Question 1

Discuss at least three of the conditions for team effectiveness that were identified by Ruth Wageman and her colleagues in 2009.

Accepted Answer

Refer to Table 8.3 for the answer to this question.Possible answers include:
-Teams should be interdependent for some common purpose and have some stability of membership.
-The team's overall purpose should be challenging,clear,and consequential.
-Teams should be as small as possible and have clear norms that specify what behaviors are valued or are unacceptable.
-A reward system should provide positive consequences for excellent team performance.
-Technical assistance and training should be available to the team.

Question 2

Viviane lives in an ethnically diverse community.She is attending a PTA meeting concerning how to provide a complete and fair history curriculum.It is likely that

Accepted Answer

A)  the members of the PTA will judge their own work more positively than will members of PTAs in ethnically homogenous communities.
B)  the PTA will come up with more creative solutions than will PTAs in ethnically homogenous communities.
C)  misunderstandings will be less likely among her PTA members than among PTA members from ethnically homogenous communities.
D)  cliques will be less likely to form in her PTA than in PTAs from ethnically homogenous communities. B

Question 3

Karen is in a work group in which everyone is excited about the job.They are bringing high-speed Internet to low- income neighborhoods,and every single coworker she has feels the task is exciting,inspirational,and world- changing.Karen's work group has high______________cohesion.

Accepted Answer

A)  task
B)  interpersonal
C)  expressive
D)  instrumental A

Question 4

Better performance by an individual on difficult tasks in the presence of others can be encouraged the most when the individual's arousal level is______________and evaluation pressure on the individual is______________.

Accepted Answer

A)  high;high
B)  low;low
C)  high;low
D)  low;high

Question 5

Research on brainstorming suggests that it

Accepted Answer

A)  is typically an effective practice,even though people often dislike doing it.
B)  is typically an ineffective practice,even though people often enjoy doing it.
C)  works better among very large groups than among smaller groups.
D)  works better for disjunctive tasks than for conjunctive tasks.

Question 6

Creating training programs and reward systems for groups can be

Accepted Answer

A)  a valuable investment.
B)  worth a try,but their effectiveness is not yet clearly established.
C)  a total waste of time.
D)  helpful for virtual teams,but not face-to-face teams.

Question 7

Lee and others (2013)conducted a study examining the success with which people can conduct negotiations.What was their primary finding?

Accepted Answer

A)  Only those from individualist cultures could be taught to enhance their awareness of others' cultural values and viewpoints.
B)  Negotiation outcomes were much better when people received training in cross-cultural perspective-taking.
C)  Only those from collectivist cultures could be taught to enhance their awareness of others' cultural values and viewpoints.
D)  Negotiation outcomes were much poorer when people received training in cross-cultural perspective-taking.

Question 8

Deviation from group norms is generally tolerated better if a group is seen as

Accepted Answer

A)  homogeneous.
B)  heterogeneous.
C)  cohesive.
D)  formal.

Question 9

People join groups for all of the following reasons except to

Accepted Answer

A)  help gain a sense of personal and social identity.
B)  fulfill the innate need to belong.
C)  reduce super ordinate identities.
D)  facilitate survival and reproduction.

Question 10

A group is defined as

Accepted Answer

A)  a set of individuals who interact over time and have shared fate,goals,or identity.
B)  a set of rigid boundaries and norms.
C)  people engaged in a common activity with or without direct interaction.
D)  a social category.

Question 11

The tendency for groups to become more extreme in their positions following discussion is called

Accepted Answer

A)  group polarization.
B)  social loafing.
C)  a social dilemma.
D)  social facilitation.

Question 12

The tendency for the presence of other people to increase performance on easy tasks and impair performance on difficult tasks is known as

Accepted Answer

A)  social loafing.
B)  social facilitation.
C)  group polarization.
D)  groupthink.

Question 13

A shared system for remembering information that allows multiple people to demonstrate more efficient memory than they could do alone is called

Accepted Answer

A)  semantic memory.
B)  trans active memory.
C)  process loss.
D)  facilitative memory.

Question 14

Biased sampling is an example of

Accepted Answer

A)  process loss.
B)  process gain.
C)  the risky shift.
D)  deindividuation.

Question 15

Electronic brainstorming may be more effective than face-to-face group brainstorming because it

Accepted Answer

A)  enhances production blocking.
B)  inhibits free riding.
C)  promotes performance matching.
D)  increases personal accountability.

Question 16

In many anonymous online communities,______________accountability is______________and attention cues are______________.

Accepted Answer

A)  low;low
B)  low;high
C)  high;low
D)  high;high

Question 17

Hendricks owns a small aerospace company and wants to make sure that she recognizes the signs of groupthink if it crops up in her group meetings.She should be especially concerned that groupthink may be occurring if the group exhibits

Accepted Answer

A)  coalition formation.
B)  social loafing.
C)  divergent thinking.
D)  close-mindedness.

Question 18

Computerized group support systems help to minimize the potential for groupthink by

Accepted Answer

A)  providing more power to the leader of the group.
B)  allowing group members to raise concerns anonymously.
C)  focusing the attention of group members on their relationships with one another.
D)  increasing the cohesiveness of the group.

Question 19

A person from an individualist culture would likely prefer to

Accepted Answer

A)  make concessions toward the end of the negotiation.
B)  make concessions toward the beginning of the negotiation.
C)  make concessions in the middle of the negotiation.
D)  never make concessions at all.

Question 20

Define groupthink,and identify factors that contribute to the phenomenon as well as strategies for preventing it.

Accepted Answer

The answer of Define groupthink,and identify factors that contribute to...

Exam 8: Group Processes