Question 1

Daniel remembers his grandfather telling him about going to work at 16 years of age in the coal mines of West Virginia. In order to get the job, he had to agree to a yellow-dog contract. Essentially this meant he would only get the job if he agreed not to join a union.

Accepted Answer

A) True 
 B)False

Question 2

At the Atalanta Company, labor and management have reached a stalemate in their efforts to negotiate an acceptable labor-management agreement. The two sides have agreed to bring in an arbitrator. If the arbitrator issues a ruling that the union does not like, it can still reject the decision.

Accepted Answer

A) True 
 B)False

Question 3

________ is the process by which a union becomes recognized by the National Labor Relations Board as the bargaining agent for a group of employees.

Accepted Answer

A)  Accreditation 
B)  Certification 
C)  Arbitration 
D)  Affiliation

Question 4

Union representatives and the management at Bathtub Brewing Company's have reached an impasse. Going forward, the union is planning an organized strike and other tactics to put pressure on management where it will be most effective. Union supporters are being encouraged to avoid purchasing Bathtub Brewing's products. Now union leaders have contacted a variety of stores that stock Bathtub Brewing's beer telling them union members and other supporters will stop shopping at any store that continues to carry Bathtub Brewing's beer until the dispute is resolved in the union's favor. This tactic against stores that carry Bathtub Brewing Company is called a primary boycott.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements about sexual harassment is most accurate?

Accepted Answer

A)  Only men can be charged with sexual harassment. 
B)  Sexual harassment cannot be proven unless the employee's submission to such conduct was made explicitly a term of employment or was used to influence the results of the employee's performance appraisal. 
C)  One flaw with the current laws concerning sexual harassment is that they do not take into account the possibility of same-sex harassment. 
D)  In evaluating charges of sexual harassment, the courts place a great deal of emphasis on whether the behavior was unwelcome.

Question 6

In the future, unions are likely to leave training and recruitment of workers to management, and focus instead on encouraging those workers to join the union.

Accepted Answer

A) True 
 B)False

Question 7

During negotiations for a new faculty contract at a university, the ________ was quite narrow. Of thirteen items, the union representatives wanted concessions on the following items: Nos. 1, 2, 3, 4, 5, 7, 9, 10, and 13. The union overlapped with the university administration on the remaining items: Nos. 6, 8, 11, and 12.

Accepted Answer

A)  negotiation degree 
B)  bargaining zone 
C)  breakdown criteria 
D)  well-being apportionment

Question 8

Quid pro quo sexual harassment occurs when a person's conduct creates an offensive, hostile, or intimidating work environment that adversely affects the job performance of some other employee.

Accepted Answer

A) True 
 B)False

Question 9

At the Greeley Corporation, union and management have not been able to reach a mutually satisfactory agreement on a grievance. The two sides have agreed to bring in a(n) ________ who will examine the evidence and arguments on both sides and issue a binding decision.

Accepted Answer

A)  mediator 
B)  arbitrator 
C)  fact finder 
D)  union steward

Question 10

The key difference between an agency shop agreement and an open shop agreement is that in an agency shop

Accepted Answer

A)  workers must join the union within a stipulated time period (usually 30, 60, or 90 days) in order to keep their jobs, but in an open shop the workers are not required to join the union. 
B)  the union is restricted to a limited number of employees who perform specific types of jobs, but in an open shop membership in the union is available to all workers. 
C)  workers who do not join the union must pay a fee or regular dues, while in an open shop workers who choose not to join the union do not have to pay any union fees or dues. 
D)  workers must agree not to join a union in order to keep their jobs while in an open shop workers are free to join a union if they wish, but they are not required to do so.

Question 11

Until passage of the Taft-Hartley Act, under a closed shop agreement, a company could only hire workers who already belonged to a union.

