Question 1

The function of attracting,developing,and retaining enough qualified employees to perform the activities necessary to accomplish organizational objectives is part of ________.

Accepted Answer

A)   human resource management
B)   human asset accounting
C)   management objectives
D)   management development A

Question 2

Hailey manages the finance department at her company,and she discovers that one of her employees is performing poorly and letting coworkers pick up the slack.Hailey knows that resentment is building,so after an initial write-up,she proceeds with a(n)________ of the employee.

Accepted Answer

A)   involuntary turnover
B)   downsizing
C)   outsourcing
D)   voluntary turnover A

Question 3

Robert's company contracted with an outside business to provide technical and computer support.This is an example of ________.

Accepted Answer

A)   downsizing
B)   outsourcing
C)   employee empowerment
D)   restructuring the organization B

Question 4

As long as picketing doesn't involve violence or intimidation it is considered a form of free speech.

Accepted Answer

A) True 
 B)False

Question 5

Darren decided to change jobs.Before he left the company,he talked to someone in the human resources department about the reasons why he was leaving.Darren went through a(n)________ interview.

Accepted Answer

A)   termination
B)   exit
C)   downsizing
D)   outsourcing

Question 6

Provide examples of Herzberg's motivating factors and hygiene factors.

Accepted Answer

The answer of Provide examples of Herzberg's motivating factors and...

Question 7

Applicants are often able to submit a résumé and apply for an open position online.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following tasks are NOT typically outsourced?

Accepted Answer

A)   production
B)   accounting
C)   non-core business
D)   core business

Question 9

Which of the following is a concern about performance appraisals?

Accepted Answer

A)   they are held too frequently
B)   they may be skewed in favour of a single manager's subjective opinion
C)   they are based on objective criteria
D)   they take place in the form of two-way communication

Question 10

Vroom's Expectancy Theory states that:

Accepted Answer

A)   Employees assess the probability of accomplishing a task,the value of the reward,and the likelihood that successful performance leads to a desirable reward.
B)   Employees compare their results with those of coworkers and decrease their efforts if they feel they are under-rewarded for similar work.
C)   People are motivated to the extent to which they accept challenging goals and receive feedback on their progress.
D)   People's needs are arranged on a hierarchy of importance.

Question 11

_____ is the process of reducing the number of employees within a firm by eliminating jobs.

Accepted Answer

A)  job enlargement
B)  360-degree performance review
C)  collective bargaining
D)  Theory Y
E)  downsizingF) outsourcingG) flexible work plansH) grievanceI) wageJ) human resource managementK) performance appraisalL) employee separationM) lockoutN) arbitration

Question 12

Local unions are typically organized by ________.

Accepted Answer

A)   geographic area
B)   occupation
C)   affiliation with the national union
D)   affiliation with the international union

Question 13

Claire announces to her staff that she intends to lower costs in their department by 5 percent.Which component of goal setting is Claire utilizing?

Accepted Answer

A)   time management
B)   goal specificity
C)   goal acceptance
D)   performance review

Question 14

David is the head chef in a restaurant and has decided to increase the number of tasks performed by the kitchen staff.The added tasks do not result in increased challenge or authority.David's efforts are called job ________.

Accepted Answer

A)   enrichment
B)   sharing
C)   enlargement
D)   management

Question 15

The Wonderlic test measures basic math and verbal skills and is considered an effective way to predict job performance.

Accepted Answer

A) True 
 B)False

Question 16

Juanita is the captain of her school basketball team.Her long-term goal is to be named to the National women's basketball team.Juanita is motivated by ________.

Accepted Answer

A)   esteem needs
B)   social needs
C)   self-actualization needs
D)   physiological needs

Question 17

Madison thinks that employees must be closely supervised and controlled at all times.Madison is an example of a Theory X manager.

Accepted Answer

A) True 
 B)False

Question 18

Who must approve the person selected as an arbitrator?

Accepted Answer

A)   management only
B)   labour only
C)   management and labour
D)   the federal government

Question 19

Gain sharing is an employee benefit that provides ________.

Accepted Answer

A)   increased stock options if the company is doing well
B)   bonuses for recruiting new employees for needed positions
C)   bonuses based on surpassing performance goals
D)   salary increases based on learning new job skills

Question 20

Only a small percentage of labour-management contract negotiations involve a work stoppage.

Accepted Answer

A) True 
 B)False

Exam 8: Human Resource Management: From Recruitment to Labour Relations

The function of attracting,developing,and retaining enough qualified employees to perform the activities necessary to accomplish organizational objectives is part of ________.

Hailey manages the finance department at her company,and she discovers that one of her employees is performing poorly and letting coworkers pick up the slack.Hailey knows that resentment is building,so after an initial write-up,she proceeds with a(n) ________ of the employee.

Robert's company contracted with an outside business to provide technical and computer support.This is an example of ________.

As long as picketing doesn't involve violence or intimidation it is considered a form of free speech.

Darren decided to change jobs.Before he left the company,he talked to someone in the human resources department about the reasons why he was leaving.Darren went through a(n) ________ interview.

Provide examples of Herzberg's motivating factors and hygiene factors.

Applicants are often able to submit a résumé and apply for an open position online.

Which of the following tasks are NOT typically outsourced?

Which of the following is a concern about performance appraisals?

Vroom's Expectancy Theory states that:

_____ is the process of reducing the number of employees within a firm by eliminating jobs.

Local unions are typically organized by ________.

Claire announces to her staff that she intends to lower costs in their department by 5 percent.Which component of goal setting is Claire utilizing?

David is the head chef in a restaurant and has decided to increase the number of tasks performed by the kitchen staff.The added tasks do not result in increased challenge or authority.David's efforts are called job ________.

The Wonderlic test measures basic math and verbal skills and is considered an effective way to predict job performance.

Juanita is the captain of her school basketball team.Her long-term goal is to be named to the National women's basketball team.Juanita is motivated by ________.

Madison thinks that employees must be closely supervised and controlled at all times.Madison is an example of a Theory X manager.

Who must approve the person selected as an arbitrator?

Gain sharing is an employee benefit that provides ________.

Only a small percentage of labour-management contract negotiations involve a work stoppage.