Question 1

Define the steps in the HR activity, hiring.

Accepted Answer

The answer of Define the steps in the HR activity,...

Question 2

Doreen is a marketing instructor at the branch office of a local college. When she cannot teach one of her evening classes, she hires her friend Patrick to fill in for her. In this case, Patrick is a(n)________.

Accepted Answer

A) contingent worker 
B) independent contractor 
C) consultant 
D) flextime worker

Question 3

What is the retirement age in the United States?

Accepted Answer

A) 60 years old 
B) 62 years old 
C) 65 years old 
D) whenever the employee stops participating full-time in his/her career

Question 4

The California Nurses Association was formed to negotiate the unique salary needs and working hour structures of direct-care nurses with the hospitals in which they work. The CNA is an example of a ________.

Accepted Answer

A) special interest group 
B) labor union 
C) workforce profile 
D) strikebreaker

Question 5

The managers of a roofing company start hearing their employees talk about approaching their local union representatives with concerns about working hours. Management legally can use a lockout to keep these employees from entering the premises.

Accepted Answer

A) True 
 B)False

Question 6

Arthur is the new HR manager and is investigating the various forms of compensation the company uses for its employees. What forms of compensation might be offered at Arthur's company?

Accepted Answer

The answer of Arthur is the new HR manager and...

Question 7

Quinn is seeking a promotion within her company and needs to complete her master's degree. To help facilitate this, she took a marketing class over the Internet. What kind of training is Quinn receiving? How do you know?

Accepted Answer

The answer of Quinn is seeking a promotion within her...

Question 8

Yvette was recently hired as a restaurant manager for McDonald's and must attend classes at Hamburger University. This is an example of the programmed learning approach.

Accepted Answer

A) True 
 B)False

Question 9

Carlos needs to assess the current supply of employees in his company. He consults a document detailing the ages, educational backgrounds, training, experiences, specialized skills, and current and previous office positions for each employee. In HR, this document is called the ________.

Accepted Answer

A) workforce profile 
B) workforce forecast 
C) job description 
D) development program

Question 10

Orson works with a group of employees who would like to form a union. Orson and a majority of his co-workers band together to form a group responsible for negotiating better working conditions or pay. Orson and his co-workers formed ________.

Accepted Answer

A) a strikebreakers unit 
B) a mediation unit 
C) a bargaining unit 
D) an arbitration unit

Question 11

When Firefighters Local 48 negotiates directly and only with its employers for better work conditions and terms of employment, it is called ________.

Accepted Answer

A) united mediation 
B) collaborative arbitration 
C) common striking 
D) collective bargaining

Question 12

What is collective bargaining?

Accepted Answer

The answer of What is collective bargaining?...

Question 13

Chelsea is a marketing manager and receives a lump sum payment from her company based on the company's higher-than-normal profits from last year. Chelsea's compensation is called a ________.

Accepted Answer

A) salary 
B) wage 
C) commission 
D) bonus

Question 14

An insurance company was posting a job notice about a new position within the company. The notice stated that a younger employee was desirable because they thought he/she would stay with the company for a longer period of time. This kind of behavior is considered illegal under the ________.

Accepted Answer

A) Civil Rights Act of 1964 
B) Americans with Disabilities Act 
C) Age Discrimination in Employment Act 
D) Discrimination Act of 1999

Question 15

What kinds of things happen when negotiations break down?

Accepted Answer

The answer of What kinds of things happen when negotiations...

Question 16

Benito is an HR manager who is responsible for online recruitment of new employees. Technology has created many challenges for recruiters like him. Which of the following is FALSE?

Accepted Answer

A) Benito should make his company stand out from his competitors when posting job descriptions.. 
B) Benito must stay up to date on how to use social networking techniques and Web 2.0 techniques. 
C) Benito can quickly sift through the responses to online postings to find qualified candidates. 
D) Benito must create online job postings that appeal to the most qualified candidates.

Question 17

Kyle has just accepted a job as an accountant for a large firm. He is deaf, so his employer is expected to accommodate Kyle's needs with some modified telephone equipment. These reasonable accommodations are legislated under the ________.

Accepted Answer

A) Civil Rights Act of 1964 
B) Americans with Disabilities Act 
C) Age Discrimination in Employment Act 
D) Discrimination Act of 1999

Question 18

Recently, negotiations between a local housepainters union and their employer came to an impasse. The employer felt he had a legitimate position in the negotiations and refused to allow union member painters from entering the premises. This is called a ________.

Accepted Answer

A) boycott 
B) lockout 
C) strike 
D) picket

Question 19

Labor unions originated during the U.S. Industrial Revolution.

Accepted Answer

A) True 
 B)False

Question 20

The Screen Actors Guild protects the interests of film and television performers. SAG is an example of what kind of organization? What kinds of things do they do?

Accepted Answer

The answer of The Screen Actors Guild protects the interests...

Exam 9: Human Resources and Labor Relations

Define the steps in the HR activity, hiring.

Doreen is a marketing instructor at the branch office of a local college. When she cannot teach one of her evening classes, she hires her friend Patrick to fill in for her. In this case, Patrick is a(n) ________.

What is the retirement age in the United States?

The California Nurses Association was formed to negotiate the unique salary needs and working hour structures of direct-care nurses with the hospitals in which they work. The CNA is an example of a ________.

The managers of a roofing company start hearing their employees talk about approaching their local union representatives with concerns about working hours. Management legally can use a lockout to keep these employees from entering the premises.

Arthur is the new HR manager and is investigating the various forms of compensation the company uses for its employees. What forms of compensation might be offered at Arthur's company?

Quinn is seeking a promotion within her company and needs to complete her master's degree. To help facilitate this, she took a marketing class over the Internet. What kind of training is Quinn receiving? How do you know?

Yvette was recently hired as a restaurant manager for McDonald's and must attend classes at Hamburger University. This is an example of the programmed learning approach.

Carlos needs to assess the current supply of employees in his company. He consults a document detailing the ages, educational backgrounds, training, experiences, specialized skills, and current and previous office positions for each employee. In HR, this document is called the ________.

Orson works with a group of employees who would like to form a union. Orson and a majority of his co-workers band together to form a group responsible for negotiating better working conditions or pay. Orson and his co-workers formed ________.

When Firefighters Local 48 negotiates directly and only with its employers for better work conditions and terms of employment, it is called ________.

What is collective bargaining?

Chelsea is a marketing manager and receives a lump sum payment from her company based on the company's higher-than-normal profits from last year. Chelsea's compensation is called a ________.

An insurance company was posting a job notice about a new position within the company. The notice stated that a younger employee was desirable because they thought he/she would stay with the company for a longer period of time. This kind of behavior is considered illegal under the ________.

What kinds of things happen when negotiations break down?

Benito is an HR manager who is responsible for online recruitment of new employees. Technology has created many challenges for recruiters like him. Which of the following is FALSE?

Kyle has just accepted a job as an accountant for a large firm. He is deaf, so his employer is expected to accommodate Kyle's needs with some modified telephone equipment. These reasonable accommodations are legislated under the ________.

Recently, negotiations between a local housepainters union and their employer came to an impasse. The employer felt he had a legitimate position in the negotiations and refused to allow union member painters from entering the premises. This is called a ________.

Labor unions originated during the U.S. Industrial Revolution.

The Screen Actors Guild protects the interests of film and television performers. SAG is an example of what kind of organization? What kinds of things do they do?