Question 1

____ is a situation in which employees enjoy their work,contribute enthusiastically to meeting goals,and feel a sense of belonging and commitment to the organization.

Accepted Answer

A)  Commitment 
B)  Engagement 
C)  Employee loyalty 
D)  Employee assurance 
E)  Employee guarantee

Question 2

____ describe the most basic human physical needs,including food,water,and oxygen.

Accepted Answer

A)  Self-actualization needs 
B)  Physiological needs 
C)  Esteem needs 
D)  Belongingness needs 
E)  Safety needs

Question 3

Extinction is defined as the withdrawal of positive reward.

Accepted Answer

A) True 
 B)False

Question 4

____ is an important part of the job characteristics model.

Accepted Answer

A)  Critical psychological states 
B)  A hierarchy of needs 
C)  Schedules of reinforcement 
D)  All of these 
E)  None of these

Question 5

____________________ theory suggests that motivation depends on individuals' expectations about their ability to perform tasks and receive desired rewards.

Accepted Answer

The answer of ____________________ theory suggests that motivation depends on...

Question 6

The imposition of unpleasant outcomes on an employee is avoidance learning.

Accepted Answer

A) True 
 B)False

Question 7

A need for affiliation is the desire to accomplish something difficult,attain a high standard of success,master complex tasks,and surpass others.

Accepted Answer

A) True 
 B)False

Question 8

____________________ is defined as the altering of jobs to increase both the quality of employees' work experience and their productivity.

Accepted Answer

The answer of ____________________ is defined as the altering of...

Question 9

The acquired needs theory proposes that certain types of needs are acquired during the individual's lifetime.

Accepted Answer

A) True 
 B)False

Question 10

Explain employee growth-need strength and its relationship to the job characteristics model.

Accepted Answer

The answer of Explain employee growth-need strength and its relationship...

Question 11

Bruce publicly praises his employees when they have achieved their goals.Bruce hopes this will increase the likelihood of goal achievement in the future.This is an example of

Accepted Answer

A)  extinction. 
B)  negative reinforcement. 
C)  avoidance learning. 
D)  positive reinforcement. 
E)  none of these.

Question 12

Research suggests that if people artificially increase the status attached to their jobs,they are still unlikely to change their perceptions of equity.

Accepted Answer

A) True 
 B)False

Question 13

The group of theories that explain how employees meet their needs and determine their success are called process theories.

Accepted Answer

A) True 
 B)False

Question 14

Employee engagement means that people enjoy their jobs and are satisfied with their work conditions,contribute enthusiastically to meeting team and organizational goals,and feel a sense of belonging and commitment to the organization.

Accepted Answer

A) True 
 B)False

Question 15

Alderfer referred to the needs for physical well being as ____ needs.

Accepted Answer

A)  physiological 
B)  existence 
C)  belongingness 
D)  relatedness 
E)  growth

Question 16

____ is the imposition of unpleasant outcomes on an employee.

Accepted Answer

A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  Avoiding punishment

Question 17

Employee empowerment means that people enjoy their jobs and are satisfied with their work conditions,contribute to meeting team and organizational goals,and feel a sense of belonging and commitment to the organization.

Accepted Answer

A) True 
 B)False

Question 18

The satisfaction received in the process of performing an action is also known as a(n)____________________.

Accepted Answer

The answer of The satisfaction received in the process of...

Question 19

Scenario - Donovan Zorn
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-The motivator factors,or satisfiers,that Donovan can change and influence include all of the following EXCEPT

Accepted Answer

A)  recognition. 
B)  growth opportunities. 
C)  achievement. 
D)  salary. 
E)  all are motivator factors.

Question 20

Which of these combines a number of tasks horizontally into one,new broader job?

Accepted Answer

A)  Job simplification 
B)  Job rotation 
C)  Job enrichment 
D)  All of these 
E)  None of these

Exam 12: Motivating Employees

____ is a situation in which employees enjoy their work,contribute enthusiastically to meeting goals,and feel a sense of belonging and commitment to the organization.

____ describe the most basic human physical needs,including food,water,and oxygen.

Extinction is defined as the withdrawal of positive reward.

____ is an important part of the job characteristics model.

____________________ theory suggests that motivation depends on individuals' expectations about their ability to perform tasks and receive desired rewards.

The imposition of unpleasant outcomes on an employee is avoidance learning.

A need for affiliation is the desire to accomplish something difficult,attain a high standard of success,master complex tasks,and surpass others.

____________________ is defined as the altering of jobs to increase both the quality of employees' work experience and their productivity.

The acquired needs theory proposes that certain types of needs are acquired during the individual's lifetime.

Explain employee growth-need strength and its relationship to the job characteristics model.

Bruce publicly praises his employees when they have achieved their goals.Bruce hopes this will increase the likelihood of goal achievement in the future.This is an example of

Research suggests that if people artificially increase the status attached to their jobs,they are still unlikely to change their perceptions of equity.

The group of theories that explain how employees meet their needs and determine their success are called process theories.

Employee engagement means that people enjoy their jobs and are satisfied with their work conditions,contribute enthusiastically to meeting team and organizational goals,and feel a sense of belonging and commitment to the organization.

Alderfer referred to the needs for physical well being as ____ needs.

____ is the imposition of unpleasant outcomes on an employee.

Employee empowerment means that people enjoy their jobs and are satisfied with their work conditions,contribute to meeting team and organizational goals,and feel a sense of belonging and commitment to the organization.

The satisfaction received in the process of performing an action is also known as a(n)____________________.

Which of these combines a number of tasks horizontally into one,new broader job?