Question 1

Projects that provide the _____ are assigned the highest priority when setting priorities for systems requests.

Accepted Answer

A)   greatest benefit, at the lowest cost, in the shortest period of time
B)   greatest benefit, at the highest cost, in the shortest period of time
C)   least benefit, at the lowest cost, in the longest period of time
D)   least benefit, at the highest cost, in the longest period of time A

Question 2

_____ are internal factors that shape corporate IT choices.​

Accepted Answer

A)   Technology
B)   User requests
C)   Strategic plan
D)   Company finances B, C, D

Question 3

A(n) _____ is not as flexible as a series of interviews, but it is less expensive, generally takes less time, and can involve a broad cross-section of people.​

Accepted Answer

A)   fishbone
B)   experiment
C)   survey
D)   research C

Question 4

Many companies implement _____ systems that integrate all customer-related events and transactions.​

Accepted Answer

A)   CRM (Customer relationship management) 
B)   TCO (Total cost of ownership) 
C)   JIT (Just-in-time) 
D)   RFID (Radio frequency identification)

Question 5

When assessing schedule feasibility, a systems analyst must consider the interaction between time and costs.​

Accepted Answer

A) True 
 B)False

Question 6

It is easier to assign dollar values to intangible benefits.

Accepted Answer

A) True 
 B)False

Question 7

A _____ is a summary of a project request and a specific recommendation.​

Accepted Answer

A)   case for action
B)   routine report
C)   breakdown report
D)   case for approval

Question 8

A strategic plan that stresses technology tends to create an unfavorable climate for IT projects that extends throughout an organization.​

Accepted Answer

A) True 
 B)False

Question 9

Of the measures of feasibility, questions such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?" should be considered while assessing _____.​

Accepted Answer

A)   schedule feasibility
B)   technical feasibility
C)   economic feasibility
D)   ethical feasibility

Question 10

The objective of a _____ is to use the combined judgement and experience of several analysts to evaluate systems projects.​

Accepted Answer

A)   computer resources committee
B)   data storage committee
C)   system networking committee
D)   topology identification committee

Question 11

The _____, named after a nineteenth-century economist, is a widely used tool for visualizing issues that need attention and is drawn as a vertical bar graph.​

Accepted Answer

A)   Pareto chart
B)   Gantt chart
C)   Scatter chart
D)   XY chart

Question 12

_____ technology uses radio frequency identification (RFID) tags to identify and monitor the movement of each individual product, from a factory floor to the retail checkout counter.

Accepted Answer

A)   EPC (Electronic product code) 
B)   EPOD (Electronic proof of delivery) 
C)   MCC (Magnetic character code) 
D)   RTPD (Real-time product delivery)

Question 13

_____ means that a project can be implemented in an acceptable time frame.

Accepted Answer

A)   Operational feasibility
B)   Technical feasibility
C)   Schedule feasibility
D)   Economic feasibility

Question 14

_____ components can provide automated response to sales inquiries, online order processing, and inventory tracking.

Accepted Answer

A)   Just-in-time (JIT) 
B)   Customer relationship management (CRM) 
C)   Automatic teller machine (ATM) 
D)   Total cost of ownership (TCO)

Question 15

The Pareto chart, sometimes called a scatter diagram, is a problem solving tool.​

Accepted Answer

A) True 
 B)False

Question 16

Internal and external factors affect every business decision that a company makes, and IT systems are no exception.​

Accepted Answer

A) True 
 B)False

Question 17

Economic activity has a negligible influence on corporate information management.​

Accepted Answer

A) True 
 B)False

Question 18

Most large companies rely on one person to evaluate systems requests instead of relying on a systems review committee.​

Accepted Answer

A) True 
 B)False

Question 19

Discuss in detail the six main reasons for systems requests, including examples where appropriate.​

Accepted Answer

The answer of Discuss in detail the six main reasons...

Question 20

Matching
Identify the letters of the choices that best match the sentences or definitions.​
-Its end product is a report to management.

Accepted Answer

A)  ​Schedule feasibility
B)  ​Electronic product code
C)  ​Customer relationship management components
D)  ​Systems development
E)  ​Electronic proof of deliveryF) ​Systems requestG) ​Just-in-timeH) ​Preliminary investigationI) Organization chartJ) Case for action

Exam 2: Analyzing the Business Case

Projects that provide the _____ are assigned the highest priority when setting priorities for systems requests.

