Question 1

Walmart deciding to buy more apparel products from lower-priced Chinese manufacturers (rather than from somewhat more expensive apparel manufacturers in the United States)during the next six months is an example of an operational plan.

Accepted Answer

A) True 
 B)False

Question 2

For global companies that take more of a "shareholder" approach to strategy formation, corporate social responsibility (CSR)ir probably the most important output control of all.

Accepted Answer

A) True 
 B)False

Question 3

Hershey Corporation has expanded and extended its business by developing new products and increasing global reach, but has done so in a very careful manner, avoiding undue risks and protecting its existing business operations. For this reason, it would fall into the category of an analyzer.

Accepted Answer

A) True 
 B)False

Question 4

Anadarko Petroleum Corporation may decide that the best long-term way to implement its strategic goal of providing financial returns to its shareholders could be to explore for oil in other parts of the world where it has not yet explored, such as Africa. This is an example of Miles and Snows' _____ typology.

Accepted Answer

A) defender 
B) prospector 
C) reactor 
D) analyzer 
E) coordinator

Question 5

When R&D discoveries in the United States operations of Anadarko Petroleum Corporation can easily be communicated to and accepted by its operations in Ghana, it is an example of Anadarko's absorptive capacity.

Accepted Answer

A) True 
 B)False

Question 6

The plan for ABC International to build and open a textile manufacturing plant in China within the next two-and-one-half years would be an example of an operational plan.

Accepted Answer

A) True 
 B)False

Question 7

To make sure it has enough employees on hand during the busy holiday season, Target plans to hire thousands of temporary, seasonal help for the final three months of the calendar year. This is an example of a(n)_____ plan.

Accepted Answer

A) intentional 
B) equipped 
C) strategic 
D) tactical 
E) operational

Question 8

A top salesperson "just knows how to sell" but has a difficult time communicating how she does it. Her ability to sell is an example of _____.

Accepted Answer

A) tacit knowledge 
B) explicit knowledge 
C) absorptive capacity 
D) working capacity 
E) stored capacity

Question 9

The _______ model of strategy formulation operates from the premise that the key strategic purpose of a business is to maximize financial returns for its owners.

Accepted Answer

The answer of The _______ model of strategy formulation operates...

Question 10

Scenario - Blackford Industries, Inc. Blackford Industries, Inc. was established in 2004 by Jeanna and Sean Blackford.  The company produces a wide array of restaurant equipment and supplies for restaurant owners throughout the United States.  This company has grown substantially year after year since its inception.  It attributes its success to having extensive knowledge of the industry it serves.  Both owners have advanced culinary degrees from prestigious colleges and feel they understand the needs of their clients thoroughly. Blackford Industries, Inc. is led by clearly defined guidelines established by its owners.  The company's philosophy is one of caring for and about each customer.  Blackford is known for treating each of its employees as if they were members of their family.  Its business practices are honest and trustworthy.  The company demonstrates its high level of integrity with each of its business dealings. Sean and Jeanna are currently considering expanding their business into the European marketplace as this market is fairly unexplored by competitors with American restaurant supplies.  They see the vast potential of this market and are aware of the challenges such a decision presents to them.  The decision about the company's international expansion will be made by the end of this year. Blackford Industries, Inc. realizes that each decision it makes affects may stakeholders of the company.  Of the following, which one is least likely to be considered a stakeholder of the company?

Accepted Answer

A) The board members of the competitors 
B) The community the business is located in 
C) The customers of the business 
D) The employees of the business 
E) The suppliers of the business

Question 11

Describe Miles and Snow's four basic types of longer-term strategic implementation for global businesses. Provide an example of each.

Accepted Answer

The answer of Describe Miles and Snow's four basic types...

Question 12

Companies that are _____ take a middle ground between being prospectors and defenders.

Accepted Answer

A) neutrals 
B) maintainers 
C) reactors 
D) analyzers 
E) coordinators

Question 13

Goals relating to profits, growth, productivity, and market share are all types of ______ controls.

