Question 1

Procter & Gamble is departmentalized, in part, on the basis of product. Which of the following characteristics would you expect to find at Procter & Gamble?

Accepted Answer

A)  High levels of functional specialization 
B)  Narrow range of skills in each department to enhance supervision 
C)  A dual command structure 
D)  Slow and bureaucratic decision making 
E)  More effective evaluation of the performance of individual products or product groups than with functional departmentalization

Question 2

Which of the following is a common disadvantage inherent in product, customer, and location departmentalization?

Accepted Answer

A)  Decision making is slowed. 
B)  Managers are unable to delegate as much. 
C)  It is difficult to pinpoint the cause of failures. 
D)  The organization tends to become more centralized. 
E)  Administrative costs tend to rise due to an increase in the size of staff.

Question 3

Many organizations today are moving toward ____________________ structures to improve communication and flexibility.

Accepted Answer

The answer of Many organizations today are moving toward ____________________...

Question 4

Job specialization evolved from the concept of division of labor.

Accepted Answer

A) True 
 B)False

Question 5

Unity of command suggests that each person within an organization must have a clear reporting relationship to one and only one boss; newer models of organization design routinely ⎯ and successfully ⎯ violate this premise.

Accepted Answer

A) True 
 B)False

Question 6

If Joe works as a welder today, a drill press operator tomorrow, a lathe operator on the third day, and is back to welding again on the fourth day, his supervisor is using the alternative to job specialization known as ____________________.

Accepted Answer

The answer of If Joe works as a welder today,...

Question 7

Sailaja manages a department with few standard procedures. Members are located in various parts of the state, but they are well connected electronically. The department performs tasks requiring a great deal of interaction between manager and subordinates. When structuring this department, what should she do to most effectively supervise its activities?

Accepted Answer

A)  Use a narrow span of control 
B)  Create a flat organization 
C)  Use a high degree of decentralization 
D)  Use functional departmentalization 
E)  Limit delegation as much as possible

Question 8

Rose Marie's boss tells her what to do, not how to do it. Which of the following statements is TRUE?

Accepted Answer

A)  Rose Marie must have high growth-need strength. 
B)  Rose Marie is apparently receiving much feedback from some source. 
C)  The job must allow Rose Marie to use many of her skills. 
D)  Rose Marie must view the job as important to the firm's successes. 
E)  Rose Marie apparently has a high degree of autonomy in her job.

Question 9

The primary reason for delegation is to

Accepted Answer

A)  increase subordinate motivation. 
B)  make performance appraisals easier to evaluate. 
C)  incorporate the unity of command principle. 
D)  enable managers to get more work done. 
E)  increase the span of management.

Question 10

Employees in staff positions

Accepted Answer

A)  are part of the direct chain of command. 
B)  are given total responsibility for the achievement of organizational goals. 
C)  have more authority than people in line positions. 
D)  have the same organizational purpose as employees in line positions. 
E)  None of these choices

Question 11

Which of the following statements describes an advantage of job specialization?

Accepted Answer

A)  Employees become experts. 
B)  The development of equipment is facilitated. 
C)  Managers can exercise greater control. 
D)  Managers become experts. 
E)  All of these choices

Question 12

The primary reason for ____________________ is that departments and work groups are interdependent.

Accepted Answer

The answer of The primary reason for ____________________ is that...

Question 13

Laundry is never done. Unless it is done naked, doing laundry creates more work. Laundry lacks ____.

Accepted Answer

A)  autonomy 
B)  feedback 
C)  task significance 
D)  skill variety 
E)  task identity

Question 14

Yoshiko is the manager of the accounting department. She has an assistant manager who reports to her. Six supervisors also report to her from other divisions. The supervisors have three subordinates each. Yoshiko has a span of management of

Accepted Answer

A)  eighteen. 
B)  nineteen. 
C)  ten. 
D)  seven. 
E)  six.

Question 15

Administrative intensity is the

Accepted Answer

A)  ratio of staff positions to line positions. 
B)  degree to which the staff has functional authority. 
C)  degree to which the staff uses compulsory advice. 
D)  number of line positions divided by the number of staff positions. 
E)  amount of line authority granted to the staff.

Question 16

Organization structure is the manner in which basic organizational components such as strategy, tactics, and operations are arranged for a particular organization.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements  about job specialization is  accurate?

Accepted Answer

A)  Workers are more proficient. 
B)  Equipment is more specialized. 
C)  Training is simplified. 
D)  Workers are more likely to be bored. 
E)  All of these choices

Question 18

Integrating departments

Accepted Answer

A)  are never used for coordination. 
B)  are more permanent than task forces. 
C)  have only permanent members. 
D)  never contain temporary members. 
E)  are used when pooled or simple sequential interdependence exists.

Question 19

Graicunas quantified three kinds of interactions with subordinates. They are

Accepted Answer

A)  functional, product, and customer. 
B)  direct, cross, and group. 
C)  direct, indirect, and indeterminate. 
D)  delegated, centralized, and decentralized. 
E)  group, individual, and team.

Question 20

Which of the following refers to the number of subordinates who report directly to a given manager?

Accepted Answer

A)  Responsibility 
B)  Departmentalization 
C)  Delegation 
D)  Span of management 
E)  Authority

Exam 10: Basic Elements of Organizing

Procter & Gamble is departmentalized, in part, on the basis of product. Which of the following characteristics would you expect to find at Procter & Gamble?

Which of the following is a common disadvantage inherent in product, customer, and location departmentalization?

Many organizations today are moving toward ____________________ structures to improve communication and flexibility.

Job specialization evolved from the concept of division of labor.

Unity of command suggests that each person within an organization must have a clear reporting relationship to one and only one boss; newer models of organization design routinely ⎯ and successfully ⎯ violate this premise.

If Joe works as a welder today, a drill press operator tomorrow, a lathe operator on the third day, and is back to welding again on the fourth day, his supervisor is using the alternative to job specialization known as ____________________.

Rose Marie's boss tells her what to do, not how to do it. Which of the following statements is TRUE?

The primary reason for delegation is to

Employees in staff positions

Which of the following statements describes an advantage of job specialization?

The primary reason for ____________________ is that departments and work groups are interdependent.

Laundry is never done. Unless it is done naked, doing laundry creates more work. Laundry lacks ____.

Yoshiko is the manager of the accounting department. She has an assistant manager who reports to her. Six supervisors also report to her from other divisions. The supervisors have three subordinates each. Yoshiko has a span of management of

Administrative intensity is the

Organization structure is the manner in which basic organizational components such as strategy, tactics, and operations are arranged for a particular organization.

Which of the following statements about job specialization is accurate?

Integrating departments

Graicunas quantified three kinds of interactions with subordinates. They are

Which of the following refers to the number of subordinates who report directly to a given manager?