Two Technicians Are Discussing a Transmission Problem

Two technicians are discussing a transmission problem. Tech A says that it is important to test drive the vehicle because there may actually be no issue with the vehicle and the customer complaint is actually a normal operational characteristic of the transmission. Tech B says you should always check TSBs before performing any service of the transmission because the manufacturer may have updated a component. Who is correct?

A) Tech A only
B) Tech B only
C) Both A and B
D) Neither A nor B

Correct Answer:

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