Question 1

Kimo, a plant superintendent, watches his production manager waste a lot of managerial resources. There are supervisors watching over employees who are experts at their jobs and enjoy doing them. These supervisors do little to help the workers, other than shouting out reminders about things the workers already know. Kimo remembers the concept behind the leader substitute model and realizes it directly applies to this situation. Explain the leader substitutes model and how Kimo can use it to advise his managers.

Accepted Answer

The answer of Kimo, a plant superintendent, watches his production...

Question 2

Mick, the divisional manager at Howard Aeronautics, has to consult with Lucas when it comes to the hiring procedures of the company because Lucas is a senior human resources manager. Lucas enjoys the privileges of ________ power.

Accepted Answer

A) reward 
B) referent 
C) legitimate 
D) coercive

Question 3

The person who inspires, motivates, and directs the activities of others so that they work toward organizational goals is known as a

Accepted Answer

A) follower. 
B) leadership substitute. 
C) coercive leader. 
D) leader.

Question 4

Skip heads an insurance company that he would like to move to a higher level of performance. Lately, his managers have been telling him that there are some issues with how policies are being marketed, mainly due to the way management has structured its procedures for creating policies. One of the managers asks Skip how they should deal with the employees in case they become aware of the problem. What should Skip tell him?

Accepted Answer

A) that this is a management problem and it does not concern the employees 
B) to inform the workers of the situation and challenge them to help solve it 
C) to acknowledge the problem exists, but withhold the details from employees 
D) that the employees should be told they are at fault and need to fix it

Question 5

Helena, the new CEO for SpiderCast, a manufacturer of netting and rope, anonymously walked through her main facility and heard some workers complaining about having to do a meaningless job. What is the best way for Helena to respond to what she heard?

Accepted Answer

A) punish the workers for not being team players 
B) put the workers into more important positions 
C) explain to the workers how their jobs are critical to the company's success 
D) ignore the comments, realizing that most workers complain as a way to relieve stress

Question 6

Which attribute of leadership helps managers effectively influence subordinates and persist when faced with obstacles or difficulties?

Accepted Answer

A) dominance 
B) honesty 
C) maturity 
D) self-confidence

Question 7

Caring Touch, an assisted-living facility, conducts friendly competitions between teams and rewards them with bagels every Friday morning. The main purpose of these games is to promote togetherness in the organization. This effort by the management of Caring Touch best describes

Accepted Answer

A) initiating structure. 
B) consideration. 
C) empowerment. 
D) task-structure.

Question 8

Integrity and honesty help managers become effective leaders by helping them

Accepted Answer

A) understand complex issues and solve problems. 
B) make good decisions and discover ways to increase efficiency and effectiveness. 
C) deal with uncertainty and make difficult decisions. 
D) behave ethically and earn their subordinates' trust and confidence.

Question 9

Explain what a "trait model" of leadership is. Name at least four traits related to effective leadership, and briefly explain how each could help a leader perform his or her job better.

Accepted Answer

The answer of Explain what a "trait model" of leadership...

Question 10

When transformational leadership occurs, subordinates trust the managers, are highly motivated, and help the organization achieve its goals.

Accepted Answer

A) True 
 B)False

Question 11

Curt lets his employees know when there is a problem so they can all work to fix it. Curt even discusses problems that are the company's fault and are typically withheld from employees. What type of manager is Curt?

Accepted Answer

A) transformational 
B) charismatic 
C) transactional 
D) relationship-oriented

Question 12

The type of power that is based on the specialized knowledge and skills of the leader is ________ power.

Accepted Answer

A) legitimate 
B) referent 
C) expert 
D) coercive

Question 13

Roland and Sheena are floor supervisors in a sporting goods store. Roland has a reputation for being impersonal and yelling at his workers for minor mistakes. Sheena has a reputation for being compassionate, listening to employee concerns, and helping employees avoid repeating mistakes by talking to them rather than punishing them. Herb explains this to a co-worker by saying "What do you expect, Roland is a man and Sheena is a woman. Everything about how men and women approach management is completely opposite." Is Herb correct? Explain.

Accepted Answer

The answer of Roland and Sheena are floor supervisors in...

Question 14

Which of the following is displayed by managers who look out for their subordinates' well-being and see to it that they enjoy their work?

Accepted Answer

A) initiating structure 
B) consideration behavior 
C) empowerment 
D) escalation of commitment

Question 15

The premise that effective leaders possess personal qualities that set them apart from ineffective leaders is based on the ________ model.

Accepted Answer

A) task-oriented 
B) path-goal 
C) contingency 
D) trait

Question 16

What type of leadership promotes trust in their leaders and the organizations?

Accepted Answer

A) transformational 
B) charismatic 
C) transactional 
D) servant

Question 17

The contingency model that focuses on how managers motivate subordinates by identifying their desired outcomes, rewarding them for high performance, and the attainment of work goals with these desired outcomes is

Accepted Answer

A) the transformational leadership theory. 
B) House's path-goal theory. 
C) the leader substitutes model. 
D) Fiedler's model.

Question 18

Choice of job assignment to a subordinate is a part of a tangible reward.

Accepted Answer

A) True 
 B)False

Question 19

The authority that a manager has based on the manager's position in the organization's hierarchy is known as expert power.

Accepted Answer

A) True 
 B)False

Question 20

A manager who is a transactional leader

Accepted Answer

A) uses reward and coercive powers. 
B) communicates vision to subordinates. 
C) intellectually stimulates subordinates. 
D) encourages subordinates to grow.

Exam 10: Leaders and Leadership

Mick, the divisional manager at Howard Aeronautics, has to consult with Lucas when it comes to the hiring procedures of the company because Lucas is a senior human resources manager. Lucas enjoys the privileges of ________ power.

The person who inspires, motivates, and directs the activities of others so that they work toward organizational goals is known as a

Helena, the new CEO for SpiderCast, a manufacturer of netting and rope, anonymously walked through her main facility and heard some workers complaining about having to do a meaningless job. What is the best way for Helena to respond to what she heard?

Which attribute of leadership helps managers effectively influence subordinates and persist when faced with obstacles or difficulties?

Caring Touch, an assisted-living facility, conducts friendly competitions between teams and rewards them with bagels every Friday morning. The main purpose of these games is to promote togetherness in the organization. This effort by the management of Caring Touch best describes

Integrity and honesty help managers become effective leaders by helping them

Explain what a "trait model" of leadership is. Name at least four traits related to effective leadership, and briefly explain how each could help a leader perform his or her job better.

When transformational leadership occurs, subordinates trust the managers, are highly motivated, and help the organization achieve its goals.

Curt lets his employees know when there is a problem so they can all work to fix it. Curt even discusses problems that are the company's fault and are typically withheld from employees. What type of manager is Curt?

The type of power that is based on the specialized knowledge and skills of the leader is ________ power.

Which of the following is displayed by managers who look out for their subordinates' well-being and see to it that they enjoy their work?

The premise that effective leaders possess personal qualities that set them apart from ineffective leaders is based on the ________ model.

What type of leadership promotes trust in their leaders and the organizations?

The contingency model that focuses on how managers motivate subordinates by identifying their desired outcomes, rewarding them for high performance, and the attainment of work goals with these desired outcomes is

Choice of job assignment to a subordinate is a part of a tangible reward.

The authority that a manager has based on the manager's position in the organization's hierarchy is known as expert power.

A manager who is a transactional leader