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    Certification
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    Information Technology Infrastructure Library (ITIL)
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    Exam 3: ITIL 4 Foundation
  5. Question
    Which Practice Owns and Manages Issues, Queries and Requests from Users
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Which Practice Owns and Manages Issues, Queries and Requests from Users

Question 120

Question 120

Multiple Choice

Which practice owns and manages issues, queries and requests from users?


A) Incident management
B) Service desk
C) Change control
D) Problem management

Correct Answer:

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