Multiple Choice
When a client loses confidence in a firm, the client may ______________________.
A) take his or her business elsewhere, having a short-term negative effect on the firm
B) take his or her business elsewhere, having a long-term negative effect on the firm
C) send more of his or her business to the firm
D) a and b
E) all of the above
Correct Answer:
Verified
Correct Answer:
Verified
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