Question 1

You are the business analyst for your organization. You are working with several IT professionals to determine all of the connected systems in your organization. You are creating a mapping of the servers, workstations, printers, and other connected devices and their purposes for an analysis of how information is input, processed, stored, and output from each system. What business analysis process are you completing?

Accepted Answer

A)  Data flow diagram 
B)  Data dictionary and glossary creation 
C)  Prototype 
D)  Networking topology mapping

Question 2

You are the business analyst for the NHQ Project. You have identified several stakeholders that need different types of information related to the requirements. Which stakeholder would need detailed technical interface requirements?

Accepted Answer

A)  Project manager 
B)  Testers 
C)  Implementation subject matter experts 
D)  Regulators

Question 3

A business analyst (BA) is validating requirements and has found that the design cannot be validated to support the requirements. Which of the following is creating this situation?

Accepted Answer

A)  Incorrect assumptions. 
B)  Lack of requirements traceability. 
C)  Missing requirements. 
D)  Substandard solution design.

Question 4

Complete this statement. ___________________ are longer-term, ongoing, and qualitative statements of a state or condition that the organization is seeking to establish and maintain.

Accepted Answer

A)  Objectives 
B)  Goals 
C)  Requirements 
D)  Operations

Question 5

Martha is the business analyst for her organization and she's been asked to help create a SMART goal for her company. Which one of the following organizational goals could be considered SMART?

Accepted Answer

A)  No errors in production of customer products. 
B)  Increase revenue by ten percent by January 15. 
C)  Increase revenue by ten percent. 
D)  Add 25 new customers to the sales base.

Question 6

You are the business analyst for your organization. You're creating a document that states the business need, identifies the key stakeholders, and defines the positive impact the solution will bring to the organization and stakeholders. What document are you creating?

Accepted Answer

A)  Requirements documentation 
B)  Business case 
C)  Project charter 
D)  Vision statement

Question 7

A new contract requires a thorough level of documentation to be developed and maintained with planned phases of reviews and authorized sign offs. Which approach fits this contract?

Accepted Answer

A)  Waterfall 
B)  Agile 
C)  Scrum 
D)  Iterative

Question 8

When a business analyst performs requirements tracing, he may need to trace the requirements backward through their lineage and may need to trace the requirements forward through their relationship to other requirements. What is the backwards tracing activity called in requirements traceability?

Accepted Answer

A)  Allocation 
B)  Lineage tracking 
C)  Derivation 
D)  Backwards pass

Question 9

An organization has selected a solution for a business need and the business analyst has elected to use the time boxing/budgeting technique for requirements prioritization. What is the time boxing/budgeting technique?

Accepted Answer

A)  It's a method to prioritize requirements based on a pre-determined budget and/or a pre-determined deadline. 
B)  It's used when there are conflicting requirements that must be resolved quickly and cost efficiently. 
C)  It's a method to rank requirements in different boxes based on time, cost, risk, and need. 
D)  It's used to determine which requirements can be implemented fastest and for the least amount of cost.

Question 10

When a business analyst hosts a structured walkthrough of the requirements, what should the walkthrough always include at the beginning of the process?

Accepted Answer

A)  Review of the business case for the analysis 
B)  Review of the requirements to be discussed 
C)  Agenda 
D)  Identification of the objectives and goals

Question 11

You are a business analyst in an organization that has recently embraced business analysis as part of its initiative for new projects. In this organization, there is not an organizational standard for tailoring business analysis duties and expectations. Which one of the following best describes the action that you should take to begin business analysis?

Accepted Answer

A)  Take charge and begin the business analysis activities, but document your approach to serve as a template for future business analysis initiatives. 
B)  Create a business case for the need for organizational standards for business analysis. 
C)  Define the organizational standard first. 
D)  Work with the appropriate stakeholders to determine how the business analysis work should be completed.

Question 12

In order to assess proposed solutions, business analysts will need three inputs. Which one of the following is not an input to the task of assessing proposed solutions?

Accepted Answer

A)  Solution options 
B)  Requirements 
C)  Risk assessments 
D)  Assumptions and constraints

Question 13

Sam is preparing for the task of prioritizing requirements and he'll need five inputs to accomplish the task. Which one of the following is not an input that Sam will use to prioritize requirements?

Accepted Answer

A)  Risk analysis 
B)  Business need 
C)  Requirements management plan 
D)  Business case

Question 14

As a business analyst, you'll need to recognize the methods that are appropriate for recording and documenting the results of elicitation activities. Which one of the following cannot be considered as a valid method for documenting elicitation?

Accepted Answer

A)  Whiteboards 
B)  Audio recordings 
C)  Voice mails 
D)  Written documentation describing the outcome of the event

Question 15

A business analyst (BA) is designing solutions for a set of requirements and finds that there is an opportunity to improve the operations of the business. Which of the following is an opportunity for improvement the BA could recommend?

Accepted Answer

A)  Create a solution by constructing a number of solution components to meet the requirements 
B)  Enable the solutions that will satisfy the highest priority requirements and stakeholder needs 
C)  Provide information to staff so they can answer customer inquiries directly themselves 
D)  Purchase software that contains features that are not currently required but are included for free

Question 16

You are the business analyst for your organization and you're working with your manager to discuss the constraints and assumptions that may affect the requirements. Your manager wants to know from where you've derived the list of constraints and assumptions. What's the best answer as to where assumptions and constraints are identified?

Accepted Answer

A)  Assumptions and constraints are identified through a review of project requirements. 
B)  Assumptions and constraints are identified through elicitation from stakeholders. 
C)  Assumptions and constraints are identified through risk identification and analysis. 
D)  Assumptions and constraints are identified through document analysis.

Question 17

What business analysis process is needed to define the solution scope and prepare the business plan for the endeavor?

Accepted Answer

A)  Verify requirements. 
B)  Define requirements management and communication. 
C)  Prioritize requirements. 
D)  Determine solution approach.

Question 18

As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?

Accepted Answer

A)  Eliminate redundancy. 
B)  Automate or simplify the work people perform. 
C)  Increase consistency of behavior. 
D)  Improve the purchasing process.

Question 19

You are the business analyst for a large project in your organization. While your company prefers face-to-face communications there are many stakeholders located in different geographical locations. How can you still effectively serve as a business analyst when the stakeholders are not collocated?

Accepted Answer

A)  You will need the stakeholders to periodically gather in one locale. 
B)  You will need to travel on a regular rotation to each of the geographical locations to complete the business analyst duties. 
C)  Add more business analysts in each of the geographical location. 
D)  You will need to implement videoconferences.

Question 20

Which of the following are not appropriate for a plan-driven business analysis approach? Each correct answer represents a complete solution.

Accepted Answer

A)  Informal 
B)  Face-to-face 
C)  Ad hoc 
D)  Formal

Exam 2: Certification of Competency in Business Analysis