Question 1

The recently added sixth dimension of Hofstede's dimensions of national culture is__________________ .

Accepted Answer

Indulgence/restraint

Question 2

When using information technologies to collect data for the purpose of monitoring workers, a manager should do all of the following EXCEPT:

Accepted Answer

A)   Inform employees when and what is being monitored.
B)   Consider the privacy rights of individuals.
C)   Ensure monitoring is meaningful to the organization's mission.
D)   Capture qualitative inputs in addition to quantitative data.
E)   Require workers to complete additional tasks. E

Question 3

In which type of organizational structure is power centralized and the type of environment best supported stable and certain?

Accepted Answer

A)   Flat
B)   Networked
C)   Hierarchical
D)   Matrix
E)   Traditional C

Question 4

Which of the follow statements about social networking sites (SNS) is TRUE?

Accepted Answer

A)   Participants can consume, produce, and/or interact with streams of user-generated content provided by their connections on the site.
B)   Users have uniquely identifiable profiles that consist of user-supplied content, content provided by other users, and/or system-provided data.
C)   Employees can publicly articulate connections that can be viewed and traversed by others.
D)   All statements are true.
E)   None of the statements are true.

Question 5

Cognizant's organizational structure was ________, but realized as its organization grew and its services became more complicated that a __________ structure for the organization was more appropriate.

Accepted Answer

A)   hierarchical; networked
B)   matrix; networked
C)   flat; matrix
D)   hierarchical; matrix
E)   flat; hierarchical

Question 6

National culture no longer predisposes workers to act in a certain way.

Accepted Answer

A) True 
 B)False

Question 7

Match the organizational variable to its description.
 $$\begin{array} { | l | l | } 
\hline \text { Decision Rights } & \begin{array} { l } 
\text { The authority to make decisions } \
\text { necessary to plan and run the } \
\text { business. }
\end{array} \
\hline \text { Business processes } & \begin{array} { l } 
\text { The set of tasks needed to complete } \
\text { key abjectives of the business. }
\end{array} \
\hline \begin{array} { l } 
\text { Formal reporting } \
\text { relationships }
\end{array} & \begin{array} { l } 
\text { The structure set up to ensure } \
\text { coordination with the organization. }
\end{array} \
\hline \text { Informal getworks } & \begin{array} { l } 
\text { The mechanisms used to develop } \
\text { organizational relationships autside of } \
\text { the formal reporting relationships. }
\end{array} \
\hline
\end{array}$$

Accepted Answer

The answer of Match the organizational variable to its description.
...

Question 8

In which type of organizational design do middle managers do the primary information processing and communication function, telling subordinates what to do and then reporting the outcome to senior management?

Accepted Answer

A)   Flat
B)   Networked
C)   Hierarchical
D)   Matrix
E)   Hybrid

Question 9

A matrix organization:

Accepted Answer

A)   Can involve multiple bosses and multiple teams.
B)   Requires quite a bit of communication to be successful.
C)   Was rare for quite a while but has become more common in recent years.
D)   All of the above
E)   None of the above

Question 10

Compare and contrast the organizational structures of Cognizant (after restructuring) and that of Tata Consultancy Services (TCS).

Accepted Answer

The answer of Compare and contrast the organizational structures of...

Question 11

What recommendations would you give a manager who supports a team of individuals with a multitude of cultural differences?

Accepted Answer

The answer of What recommendations would you give a manager...

Question 12

The use of performance data by managers is generally welcomed by workers and nonthreatening to workers when the data is used for compensation rather than to improve performance.

Accepted Answer

A) True 
 B)False

Question 13

Match a firm's actions with the cultural layer it helps to define.
 $$\begin{array} { | l | l | } 
\hline \text { Low power distance } & \text { Invest heavily in training } \
\hline \text { Values } & \begin{array} { l } 
\text { Believe in helping employes to develop } 50 \
\text { they can perform better in the future }
\end{array} \
\hline \text { Assumptions } & \begin{array} { l } 
\text { Workers inherenty kow that custorer } \
\text { issues take precedence }
\end{array} \
\hline
\end{array}$$

Accepted Answer

The answer of Match a firm's actions with the cultural...

Question 14

List some examples of informal networking that occurs in organizations. How can management utilize informal networks to the organization's advantage?

Accepted Answer

The answer of List some examples of informal networking that...

Question 15

Zara's store managers place orders that reflect their localized needs. However, order fulfillment is ultimately the responsibility of the commercial team in headquarters because:

Accepted Answer

A)   Store managers have no real decision rights.
B)   The commercial team does not trust the store managers.
C)   Store managers do not have visibility into regional demands but the commercial team does.
D)   The commercial team has more direct contact with the designers and production.
E)   Store managers have no access to sales information for their store.

Question 16

A networked organizational structure feels both like a_______ and a_______ organizational structure because it supports a rigid structure with well-connected communication networks.

Accepted Answer

A)   matrix; flat
B)   flat; hierarchical
C)   hierarchical; hybrid
D)   flat; networked
E)   matrix; traditional

Question 17

Explain how Cognizant's "10/10/10" program is designed, its cultural impact, and the role IS plays in supporting it.
52 Assume you are a manager of a local doctor's office. How could you use IS to help monitor the performance of the nurses and doctors? State the benefits as well as the challenges.

Accepted Answer

The answer of Explain how Cognizant's "10/10/10" program is designed,...

Question 18

In which type of organizational structure will employees report to two or more supervisors?

Accepted Answer

A)   Hierarchical
B)   Networked
C)   Flat
D)   Matrix
E)   Functional

Question 19

Cognizant moved to a matrix organization to foster continuous operational implementations and better bottom-line results for clients. Explain how the change of organizational design allowed Cognizant to succeed.

Accepted Answer

The answer of Cognizant moved to a matrix organization to...

Question 20

Give an example of a tool or virtual community that enables a large, global informal network. What is its value to a participant and the participant's firm?

Accepted Answer

The answer of Give an example of a tool or...

Exam 4: Organizational Strategy and Information Systems