For Two Days Prior to "Opening," Employees in a Food

For two days prior to "opening," employees in a Food and Beverage Department actually take orders, prepare food, serve meals, and compute check totals for other employees posing as tourists. These exercises allow the staff members to work in an environment that closely resembles the actual work environment. These exercises are referred to as:

A) apprentice training
B) simulations
C) behavior modeling
D) role playing

Correct Answer:

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