Accepted Answer

The answer of Goals relating to profits, growth, productivity, and...

Question 14

Define organizational culture and explain the role it plays in controlling organizational activities.

Accepted Answer

The answer of Define organizational culture and explain the role...

Question 15

Determining whether to adopt a shareholder or stakeholder orientation is a major ______ for a business.

Accepted Answer

A) strategic goal formulation 
B) operational plan 
C) bureaucratic control 
D) tactical plan 
E) Six Sigma initiative

Question 16

Organizations that have a basic strategic implementation involveing extending their success through global expansion, and finding new market opportunities are referred to as _______.

Accepted Answer

The answer of Organizations that have a basic strategic implementation...

Question 17

Of the following, which is NOT true about knowledge management and systems?

Accepted Answer

A) The ability of organizations to recognize, assimilate, and apply new knowledge is down is called absorptive capacity. 
B) Knowledge that is codifiable and easy to communicate or write down is called explicit knowledge. 
C) Traditionally, making necessary transformations of tacit knowledge into explicit knowledge has presented major challenges for global businesses. 
D) New technologies such as the Internet have aided global businesses absorptive capacity. 
E) Absorptive capacity refers to systems of rules and regulations promulgated within a global business.

Question 18

Systems of rules and regulations promulgated within a global business are called ______ controls.

Accepted Answer

The answer of Systems of rules and regulations promulgated within...

Question 19

While ______ are the owners of the given business, ______ are individuals or groups that have a vested interest in the business.

Accepted Answer

A) employees; customers 
B) customers; employees 
C) shareholders; stakeholders 
D) employees; shareholders 
E) stakeholders; shareholders

Question 20

One output control measure frequently used by global businesses is productivity or ______.

Accepted Answer

A) employee turnover 
B) quality control 
C) maturity 
D) efficiency 
E) market share

Exam 9: Control of Global Business

Walmart deciding to buy more apparel products from lower-priced Chinese manufacturers (rather than from somewhat more expensive apparel manufacturers in the United States)during the next six months is an example of an operational plan.

For global companies that take more of a "shareholder" approach to strategy formation, corporate social responsibility (CSR)ir probably the most important output control of all.

Hershey Corporation has expanded and extended its business by developing new products and increasing global reach, but has done so in a very careful manner, avoiding undue risks and protecting its existing business operations. For this reason, it would fall into the category of an analyzer.

When R&D discoveries in the United States operations of Anadarko Petroleum Corporation can easily be communicated to and accepted by its operations in Ghana, it is an example of Anadarko's absorptive capacity.

The plan for ABC International to build and open a textile manufacturing plant in China within the next two-and-one-half years would be an example of an operational plan.

To make sure it has enough employees on hand during the busy holiday season, Target plans to hire thousands of temporary, seasonal help for the final three months of the calendar year. This is an example of a(n) _____ plan.

A top salesperson "just knows how to sell" but has a difficult time communicating how she does it. Her ability to sell is an example of _____.

The _______ model of strategy formulation operates from the premise that the key strategic purpose of a business is to maximize financial returns for its owners.

Describe Miles and Snow's four basic types of longer-term strategic implementation for global businesses. Provide an example of each.

Companies that are _____ take a middle ground between being prospectors and defenders.

Goals relating to profits, growth, productivity, and market share are all types of ______ controls.

Define organizational culture and explain the role it plays in controlling organizational activities.

Determining whether to adopt a shareholder or stakeholder orientation is a major ______ for a business.

Organizations that have a basic strategic implementation involveing extending their success through global expansion, and finding new market opportunities are referred to as _______.

Of the following, which is NOT true about knowledge management and systems?

Systems of rules and regulations promulgated within a global business are called ______ controls.

While are the owners of the given business, are individuals or groups that have a vested interest in the business.

One output control measure frequently used by global businesses is productivity or ______.