Question 1

The index developed to help assess a company's sustainability efforts is the

Accepted Answer

A) Dow Jones Sustainability Index 
B) United Nations Sustainability and Human Development Index 
C) SEC Sustainability Index 
D) World Bank Index

Question 2

Managers can use CSR and sustainability information as important feedback to guide decision making in a variety of areas. Which of the following areas is least likely to be impacted by this feedback?

Accepted Answer

A) strategic and operational areas 
B) FASB compliance with U.S. GAAP 
C) cost control decisions 
D) resource allocation decisions

Question 3

Match the following descriptions with the correct term (a-c).
-Financial, internal processes, learning and growth, customer
A)Leading indicator
B)Lagging indicator
C)BSC performance perspectives

Accepted Answer

The answer of Match the following descriptions with the correct...

Question 4

List the four basic performance perspectives used in the balanced scorecard.

Accepted Answer

The answer of List the four basic performance perspectives used...

Question 5

Which of the following is not an eco-efficiency measure?

Accepted Answer

A) energy efficiency 
B) fuel efficiency 
C) material price efficiency 
D) waste efficiency

Question 6

Briefly explain the role of a strategy map in the balanced scorecard.

Accepted Answer

The answer of Briefly explain the role of a strategy...

Question 7

Which of the following statements about corporate social responsibility (CSR) is false?

Accepted Answer

A) CSR describes the efforts of companies to take responsibility for the impact their operations have on society. 
B) CSR describes the efforts of companies to take responsibility for improving social well-being within and outside of the firm. 
C) Companies are taking a more active role in recent years in focusing and reporting on their own CSR initiatives. 
D) CSR activities may include waste and pollution minimization but do not include agricultural initiatives within farming and ranching.

Question 8

Describe how sustainability efforts relate to CSR activities.

Accepted Answer

The answer of Describe how sustainability efforts relate to CSR...

Question 9

Which of the following is not one of the elements of the balanced scorecard?

Accepted Answer

A) strategic initiatives 
B) cost system 
C) performance targets 
D) strategy maps

Question 10

AnaCarolina and Jaco, accountants for Duke Manufacturing, are tasked with determining appropriate performance metrics for the financial perspective of Duke's balanced scorecard. Which of the following is the best metric for this situation?

Accepted Answer

A) return on investment 
B) operating throughout 
C) material price variance 
D) customer satisfaction rating

Exam 28: The Balanced Scorecard and Corporate Social Responsibility