Question 1

Scenario - Vaughn Bately
Vaughn Bately manages a group of eight electrical engineers at Defiance Designs. His team is highly trained and well respected by experts both inside and outside the company. Recently one of Vaughn's engineers suggested a new technique for the development and use of an argon laser. There appeared to be rich potential for this technology, but Vaughn wasn't certain that developing this technology was the best use of his limited resources. Vaughn was facing a significant decision.
-If Vaughn uses the classical model of decision making,which of these assumptions would he reject?

Accepted Answer

A)  The decision maker is rational and uses logic in assigning values and evaluating alternatives. 
B)  The desired decision will maximize attainment of organizational objectives. 
C)  The decision-maker strives for complete certainty, gathering complete information. 
D)  Problems are precisely formulated and defined. 
E)  All of these are accepted.

Question 2

As a top manager,Joanna works with others within her team every day in making important corporate decisions. Her preferred decision-making approach is to generate as many alternatives to problems as possible in a short amount of time. This approach is referred to as:

Accepted Answer

A)  Groupthink 
B)  Devil's advocacy 
C)  Point-counterpoint 
D)  Escalating commitment 
E)  Brainstorming

Question 3

Which of these assumptions are included in the classical model of decision making?

Accepted Answer

A)  Problems are unstructured and ill defined. 
B)  The decision-maker strives for conditions of certainty. 
C)  Criteria for evaluating alternatives are unknown. 
D)  The decision-maker selects the alternatives that will minimize the economic return to the organization. 
E)  The situation is always uncertain.

Question 4

____________________ decisions involve situations that have occurred often enough to enable decision rules to be developed and applied in the future.

Accepted Answer

The answer of ____________________ decisions involve situations that have occurred...

Question 5

____ is the approach that defines how a decision maker should make decisions and provides guidelines for reaching an ideal outcome for the organization.

Accepted Answer

A)  Administrative 
B)  Descriptive 
C)  Normative 
D)  Bounded rationality 
E)  None of these

Question 6

Which of the following is a decision-making technique in which people are assigned to express competing points of view?

Accepted Answer

A)  Point-counterpoint 
B)  Devil's advocate 
C)  Debate 
D)  Groupthink 
E)  Brainwriting

Question 7

All of these are basic assumptions of the political model EXCEPT

Accepted Answer

A)  organizations are made up of groups with diverse interests, goals, and values. 
B)  information is clear and complete. 
C)  managers do not have the time, resources, or mental capacity to identify all dimensions of the problem. 
D)  managers engage in the push and pull of debate to decide goals and discuss alternatives. 
E)  all of these are basic assumptions of the political model.

Question 8

People with a(n)____ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.

Accepted Answer

A)  classical 
B)  analytic 
C)  logical 
D)  behavioral 
E)  conceptual

Question 9

Rodney doesn't always realize that within his role as an air traffic controller,he must continuously perceive and process information based on knowledge and experience that he is not consciously aware of. This describes what type of decision-making?

Accepted Answer

A)  Administrative 
B)  Right-brained 
C)  Satisficing 
D)  Rational 
E)  Intuitive

Question 10

Individuals with a conceptual decision-making style are more socially oriented than those with an analytical style.

Accepted Answer

A) True 
 B)False

Question 11

The best alternative is the one in which the solution best fits the overall goals and values of the organization and achieves the desired results using the fewest resources.

Accepted Answer

A) True 
 B)False

Question 12

List four of the eight questions Kepner and Tregoe recommend that managers ask when diagnosing and analyzing causes.

Accepted Answer

The answer of List four of the eight questions Kepner...

Question 13

Compare decision conditions of certainty,risk,uncertainty,and ambiguity.

Accepted Answer

The answer of Compare decision conditions of certainty,risk,uncertainty,and ambiguity....

Question 14

The tendency of organizations to invest time and money in a solution despite strong evidence that is not appropriate is referred to as

Accepted Answer

A)  technological decisions. 
B)  collective intuition. 
C)  decision learning. 
D)  team delay. 
E)  escalating commitment.

Question 15

If your instructor has an attendance policy,she/he is using a(n)

Accepted Answer

A)  programmed decision. 
B)  unique approach. 
C)  condition of ambiguity. 
D)  nonprogrammed decision. 
E)  none of these.

Question 16

Shirley works in the human resource department at Turtle Shells,Inc.She believes she is seeing an increase in drinking problems among the workforce.She thinks she needs to investigate further.She is at what stage of the managerial decision making process?

Accepted Answer

A)  Diagnosis and analysis of causes 
B)  Development of alternatives 
C)  Recognition of decision requirement 
D)  Evaluation and feedback 
E)  Selection of desired alternatives

Question 17

The ability to make ____ decisions is a critical skill in today's fast-moving organizations.

Accepted Answer

A)  fast 
B)  widely supported 
C)  high-quality 
D)  frequent 
E)  all of these

Question 18

Uncertainty means that a decision has clear-cut goals,and that good information is available,but the future outcomes associated with each alternative are subject to chance.

Accepted Answer

A) True 
 B)False

Question 19

The __________ model of decision-making is useful for making nonprogrammed decisions when conditions are uncertain,information is limited,and there are managerial conflicts about what goals to pursue or what course of action to take.

Accepted Answer

A)  Classical 
B)  Functional 
C)  Bureaucratic 
D)  Political 
E)  Administrative

Question 20

Decision making is easy,given that everybody makes decisions everyday.

Accepted Answer

A) True 
 B)False

Exam 6: Managerial Decision Making

As a top manager,Joanna works with others within her team every day in making important corporate decisions. Her preferred decision-making approach is to generate as many alternatives to problems as possible in a short amount of time. This approach is referred to as:

Which of these assumptions are included in the classical model of decision making?

____________________ decisions involve situations that have occurred often enough to enable decision rules to be developed and applied in the future.

____ is the approach that defines how a decision maker should make decisions and provides guidelines for reaching an ideal outcome for the organization.

Which of the following is a decision-making technique in which people are assigned to express competing points of view?

All of these are basic assumptions of the political model EXCEPT

People with a(n) ____ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.

Rodney doesn't always realize that within his role as an air traffic controller,he must continuously perceive and process information based on knowledge and experience that he is not consciously aware of. This describes what type of decision-making?

Individuals with a conceptual decision-making style are more socially oriented than those with an analytical style.

The best alternative is the one in which the solution best fits the overall goals and values of the organization and achieves the desired results using the fewest resources.

List four of the eight questions Kepner and Tregoe recommend that managers ask when diagnosing and analyzing causes.

Compare decision conditions of certainty,risk,uncertainty,and ambiguity.

The tendency of organizations to invest time and money in a solution despite strong evidence that is not appropriate is referred to as

If your instructor has an attendance policy,she/he is using a(n)

Shirley works in the human resource department at Turtle Shells,Inc.She believes she is seeing an increase in drinking problems among the workforce.She thinks she needs to investigate further.She is at what stage of the managerial decision making process?

The ability to make ____ decisions is a critical skill in today's fast-moving organizations.

Uncertainty means that a decision has clear-cut goals,and that good information is available,but the future outcomes associated with each alternative are subject to chance.

The __________ model of decision-making is useful for making nonprogrammed decisions when conditions are uncertain,information is limited,and there are managerial conflicts about what goals to pursue or what course of action to take.

Decision making is easy,given that everybody makes decisions everyday.