Question 1

To know the IP address of a network printer, direct the printer to print a ____ page.

Accepted Answer

A)  consumables 
B)  configuration 
C)  menu map 
D)  device

Question 2

Describe the exposing or writing step of laser printing.

Accepted Answer

The answer of Describe the exposing or writing step of...

Question 3

Which of the following is true regarding cleaning a printer?

Accepted Answer

A)  for best results, use ammonia-based cleaners 
B)  use compressed air to blow out loose toner 
C)  wipe the rollers on a laser printer with a dry cloth 
D)  use an antistatic vacuum cleaner to pick up toner

Question 4

Describe the cleaning step of laser printing.

Accepted Answer

The answer of Describe the cleaning step of laser printing....

Question 5

A laser printer can produce better-quality printouts than a dot matrix printer, even when printing at the same dpi, because it can vary the size of the dots it prints, creating a sharp, clear image using a technology called ____.

Accepted Answer

A)  REt 
B)  REx 
C)  VART 
D)  eRT

Question 6

List four things to try when troubleshooting poor print quality with an inkjet printer.

Accepted Answer

The answer of List four things to try when troubleshooting...

Question 7

A(n) ____________________ image appears a few inches below the actual darker image on the page.

Accepted Answer

The answer of A(n) ____________________ image appears a few inches...

Question 8

Match between columns
                        Premises: Bits in rows and columns
Text data that contains no embedded control characters is sent to the printer as is, and the printer can print it without any processing
Used to align and\or clean inkjet nozzles
Long-handled brush made of nylon fibers that are charged with static electricity
each row in a bitmap
Are usually caused by a problem with the image drum or toner cartridge
Builds the page and then sends it to the printer
Uses a print head that moves across the paper creating one line with each pass
Creates a printed page by using some mechanism that touches or hits the paper
A type of electrophotographic printer that can range from a small, personal desktop model to a large, network printer capable of handling and printing large volumes continuously

Accepted Answer

The Answer of Ghosted images and Calibration and Laser printer is...

Question 9

____ is a language used to communicate how a page is to print and was developed by Adobe Systems.

Accepted Answer

A)  PCL 
B)  JCL 
C)  PostScript 
D)  GDI

Question 10

How do you stop and restart the Windows Print Spooler service?

Accepted Answer

The answer of How do you stop and restart the...

Question 11

A dedicated device or computer called a print ____ can control several printers connected to a network.

Accepted Answer

A)  queue 
B)  server 
C)  manager 
D)  client

Question 12

The ____________________ printer is the one Windows prints to unless another is selected.

Accepted Answer

The answer of The ____________________ printer is the one Windows...

Question 13

Extreme ____________________ can cause the toner to clump in the cartridge and give a Toner Low message.

Accepted Answer

The answer of Extreme ____________________ can cause the toner to...

Question 14

____ printers tend to smudge on inexpensive paper, and they are slower than laser printers.

Accepted Answer

A)  Laser 
B)  Dye-sublimation 
C)  Thermal 
D)  Inkjet

Question 15

How do you know if a printer needs routine maintenance?

Accepted Answer

A)  the number of days since the last maintenance 
B)  the printer stops working if the maintenance period has expired 
C)  the number of pages the printer has printed since the last maintenance 
D)  the LED display shows the number of days before maintenance is required

Question 16

Before replacing an image drum, what should you do first?

Accepted Answer

A)  unplug it and allow the printer to cool down 
B)  send several test pages to the printer right before replacing the drum 
C)  empty the paper tray 
D)  reset the printer to factory defaults

Question 17

What is the first thing you should do to get toner dust off your clothes?

Accepted Answer

A)  clean immediately with hot water 
B)  use a hot hair dryer to blow it off 
C)  throw the clothes in the dryer set on high heat 
D)  use a can of compressed air to blow off the toner

Question 18

Describe how an inkjet printer works.

Accepted Answer

The answer of Describe how an inkjet printer works....

Question 19

List three things you can try if you can print a Windows test page but you cannot print from an application.

Accepted Answer

The answer of List three things you can try if...

Question 20

How is a network printer identified on the network?

Accepted Answer

A)  by its MAC address 
B)  by its IP address 
C)  by the manufacturer name 
D)  by a 16-bit built-in identifier

Exam 21: Supporting Printers