Question 1

Probably the single greatest mistake made by those who call meetings is that they do not display the appropriate leadership style for the meeting.

Accepted Answer

A) True 
 B)False

Question 2

Team quality pertains to:

Accepted Answer

A)  the team's ability to achieve superior results with fewer resources and exceed customer expectations. 
B)  individual members' organizational positions. 
C)  good communication between team members. 
D)  all of the answers are correct

Question 3

The part of a meeting that covers agenda items:

Accepted Answer

A)  should be the shortest part of the meeting. 
B)  need not be recorded in the minutes, as the agenda is already published. 
C)  dispenses with Robert's Rules to save time and encourage creativity. 
D)  should allow for some flexibility of time.

Question 4

Many of the drawbacks associated with SMTs stem from:

Accepted Answer

A)  the difficulties of transitioning from a traditional command-and-control work environment to self-managed teams. 
B)  lack of coordination within teams. 
C)  personality and behavior conflicts. 
D)  lack of training.

Question 5

Before calling a meeting, the leader should do all of the following EXCEPT:

Accepted Answer

A)  decide who should attend the meeting. 
B)  identify the activities that will take place during the meeting. 
C)  set aside at least 3-4 hours to prepare for the meeting. 
D)  clearly define the purpose and set objectives to be accomplished during the meeting.

Question 6

The rotation method is effective with talkers and arguers.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following does NOT describe a self-managed team?

Accepted Answer

A)  fixed team design 
B)  team accountability 
C)  multiskilled skills 
D)  leadership within the team

Question 8

Describe the benefits of using self-managed teams in organizations.

Accepted Answer

The answer of Describe the benefits of using self-managed teams...

Question 9

Describe top management's and the team leader's roles in fostering creativity. For each, list activities they should undertake to promote creativity.

Accepted Answer

The answer of Describe top management's and the team leader's...

Question 10

Which one of the following is (are) characteristic(s) of effective teams?

Accepted Answer

A)  A team charter developed by top management 
B)  A team charter developed by team members 
C)  Team members sharing the same goals 
D)  A high level of cohesion and independence among members 
E)  B and c

Question 11

Some of our team members receive different incentives and rewards when we complete our projects. Which of the following guidelines for improving SMT effectiveness is missing in this situation?

Accepted Answer

A)  top management support and commitment 
B)  unambiguous goals and objectives 
C)  appropriate compensation structure 
D)  appropriate task design and measurement system 
E)  appropriate scope of authority
F) adequate information system
G) strong and experienced facilitator

Question 12

The leadership style in a team tends to be very hierarchical.

Accepted Answer

A) True 
 B)False

Question 13

Describe how team member characteristics impact self-managed team effectiveness.

Accepted Answer

The answer of Describe how team member characteristics impact self-managed...

Question 14

Which of the following is NOT one of the components of team effectiveness?

Accepted Answer

A)  knowledge management 
B)  individual satisfaction 
C)  group process 
D)  task performance

Question 15

In your group, Charlie is always first or second to give his ideas. He is always elaborating on ideas. Because Charlie is so quick to respond, others sometimes make comments to him about it. According to this example, Charlie is which of the following group member problem types?

Accepted Answer

A)  silent 
B)  talker 
C)  wanderer 
D)  bored 
E)  arguer

Question 16

The self-managed team facilitator is the external leader of a self-managed team, whose job is to create optimal working conditions so team members take on responsibilities to work productively and solve complex problems on their own.

Accepted Answer

A) True 
 B)False

Question 17

Justin describes the way work gets done in his department as follows: "I get the assembled product from Jean; I paint it and send it to Tony for packaging." Justin's group is functioning as which of the following?

Accepted Answer

A)  group 
B)  team

Question 18

Describe the challenges of implementing effective self-managed teams.

Accepted Answer

The answer of Describe the challenges of implementing effective self-managed...

Question 19

All of the following are key success factors for effective cross-functional teams EXCEPT:

Accepted Answer

A)  organize at the right size. 
B)  develop consensus around a common vision or mission as well as goals that focus on organizational outcomes. 
C)  ensure effective leadership and top management support. 
D)  implement individual-based performance measures, feedback, and reward systems.

Question 20

____ is when multiple leaders take complementary leadership roles in rotation within the same SMT, according to their area of expertise or interest.

Accepted Answer

A)  Distributed leadership 
B)  Leadership expertise 
C)  Stages of development 
D)  Consultative leadership

Exam 8: Self-Managed Teams and Team Leadership

Probably the single greatest mistake made by those who call meetings is that they do not display the appropriate leadership style for the meeting.

Team quality pertains to:

The part of a meeting that covers agenda items:

Many of the drawbacks associated with SMTs stem from:

Before calling a meeting, the leader should do all of the following EXCEPT:

The rotation method is effective with talkers and arguers.

Which of the following does NOT describe a self-managed team?

Describe the benefits of using self-managed teams in organizations.

Describe top management's and the team leader's roles in fostering creativity. For each, list activities they should undertake to promote creativity.

Which one of the following is (are) characteristic(s) of effective teams?

Some of our team members receive different incentives and rewards when we complete our projects. Which of the following guidelines for improving SMT effectiveness is missing in this situation?

The leadership style in a team tends to be very hierarchical.

Describe how team member characteristics impact self-managed team effectiveness.

Which of the following is NOT one of the components of team effectiveness?

In your group, Charlie is always first or second to give his ideas. He is always elaborating on ideas. Because Charlie is so quick to respond, others sometimes make comments to him about it. According to this example, Charlie is which of the following group member problem types?

The self-managed team facilitator is the external leader of a self-managed team, whose job is to create optimal working conditions so team members take on responsibilities to work productively and solve complex problems on their own.

Justin describes the way work gets done in his department as follows: "I get the assembled product from Jean; I paint it and send it to Tony for packaging." Justin's group is functioning as which of the following?

Describe the challenges of implementing effective self-managed teams.

All of the following are key success factors for effective cross-functional teams EXCEPT:

____ is when multiple leaders take complementary leadership roles in rotation within the same SMT, according to their area of expertise or interest.