When Peridot, a Department Store, Centralized All Its Buying Activities

When Peridot, a department store, centralized all its buying activities, the store and department managers were able to spend more time working with sales associates and talking with customers. As a result, the company was able to better understand the expectations of the customers. Which of the following gaps was reduced as a result of the centralization process?

A) Knowledge gap
B) Communication gap
C) Delivery gap
D) Standards gap
E) Research gap

Correct Answer:

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Access For Free