_____ are internal factors that shape corporate IT choices.

A(n) _____ is not as flexible as a series of interviews, but it is less expensive, generally takes less time, and can involve a broad cross-section of people.

Many companies implement _____ systems that integrate all customer-related events and transactions.

When assessing schedule feasibility, a systems analyst must consider the interaction between time and costs.

It is easier to assign dollar values to intangible benefits.

A _____ is a summary of a project request and a specific recommendation.

A strategic plan that stresses technology tends to create an unfavorable climate for IT projects that extends throughout an organization.

Of the measures of feasibility, questions such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?" should be considered while assessing _____.

The objective of a _____ is to use the combined judgement and experience of several analysts to evaluate systems projects.

The _____, named after a nineteenth-century economist, is a widely used tool for visualizing issues that need attention and is drawn as a vertical bar graph.

_____ technology uses radio frequency identification (RFID) tags to identify and monitor the movement of each individual product, from a factory floor to the retail checkout counter.

_____ means that a project can be implemented in an acceptable time frame.

_____ components can provide automated response to sales inquiries, online order processing, and inventory tracking.

The Pareto chart, sometimes called a scatter diagram, is a problem solving tool.

Internal and external factors affect every business decision that a company makes, and IT systems are no exception.

Economic activity has a negligible influence on corporate information management.

Most large companies rely on one person to evaluate systems requests instead of relying on a systems review committee.

Discuss in detail the six main reasons for systems requests, including examples where appropriate.

Matching Identify the letters of the choices that best match the sentences or definitions. -Its end product is a report to management.

Exam 2: Analyzing the Business Case

Projects that provide the _____ are assigned the highest priority when setting priorities for systems requests.

_____ are internal factors that shape corporate IT choices.​

A(n) _____ is not as flexible as a series of interviews, but it is less expensive, generally takes less time, and can involve a broad cross-section of people.​

Many companies implement _____ systems that integrate all customer-related events and transactions.​

When assessing schedule feasibility, a systems analyst must consider the interaction between time and costs.​

It is easier to assign dollar values to intangible benefits.

A _____ is a summary of a project request and a specific recommendation.​

A strategic plan that stresses technology tends to create an unfavorable climate for IT projects that extends throughout an organization.​

Of the measures of feasibility, questions such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?" should be considered while assessing _____.​

The objective of a _____ is to use the combined judgement and experience of several analysts to evaluate systems projects.​

The _____, named after a nineteenth-century economist, is a widely used tool for visualizing issues that need attention and is drawn as a vertical bar graph.​

_____ technology uses radio frequency identification (RFID) tags to identify and monitor the movement of each individual product, from a factory floor to the retail checkout counter.

_____ means that a project can be implemented in an acceptable time frame.

_____ components can provide automated response to sales inquiries, online order processing, and inventory tracking.

The Pareto chart, sometimes called a scatter diagram, is a problem solving tool.​

Internal and external factors affect every business decision that a company makes, and IT systems are no exception.​

Economic activity has a negligible influence on corporate information management.​

Most large companies rely on one person to evaluate systems requests instead of relying on a systems review committee.​

Discuss in detail the six main reasons for systems requests, including examples where appropriate.​

Matching Identify the letters of the choices that best match the sentences or definitions.​ -Its end product is a report to management.

_____ are internal factors that shape corporate IT choices.

A(n) _____ is not as flexible as a series of interviews, but it is less expensive, generally takes less time, and can involve a broad cross-section of people.

Many companies implement _____ systems that integrate all customer-related events and transactions.

When assessing schedule feasibility, a systems analyst must consider the interaction between time and costs.

A _____ is a summary of a project request and a specific recommendation.

A strategic plan that stresses technology tends to create an unfavorable climate for IT projects that extends throughout an organization.

Of the measures of feasibility, questions such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?" should be considered while assessing _____.

The objective of a _____ is to use the combined judgement and experience of several analysts to evaluate systems projects.

The _____, named after a nineteenth-century economist, is a widely used tool for visualizing issues that need attention and is drawn as a vertical bar graph.

The Pareto chart, sometimes called a scatter diagram, is a problem solving tool.

Internal and external factors affect every business decision that a company makes, and IT systems are no exception.

Economic activity has a negligible influence on corporate information management.

Most large companies rely on one person to evaluate systems requests instead of relying on a systems review committee.

Discuss in detail the six main reasons for systems requests, including examples where appropriate.

Matching Identify the letters of the choices that best match the sentences or definitions. -Its end product is a report to management.