Question 1

A small group of individuals,who have a common characteristic and who meet together as a group and respond to questions on a particular topic about which they are expected to have an interest or expertise,is called:

Accepted Answer

A)  stakeholder
B)  stakeholder assessments
C)  focus group
D)  managerial epidemiology C

Question 2

There are four principles inherent in the concept of whole-systems shared governance.Which of these principles are noted below? Select all that apply.

Accepted Answer

A)  partnership
B)  collaboration
C)  accountability
D)  ownership A,C,D

Question 3

Quality outcomes can be achieved through the development of:

Accepted Answer

A)  core measures
B)  work processes
C)  organizational charts
D)  clinical practice councils B

Question 4

Most health care organizations have mission statements that address the following:

Accepted Answer

A)  providing care
B)  promoting research
C)  educating professionals
D)  providing quality of care

Question 5

When conducting a SWOT analysis,one threat that must be considered from the external environment is:

Accepted Answer

A)  unprofitable services
B)  increased legislative regulations
C)  financial status
D)  advanced technology

Question 6

Clarifying the organization's philosophy is defined as:

Accepted Answer

A)  writing the mission statement
B)  writing the organization's goals
C)  strategic planning
D)  prioritizing needs

Question 7

A SWOT analysis is used in which step of the organizational assessment process?

Accepted Answer

A)  environmental assessment
B)  stakeholder assessment
C)  review of literature / best practices
D)  prioritizing according to available resources

Question 8

Magnet Recognition status for hospitals is achieved through the demonstration of which criteria? Select all that apply.

Accepted Answer

A)  low nurse vacancy rates
B)  moderate nurse satisfaction
C)  low nurse staff turnover
D)  high nurse satisfaction.

Question 9

When nurse leaders are perceived as knowledgeable,strong risk takers who follow an articulated philosophy of nursing,which of the Magnet Recognition Program characteristics are they demonstrating?

Accepted Answer

A)  quality of care
B)  quality improvement
C)  quality nursing leadership
D)  management style

Question 10

Which of the following are some of the goals of the Magnet Recognition Program? Select all that apply.

Accepted Answer

A)  promote quality in a manner that supports nursing practice
B)  identify potential patient safety concerns
C)  identify excellence in the delivery of nursing service to patients
D)  provide a means for the dissemination of best practices in nursing services

Question 11

An organization that uses formal,top-down reporting is using which type of organizational structure?

Accepted Answer

A)  centralization
B)  decentralization
C)  hierarchical structure
D)  organizational chart

Question 12

To conduct a successful stakeholder assessment:

Accepted Answer

A)  the needs of all must be considered
B)  consider only the needs of nurses
C)  consider only the needs of those paying
D)  examine the mission, vision, and goals

Question 13

An organizational chart may include:

Accepted Answer

A)  management responsibilities
B)  personnel contact information
C)  job duties and responsibilities
D)  reporting structure or chain of command

Question 14

Shared governance has been described as an organizational framework that is grounded in a philosophy of decentralized leadership.Which of the following are correct about the concept of shared governance? Select all that apply.

Accepted Answer

A)  it implies the allocation of power and control
B)  it fosters autonomous decision making
C)  it consists of mutually vested or interested parties
D)  it encourages professional liaisons among all hospital levels

Question 15

Division of labor can be performed by which of the following criteria? Select all that apply.

Accepted Answer

A)  geographic area
B)  product
C)  union
D)  service

Question 16

The purpose of the _____ council is to assess staff learning needs,and develop and implement evidence-based programs to meet those needs.

Accepted Answer

A)  clinical practice
B)  education
C)  quality
D)  nursing coordinating

Question 17

A value statement of the principles and beliefs that direct an organization's behavior is called a:

Accepted Answer

A)  mission statement
B)  philosophy
C)  purpose
D)  strategic plan

Question 18

Within organizations that use a shared governance model,structures are generally divided into multiple councils.A(n)_____ council establishes practice standards for a workgroup.

Accepted Answer

A)  education
B)  Quality
C)  clinical practice
D)  Management

Question 19

_____ refers to the number of individuals who report to one person.

Accepted Answer

A)  Matrix
B)  Vision
C)  Mission
D)  Span of control

Question 20

One Force of Magnetism occurs when the chief nursing officer is a member of the executive team.This is known as:

Accepted Answer

A)  management style
B)  organizational structure
C)  quality nursing leadership
D)  image of nursing

Exam 11: Strategic Planning and Organizing of Patient Care for Quality and Safety