Question 1

Many of the transition effects available are little more than distractions and are best avoided.

Accepted Answer

A) True 
 B)False

Question 2

In addition to getting the audience's attention and establishing your credibility, a good introduction gives your audience a preview of what's ahead. Your preview should ________.

Accepted Answer

A)  provide an anecdote to generate interest 
B)  focus on content, not the structure of your presentation 
C)  identify major supporting points of your presentation 
D)  always precede the introduction

Question 3

You can animate just about everything in an electronic presentation, but make sure it has a ________.

Accepted Answer

The answer of You can animate just about everything in...

Question 4

Use slide text to emphasize your entire message.

Accepted Answer

A) True 
 B)False

Question 5

When people advise speakers to "stop worrying about being perfect" or that "everyone makes mistakes," they are ________.

Accepted Answer

A)  wrong, because successful speakers focus on perfection; any distractions can take away from the message being conveyed 
B)  right, because successful speakers focus on making an authentic connection with their listeners, rather than trying to be perfect 
C)  asking you foresee mistakes 
D)  not concerned with a quality product

Question 6

Organize short presentations as you would a report or proposal.

Accepted Answer

A) True 
 B)False

Question 7

Mayada is giving a presentation on the new design elements included in a tool created by her team. To explain the functionalities, she is planning to use multimedia elements. Audio and video clips ________.

Accepted Answer

A)  can be used to support points of her presentation, but are not replacements for them 
B)  can eventually replace the need for an actual presenter 
C)  are generally preferred in business presentations 
D)  are generally avoided in business presentations

Question 8

Embracing the backchannel could include the use of social media such as Twitter during presentations as this approach can help facilitate audience member participation.

Accepted Answer

A) True 
 B)False

Question 9

If you can't express your main idea in a single sentence, you probably haven't defined it clearly enough.

Accepted Answer

A) True 
 B)False

Question 10

If your audience is uninterested, the best strategy is to build your credibility as you present compelling reasons to accept your message, address potential objections as you move forward, and show confidence but a willingness to answer questions and concerns.

Accepted Answer

A) True 
 B)False

Question 11

After an effective introduction where the audience seemed totally involved, Jessica noticed that she lost her audience quite quickly. People were fidgeting, reading other materials, and a few even left the room. Jessica decided it was the fact that the meeting was held after lunch and people ate too much and got sleepy. Rather than blame the timing (or the buffet table), what advice would you offer Jessica to keep the audience's attention during a presentation?

Accepted Answer

The answer of After an effective introduction where the audience...

Question 12

One of the ways to arouse audience interest is to ________.

Accepted Answer

A)  avoid storytelling 
B)  try focusing on better visuals 
C)  focus the presentation on the audience's sense of hearing only 
D)  open with an amusing observation about yourself

Question 13

Juanita is giving her first training presentation to her team. Her manager has asked Juanita to make sure her presentation fits the allotted time, since there are other presentations following hers. Therefore, Juanita should ________.

Accepted Answer

A)  focus on meeting audience needs and expectations more than keeping to the time allotted 
B)  limit her scope 
C)  limit audience questions in the end 
D)  avoid summarizing

Question 14

Shanda has been asked to prepare online presentations that people can either view live or download later from the company website. She has to prepare a ________.

Accepted Answer

A)  webcast 
B)  screencast 
C)  twebinar 
D)  webinar

Question 15

Structured slides are hard to create.

Accepted Answer

A) True 
 B)False

Question 16

To capture audience attention, share an intriguing, unexpected, or shocking detail.

Accepted Answer

A) True 
 B)False

Question 17

When people ask questions, pay attention to nonverbal signals to help determine what each person really means.

Accepted Answer

A) True 
 B)False

Question 18

The most important way to hold an audience's attention is to ________.

Accepted Answer

A)  use appealing visuals 
B)  show how your message relates to their individual needs and concerns 
C)  anticipate-and answer-your audience's questions 
D)  use clear, vivid language

Question 19

Jake is giving a presentation to an angry group of investors. He is quite sure that during the Q&A round at least some of them will ask hostile questions. In this situation, Jake should respond ________.

Accepted Answer

The answer of Jake is giving a presentation to an...

Question 20

The close of a speech or presentation has two critical jobs to accomplish: making sure
your listeners leave with the key points from your talk clear in their minds and putting
your audience in the appropriate emotional state.

Accepted Answer

A) True 
 B)False

Exam 12: Developing Oral and Online Presentations

Many of the transition effects available are little more than distractions and are best avoided.

In addition to getting the audience's attention and establishing your credibility, a good introduction gives your audience a preview of what's ahead. Your preview should ________.

You can animate just about everything in an electronic presentation, but make sure it has a ________.

Use slide text to emphasize your entire message.

When people advise speakers to "stop worrying about being perfect" or that "everyone makes mistakes," they are ________.

Organize short presentations as you would a report or proposal.

Mayada is giving a presentation on the new design elements included in a tool created by her team. To explain the functionalities, she is planning to use multimedia elements. Audio and video clips ________.

Embracing the backchannel could include the use of social media such as Twitter during presentations as this approach can help facilitate audience member participation.

If you can't express your main idea in a single sentence, you probably haven't defined it clearly enough.

If your audience is uninterested, the best strategy is to build your credibility as you present compelling reasons to accept your message, address potential objections as you move forward, and show confidence but a willingness to answer questions and concerns.

One of the ways to arouse audience interest is to ________.

Juanita is giving her first training presentation to her team. Her manager has asked Juanita to make sure her presentation fits the allotted time, since there are other presentations following hers. Therefore, Juanita should ________.

Shanda has been asked to prepare online presentations that people can either view live or download later from the company website. She has to prepare a ________.

Structured slides are hard to create.

To capture audience attention, share an intriguing, unexpected, or shocking detail.

When people ask questions, pay attention to nonverbal signals to help determine what each person really means.

The most important way to hold an audience's attention is to ________.

Jake is giving a presentation to an angry group of investors. He is quite sure that during the Q&A round at least some of them will ask hostile questions. In this situation, Jake should respond ________.

The close of a speech or presentation has two critical jobs to accomplish: making sure your listeners leave with the key points from your talk clear in their minds and putting your audience in the appropriate emotional state.