Accepted Answer

A) True 
 B)False

Question 12

Epic Electronics recently launched a program to evaluate the relative levels of skills, education, and training needed to perform various jobs. Based on the results of this evaluation, Epic intends to adjust pay scales so that jobs requiring similar levels of skills, abilities, and education will receive similar pay. Epic Electronics's program is an attempt to deal with the issue of

Accepted Answer

A)  comparable worth. 
B)  affirmative action. 
C)  reverse discrimination. 
D)  equal employment opportunities.

Question 13

According to the Occupational Safety and Health Administration (OSHA), 8% of job-related fatalities are homicides.

Accepted Answer

A) True 
 B)False

Question 14

In 1997, the Supreme Court ruled that same-sex harassment is prohibited by sexual harassment laws.

Accepted Answer

A) True 
 B)False

Question 15

It is estimated that firms lose ________ annually in productivity, absenteeism, and employee turnover due to caring for aging parents.

Accepted Answer

A)  $42 million 
B)  $10 thousand 
C)  $33 billion 
D)  a decreasing amount

Question 16

The high cost of illegal drug use in the workplace has resulted in a rise in the number of firms that test employees and job applicants for drugs.

Accepted Answer

A) True 
 B)False

Question 17

Samuel Gompers was the most important leader of the American Federation of Labor during its early years.

Accepted Answer

A) True 
 B)False

Question 18

In the next few years, unions are likely to find that they must adopt a tough, confrontational approach in order to get what they want from management.

Accepted Answer

A) True 
 B)False

Question 19

The Taft-Hartley Act gives the president the power to require striking workers in any industry to return to their jobs for a cooling-off period while representatives of management and the union continue to negotiate.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following topics is generally covered in a negotiated labor-management agreement?

Accepted Answer

A)  corporate pricing policy 
B)  grievance procedures 
C)  management fringe benefits 
D)  management compensation

Exam 12: Dealing With Employeemanagement Issues

Daniel remembers his grandfather telling him about going to work at 16 years of age in the coal mines of West Virginia. In order to get the job, he had to agree to a yellow-dog contract. Essentially this meant he would only get the job if he agreed not to join a union.

At the Atalanta Company, labor and management have reached a stalemate in their efforts to negotiate an acceptable labor-management agreement. The two sides have agreed to bring in an arbitrator. If the arbitrator issues a ruling that the union does not like, it can still reject the decision.

________ is the process by which a union becomes recognized by the National Labor Relations Board as the bargaining agent for a group of employees.

Which of the following statements about sexual harassment is most accurate?

In the future, unions are likely to leave training and recruitment of workers to management, and focus instead on encouraging those workers to join the union.

Quid pro quo sexual harassment occurs when a person's conduct creates an offensive, hostile, or intimidating work environment that adversely affects the job performance of some other employee.

At the Greeley Corporation, union and management have not been able to reach a mutually satisfactory agreement on a grievance. The two sides have agreed to bring in a(n) ________ who will examine the evidence and arguments on both sides and issue a binding decision.

The key difference between an agency shop agreement and an open shop agreement is that in an agency shop

Until passage of the Taft-Hartley Act, under a closed shop agreement, a company could only hire workers who already belonged to a union.

According to the Occupational Safety and Health Administration (OSHA), 8% of job-related fatalities are homicides.

In 1997, the Supreme Court ruled that same-sex harassment is prohibited by sexual harassment laws.

It is estimated that firms lose ________ annually in productivity, absenteeism, and employee turnover due to caring for aging parents.

The high cost of illegal drug use in the workplace has resulted in a rise in the number of firms that test employees and job applicants for drugs.

Samuel Gompers was the most important leader of the American Federation of Labor during its early years.

In the next few years, unions are likely to find that they must adopt a tough, confrontational approach in order to get what they want from management.

The Taft-Hartley Act gives the president the power to require striking workers in any industry to return to their jobs for a cooling-off period while representatives of management and the union continue to negotiate.

Which of the following topics is generally covered in a negotiated labor-management agreement?