Question 1

Corporate social responsibility has to do with the way that organizations treat their employees.

Accepted Answer

A) True 
 B)False

Question 2

The human relations movement of the 1920s and 30s was originally concerned with the impact of fatigue, rest pauses, and lighting on productivity.Researchers began seeing the additional effects on productivity of

Accepted Answer

A) wage rates and profit sharing. 
B) ethnicity and culture. 
C) psychological and social processes. 
D) flex-work programs. 
E) product quality.

Question 3

According to the text, all viable organizations have goals.

Accepted Answer

A) True 
 B)False

Question 4

Managers have a very accurate idea about how much their peers and superiors are paid.

Accepted Answer

A) True 
 B)False

Question 5

Explain why employee recruitment and retention has become an important management concern and what it has to do with organizational behaviour.

Accepted Answer

The answer of Explain why employee recruitment and retention has...

Question 6

Max Weber is the father of scientific management.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following statements is FALSE?

Accepted Answer

A) If we can accurately predict organizational behaviour, then we can explain the reason for the behaviour. 
B) "Organizational behaviour" refers to both the behaviour and attitudes of organizational members. 
C) The field of organizational behaviour is concerned with both formal and informal groups in organizations. 
D) The field of organizational behaviour is concerned with the impact of culture on organizations. 
E) The field of organizational behaviour is concerned with determining the most effective structure for organizations.

Question 8

A survey of senior executives from all over the world found that talent was ranked as

Accepted Answer

A) the most critical challenge. 
B) the least critical challenge. 
C) the second most critical challenge. 
D) the third most critical challenge. 
E) the only critical challenge.

Question 9

Which of the following is NOT associated with psychological capital?

Accepted Answer

A) Self-esteem 
B) Self-efficacy 
C) Optimism 
D) Resilience 
E) Hope

Question 10

What is positive organizational behaviour and how can it contribute to employee health and well-being?

Accepted Answer

The answer of What is positive organizational behaviour and how...

Question 11

The contingency approach to management suggests that

Accepted Answer

A) one management style should work for all individuals. 
B) management style makes no difference. 
C) management style depends on the demands of the situation. 
D) management styles are constantly changing. 
E) the best management style depends on the size of the organization.

Question 12

Work engagement is a positive work-related state of ________.

Accepted Answer

The answer of Work engagement is a positive work-related state...

Question 13

If the employee turnover of a firm is contingent upon the unemployment rate, it could mean that turnover increases as unemployment decreases.

Accepted Answer

A) True 
 B)False

Question 14

Which statement reflects a recognition of contingencies?

Accepted Answer

A) "We pay labourers by the hour and machinists with a piece rate system." 
B) "Our aim is to have the best benefits package in the nation." 
C) "Customer Service is Job 1." 
D) "After months of study we finally decided to go with a state-of-the-art management information system." 
E) "Our company policies ensure that every employee is treated equitably."

Question 15

According to Luthans, Hodgetts, and Rosenkrantz, if success is defined in terms of moving up the ladder quickly, then successful managers were those who devoted above average effort to human resource management.

Accepted Answer

A) True 
 B)False

Question 16

Scientific Management is the process of

Accepted Answer

A) using research to develop the optimum degree of specialization and standardization of work tasks. 
B) developing a strict set of rules and regulations. 
C) developing a strict chain of command. 
D) establishing objective criteria for promotion and selection of employees. 
E) centralizing power at the top of organizations.

Question 17

Explain what evidence-based management involves and give an example.

Accepted Answer

The answer of Explain what evidence-based management involves and give...

Question 18

Who was the father of scientific management?

Accepted Answer

A) Henri Fayol 
B) Frederick Taylor 
C) Lyndall Urwick 
D) Max Weber 
E) Elton Mayo

Question 19

It has been estimated that the direct cost of absenteeism due to high work-life conflict is approximately

Accepted Answer

A) $1-3 billion per year. 
B) $3-5 billion per year. 
C) $5-7 billion per year. 
D) $7-9 billion per year. 
E) $10 billion per year.

Question 20

Prediction and explanation of organizational behaviour correspond to the managerial task of ________.

Accepted Answer

The answer of Prediction and explanation of organizational behaviour correspond...

Exam 1: Organizational Behaviour and Management

Corporate social responsibility has to do with the way that organizations treat their employees.

The human relations movement of the 1920s and 30s was originally concerned with the impact of fatigue, rest pauses, and lighting on productivity.Researchers began seeing the additional effects on productivity of

According to the text, all viable organizations have goals.

Managers have a very accurate idea about how much their peers and superiors are paid.

Explain why employee recruitment and retention has become an important management concern and what it has to do with organizational behaviour.

Max Weber is the father of scientific management.

Which of the following statements is FALSE?

A survey of senior executives from all over the world found that talent was ranked as

Which of the following is NOT associated with psychological capital?

What is positive organizational behaviour and how can it contribute to employee health and well-being?

The contingency approach to management suggests that

Work engagement is a positive work-related state of ________.

If the employee turnover of a firm is contingent upon the unemployment rate, it could mean that turnover increases as unemployment decreases.

Which statement reflects a recognition of contingencies?

According to Luthans, Hodgetts, and Rosenkrantz, if success is defined in terms of moving up the ladder quickly, then successful managers were those who devoted above average effort to human resource management.

Scientific Management is the process of

Explain what evidence-based management involves and give an example.

Who was the father of scientific management?

It has been estimated that the direct cost of absenteeism due to high work-life conflict is approximately

Prediction and explanation of organizational behaviour correspond to the managerial task of ________.