Question 1

Megan must work with someone who sees things from a very different point of view. Which strategy should she use to create a successful working relationship?

Accepted Answer

A)   Practice the art of passive listening.
B)   Refrain from reiterating the other person's points back to them.
C)   Try not to interrupt or judge the other person.
D)   Keep questions to minimum. C

Question 2

The portion of the workforce in the next two decades made up of older age cohorts will

Accepted Answer

A)   be smaller.
B)   be about the same.
C)   be larger.
D)   double. C

Question 3

__________ is the acquired learning of a group that gives its members a sense of who they are.

Accepted Answer

A)   Culture
B)   Ethnocentrism
C)   Perception
D)   Stereotyping A

Question 4

Which of the following is true of women in the workforce?

Accepted Answer

A)   There are less women working today than the 1960s, but they make more money than men.
B)   There are more women working today than the 1960s, but they make less money than men.
C)   There are more women working today than the 1960s, and they make about the same amount of money as men.
D)   There are less women working today than the 1960s, and they make less money than men.

Question 5

__________ is socially constructed and expressed.

Accepted Answer

A)   Sex
B)   Gender
C)   both a and b
D)   neither a nor b

Question 6

Which of the following is a strength of diverse employees?

Accepted Answer

A)   They bring knowledge of new market opportunities.
B)   They offer a more succinct range of talent.
C)   They offer enhanced abilities to communicate with business partners.
D)   both a and c

Question 7

Why is the age of employees becoming increasingly important to understand in organizations?

Accepted Answer

The answer of Why is the age of employees becoming...

Question 8

How are leadership and organizational climate influenced by organizational values?

Accepted Answer

The answer of How are leadership and organizational climate influenced...

Question 9

__________ organizations are sometimes challenged by diversity because there are often not enough employees to truly encourage it.

Accepted Answer

A)   For-profit
B)   Nonprofit
C)   Small business
D)   Government sector

Question 10

How are stereotypes and discrimination related?

Accepted Answer

The answer of How are stereotypes and discrimination related?...

Question 11

Explain how the American with Disabilities Act (ADA) influences how organizations must accommodate people with disabilities.

Accepted Answer

The answer of Explain how the American with Disabilities Act...

Question 12

Artem just joined a new firm and is trying to understand its climate. He asks several questions to try to understand how he and others around him fit into the organization. Artem is trying to learn the __________ aspect of organizational climate.

Accepted Answer

A)   safety
B)   justice
C)   rules and regulations
D)   goals and expectations

Question 13

According to the U.S. Census Bureau, the number of women in the workforce increased over __________ percent between 1967 and 2009.

Accepted Answer

A)   43
B)   53
C)   100
D)   190

Question 14

The phenomenon called the "good-ole-boys network" often makes it difficult for true diversity to be embraced in this type of organization.

Accepted Answer

A)   for-profit
B)   nonprofit
C)   small business
D)   government sector

Question 15

By 2060, the number of white Americans will have dropped to __________ percent.

Accepted Answer

A)   85
B)   47
C)   43
D)   12

Question 16

List the major diversity categories in organizations today.

Accepted Answer

The answer of List the major diversity categories in organizations...

Question 17

__________ is the shared perception of employees of the properties of the work environment that guide expected behavior.

Accepted Answer

A)   Cultural intelligence
B)   Culture
C)   Organizational climate
D)   Organizational value

Question 18

__________ means evaluating others' culture based on preexisting expectations from one's own culture.

Accepted Answer

A)   Cultural intelligence
B)   Ethnocentrism
C)   Perception
D)   Nonverbal differences

Question 19

__________ involves judging another based on a group to which we perceive them as belonging.

Accepted Answer

A)   Culture
B)   Cultural intelligence
C)   Stereotyping
D)   Nonverbal differences

Question 20

__________ is defined as a system of interacting knowledge and skills, linked by cultural metacognition, that allows people to adapt to, select, and shape the cultural aspects of their environment.

Accepted Answer

A)   Cultural intelligence
B)   Stereotyping
C)   Ethnocentrism
D)   Perception

Exam 12: Celebrating Diversity