C)  Communication changes in unpredictable ways. 
D)  Communication becomes more difficult.

Question 7

According to the textbook, why is conflict theory too narrow?

Accepted Answer

A)  because some social interaction violates accepted norms 
B)  because social interaction often rests on resources 
C)  because the presentation of self has to be taken into consideration 
D)  because some social interaction is altruistic

Question 8

Which of the following is altruistic or heroic behaviour based on?

Accepted Answer

A)  learned norms 
B)  learned beliefs 
C)  learned rules of law 
D)  learned benevolence

Question 9

Brian, a first-year student at a university, is finding it puzzling that some of his professors don't insist on being called "Sir," or "Professor," or "Doctor." Instead they encourage him to address them by their first names. Brian is puzzled because in high school, all his teachers insisted on being called "Sir," or "Ms." Which of the following is the response that is required of him in adjusting to the new norms he must now deal with?

Accepted Answer

A)  negotiate norms 
B)  solidify norms 
C)  challenge norms 
D)  reify norms

Question 10

Sitting beside Benjamin at the movie theatre on their third date, Shoshanna feels the overwhelming urge to kiss him but instead waits for him to make the first move. Which of the following is she doing?

Accepted Answer

A)  following a cultural script 
B)  overcoming a cultural script 
C)  ignoring a cultural script 
D)  writing a cultural script

Question 11

Which of the following schools of thought is based on the idea that social interaction involves competition over valued resources?

Accepted Answer

A)  conflict theory 
B)  functionalism 
C)  dramaturgy 
D)  exchange theory

Question 12

Explain how cultural scripts that guide emotional expression have changed as society has industrialized and modernized.

Accepted Answer

The answer of Explain how cultural scripts that guide emotional...

Question 13

As the service industry grows, the demand for emotion labour increases. Explain the likely implications this has in relation to worker well-being.

Accepted Answer

The answer of As the service industry grows, the demand...

Question 14

Dramaturgical analysis is one of the best-known theories explaining social interaction from a symbolic interactionism perspective. Make use of dramaturgical analysis to describe the characteristics of any social situation.

Accepted Answer

The answer of Dramaturgical analysis is one of the best-known...

Question 15

Marta has been taking painting classes with the same group of retired accountants every second Thursday for three years. Which of the following best describes this group?

Accepted Answer

A)  status collection 
B)  secondary group 
C)  primary group 
D)  social category

Question 16

People who collect antique guitars are an example of which of the following?

Accepted Answer

A)  a social category 
B)  a clique 
C)  a norm agency 
D)  a status collection

Question 17

Which of the following terms means achieving a bureaucracy's goals at the least cost?

Accepted Answer

A)  effectiveness 
B)  sociological functioning 
C)  efficiency 
D)  hierarchy

Question 18

When people first come into contact with someone, they try to get information that will help them understand both the situation and whomever they are dealing with. In this type of encounter, what should be paid attention to?

Accepted Answer

A)  social organization 
B)  symbolic interactions 
C)  personal zones 
D)  status cues

Question 19

The lead character in Avatar learns about himself and the world around him through his interaction as a member of the Na'vi. This method of developing an appreciation of the generalized other draws on the work of which of the following theorists?

Accepted Answer

A)  Arlie Hochschild 
B)  George Herbert Mead 
C)  Erving Goffman 
D)  Charles Derber

Question 20

Status cues are stereotypes that sustain patterns of prejudice and discrimination in a society.

Accepted Answer

A) True 
 B)False

Exam 4: From Social Interaction to Social Organizations

Identify the two main factors of bureaucratic inefficiency. Explain how they decrease efficiency.

Describe an example of role-distancing behaviour. How is the impression of distance achieved, and why is it adopted?

The two main factors that underlie bureaucratic inefficiency are size and competition.

Because laughter in everyday life is often a signal of dominance or subservience, we can conclude that social structure influences laughter.

According to the author of the text, feminist sociologists claim that emotions are experienced involuntarily.

Which of the following happens in a bureaucratic organization as its size increases?

According to the textbook, why is conflict theory too narrow?

Which of the following is altruistic or heroic behaviour based on?

Sitting beside Benjamin at the movie theatre on their third date, Shoshanna feels the overwhelming urge to kiss him but instead waits for him to make the first move. Which of the following is she doing?

Which of the following schools of thought is based on the idea that social interaction involves competition over valued resources?

Explain how cultural scripts that guide emotional expression have changed as society has industrialized and modernized.

As the service industry grows, the demand for emotion labour increases. Explain the likely implications this has in relation to worker well-being.

Dramaturgical analysis is one of the best-known theories explaining social interaction from a symbolic interactionism perspective. Make use of dramaturgical analysis to describe the characteristics of any social situation.

Marta has been taking painting classes with the same group of retired accountants every second Thursday for three years. Which of the following best describes this group?

People who collect antique guitars are an example of which of the following?

Which of the following terms means achieving a bureaucracy's goals at the least cost?

When people first come into contact with someone, they try to get information that will help them understand both the situation and whomever they are dealing with. In this type of encounter, what should be paid attention to?

The lead character in Avatar learns about himself and the world around him through his interaction as a member of the Na'vi. This method of developing an appreciation of the generalized other draws on the work of which of the following theorists?

Status cues are stereotypes that sustain patterns of prejudice and discrimination in a society.