Question 1

There are five essential elements for managing change in a unionized environment.

Accepted Answer

A) True 
 B)False

Question 2

Which type of change refers to planned new institutional arrangements and policies in response to changes in the task-specific and general organizational environment?

Accepted Answer

A) Agent change 
B) Technological change 
C) Induced change 
D) Imposed change 
E) Structural change

Question 3

Which of the following is NOT true of evaluating the success of a change?

Accepted Answer

A) Measures can be used to compare how well the organization is performing after the change with how well it was performing before the change 
B) The success depends on whether the change is from the top down or the bottom up 
C) Measures could include profits 
D) Measures could include market share 
E) Benchmarking could be used as a measure of success

Question 4

Discuss how managers can introduce and manage change from the top-down and from the bottom-up.

Accepted Answer

The answer of Discuss how managers can introduce and manage...

Question 5

Complexity theory suggests that fixed notions such as mission statements,developing core competencies,and leadership may be suitable for firms operating in a stable environment but have little relevance to those confronting the necessities for fundamental change to remain competitive today.

Accepted Answer

A) True 
 B)False

Question 6

When the City of Toronto legislated a ban on smoking in restaurants,all organizations had to accept that change and implement strategies that targeted smokers.This is an example of induced organizational change.

Accepted Answer

A) True 
 B)False

Question 7

Which is NOT true of bottom-up change?

Accepted Answer

A) It is implemented quickly 
B) Top managers consult with lower managers about the need for change 
C) Lower level managers work with employees to plan the change 
D) It reduces uncertainty 
E) It reduces resistance to change

Question 8

Refreezing balances the driving and restraining forces to prevent the old state from arising again.

Accepted Answer

A) True 
 B)False

Question 9

All of the following are true of a social entrepreneur,except:

Accepted Answer

A) Social entrepreneurs seek to mobilize resources to solve social problems through creative solutions 
B) Muhammad Yunus,founder of the Grameen Bank,is a social entrepreneur 
C) Social entrepreneurs are motivated by the desire to help others and the environment 
D) Social entrepreneurs pursue initiatives and opportunities to address social problems and unmet needs in order to improve society and well-being 
E) Social entrepreneurs assume minimal risk projects only,but shy away from substantial risk initiatives

Question 10

Compare inert and adaptive cultures.

Accepted Answer

The answer of Compare inert and adaptive cultures....

Question 11

Which of the following is true of intrapreneurs?

Accepted Answer

A) Many intrapreneurs become dissatisfied in an organization that does not support their creativity 
B) Many intrapreneurs will eventually leave their employers 
C) Many intrapreneurs eventually start their own organizations 
D) Many intrapreneurs become entrepreneurs 
E) All of the choices are correct

Question 12

Organizational change is the movement of an organization away from its present state and toward some desired future state to increase its efficiency and effectiveness.

Accepted Answer

A) True 
 B)False

Question 13

People who take responsibility for managing change initiatives are known as change makers.

Accepted Answer

A) True 
 B)False

Question 14

In terms of Lewin's model of change,changing the status quo occurs during the __________ stage.

Accepted Answer

A) unfreezing 
B) moving 
C) refreezing 
D) driving force 
E) restraining force

Question 15

When shifts in the shared set of beliefs,expectations,values,norms,and work routines influence how members of an organization relate to one another and work together to achieve organizational goals,this is known as what type of change?

Accepted Answer

A) Structural change 
B) Technological change 
C) Strategic change 
D) Cultural change 
E) Eclectic change

Question 16

An adaptive culture is represented by all but which of the following?

Accepted Answer

A) Encourages positive attitudes 
B) Encourages positive behaviours 
C) Fosters creativity 
D) Fosters innovation 
E) Encourages resistance to change

Question 17

All of the following are true statements describing entrepreneurs,except:

Accepted Answer

A) They notice opportunities 
B) They are risk adverse 
C) The can effectively mobilize resources 
D) They can see new and improved ways to use resources 
E) They are creative

Question 18

Discuss the Complexity Theory of change.

Accepted Answer

The answer of Discuss the Complexity Theory of change....

Question 19

An organization's present strategy and structure can be powerful obstacles to change.

Accepted Answer

A) True 
 B)False

Question 20

Organizations with entrepreneurial,flexible cultures,such as high-tech companies,are much easier to change than are organizations with more rigid cultures such as those sometimes found in large bureaucratic organizations.

Accepted Answer

A) True 
 B)False

Exam 12: Managing Change

There are five essential elements for managing change in a unionized environment.

Which type of change refers to planned new institutional arrangements and policies in response to changes in the task-specific and general organizational environment?

Which of the following is NOT true of evaluating the success of a change?

Discuss how managers can introduce and manage change from the top-down and from the bottom-up.

Complexity theory suggests that fixed notions such as mission statements,developing core competencies,and leadership may be suitable for firms operating in a stable environment but have little relevance to those confronting the necessities for fundamental change to remain competitive today.

When the City of Toronto legislated a ban on smoking in restaurants,all organizations had to accept that change and implement strategies that targeted smokers.This is an example of induced organizational change.

Which is NOT true of bottom-up change?

Refreezing balances the driving and restraining forces to prevent the old state from arising again.

All of the following are true of a social entrepreneur,except:

Compare inert and adaptive cultures.

Which of the following is true of intrapreneurs?

Organizational change is the movement of an organization away from its present state and toward some desired future state to increase its efficiency and effectiveness.

People who take responsibility for managing change initiatives are known as change makers.

In terms of Lewin's model of change,changing the status quo occurs during the __________ stage.

When shifts in the shared set of beliefs,expectations,values,norms,and work routines influence how members of an organization relate to one another and work together to achieve organizational goals,this is known as what type of change?

An adaptive culture is represented by all but which of the following?

All of the following are true statements describing entrepreneurs,except:

Discuss the Complexity Theory of change.

An organization's present strategy and structure can be powerful obstacles to change.

Organizations with entrepreneurial,flexible cultures,such as high-tech companies,are much easier to change than are organizations with more rigid cultures such as those sometimes found in large bureaucratic organizations.