Question 1

When salespeople need to fill end-of-quarter or end-of-year sales quotas they might use ___________, which creates greater use of safety stock causing the bullwhip effect.

Accepted Answer

A)  Stockpiling 
B)  Bullwhip ordering 
C)  Order fulfillment 
D)  Order batching

Question 2

The ultimate goal in supply chain management is to create value for the services and products provided to end customers, which, in turn, will benefit the firms in the supply chain network.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is NOT one of the Eight Key Supply Chain Business Processes?

Accepted Answer

A)  Order Fulfillment 
B)  Customer Relationship Management 
C)  Returns Management 
D)  Warehouse Management

Question 4

Supply relationship management personnel routinely communicate with:

Accepted Answer

A)  Production personnel to obtain feedback on supplier and purchased item performance 
B)  Marketing personnel for customer feedback 
C)  Suppliers for new product development and performance feedback 
D)  All of the above

Question 5

Information visibility is critical for importers, shippers, and logistics providers.

Accepted Answer

A) True 
 B)False

Question 6

The development of functional silos within an organization is considered a key component to achieving successful supply chain process integration.

Accepted Answer

A) True 
 B)False

Question 7

Substance disposal and recycling are part of which supply chain business process:

Accepted Answer

A)  Customer relationship management process 
B)  Returns management 
C)  Customer service management process 
D)  Product development and commercialization process

Question 8

Influencing and increasing the capabilities of a firms own employees, as well as those of their trading partners, will help to eliminate which of the following obstacles to process integration?

Accepted Answer

A)  Risk Pooling 
B)  Lack of trust 
C)  Shortage Gaming 
D)  Lack of Knowledge

Question 9

List and describe FIVE of the eight key supply chain business processes.

Accepted Answer

The answer of List and describe FIVE of the eight...

Question 10

Having connectivity and visibility to all partners in a firm's supply chain can be accomplished through the use of:

Accepted Answer

A)  Legacy MRP systems 
B)  Score-carding systems 
C)  Cloud-based communication systems 
D)  Mobile Marketing

Question 11

Passive RFID Tags are more expensive than active RFID tags, which have been used for healthcare and military applications.

Accepted Answer

A) True 
 B)False

Question 12

According to the text, all of the following are considered key supply chain business processes EXCEPT:

Accepted Answer

A)  Manufacturing flow management process 
B)  Knowledge management process 
C)  Supplier relationship management process 
D)  Product development and commercialization

Question 13

Which of the key supply chain business processes refers to meeting customer requirements by synchronizing the firm's marketing, production and distribution plans:

Accepted Answer

A)  Customer relationship management process 
B)  Order fulfillment process 
C)  Customer demand organization process 
D)  Supply chain synchronization process

Question 14

Which of the following would be considered a Supply Chain Risk Management activity?

Accepted Answer

A)  Increasing safety stock 
B)  Diversify the supply base 
C)  Develop a formal risk management program 
D)  All of the above

Question 15

Holding on to old-fashioned company practices and purchasing habits will help to made the firm run efficient and smooth.

Accepted Answer

A) True 
 B)False

Question 16

External process integration can be an extremely challenging task because it can potentially cause a change in one or more organizational cultures.

Accepted Answer

A) True 
 B)False

Question 17

One of the key supply chain business processes is order fulfillment, which seeks to forecast demand and coordinate purchasing and distribution in an effort to balance customer demand with the firm's manufacturing capacity.

Accepted Answer

A) True 
 B)False

Question 18

The textbook lists the following activities as Supply Chain Risk Management activities:
a.Increasing safety stock and forward buying
b.Identify backup suppliers and logistics services
c.Diversify the supply base
d.Utilize a supply chain IT system
e.Develop a formal risk management program
For each also provide the downside of utilizing that particular strategy.

Accepted Answer

The answer of The textbook lists the following activities as...

Question 19

Which of the following is a vital element in developing a strong supply chain through the practice of process integration?

Accepted Answer

A)  Developing and implementing a strong information technology system that allows for fast and easy information exchanges between supply chain partners 
B)  Partner collaborations on methods to improve processes within the supply chain 
C)  Partnerships, which value information sharing and partner collaborations 
D)  All of the above

Question 20

The batching of orders is unlikely to increase the likelihood of the bullwhip effect occurring.

Accepted Answer

A) True 
 B)False

Exam 13: Supply Chain Process Integration

When salespeople need to fill end-of-quarter or end-of-year sales quotas they might use ___________, which creates greater use of safety stock causing the bullwhip effect.

The ultimate goal in supply chain management is to create value for the services and products provided to end customers, which, in turn, will benefit the firms in the supply chain network.

Which of the following is NOT one of the Eight Key Supply Chain Business Processes?

Supply relationship management personnel routinely communicate with:

Information visibility is critical for importers, shippers, and logistics providers.

The development of functional silos within an organization is considered a key component to achieving successful supply chain process integration.

Substance disposal and recycling are part of which supply chain business process:

Influencing and increasing the capabilities of a firms own employees, as well as those of their trading partners, will help to eliminate which of the following obstacles to process integration?

List and describe FIVE of the eight key supply chain business processes.

Having connectivity and visibility to all partners in a firm's supply chain can be accomplished through the use of:

Passive RFID Tags are more expensive than active RFID tags, which have been used for healthcare and military applications.

According to the text, all of the following are considered key supply chain business processes EXCEPT:

Which of the key supply chain business processes refers to meeting customer requirements by synchronizing the firm's marketing, production and distribution plans:

Which of the following would be considered a Supply Chain Risk Management activity?

Holding on to old-fashioned company practices and purchasing habits will help to made the firm run efficient and smooth.

External process integration can be an extremely challenging task because it can potentially cause a change in one or more organizational cultures.

One of the key supply chain business processes is order fulfillment, which seeks to forecast demand and coordinate purchasing and distribution in an effort to balance customer demand with the firm's manufacturing capacity.

Which of the following is a vital element in developing a strong supply chain through the practice of process integration?

The batching of orders is unlikely to increase the likelihood of the bullwhip effect occurring.