Question 1

Which one of the following is the correct sequence of the stages of groupthink?

Accepted Answer

A)  antecedents,concurrence seeking,symptoms of groupthink,decision-making defects,poor decision outcomes
B)  concurrence seeking,antecedents,symptoms of groupthink,decision-making defects,poor decision outcomes
C)  antecedents,symptoms of groupthink,decision-making defects,concurrence seeking,poor decision outcomes
D)  symptoms of groupthink,antecedents,concurrence seeking,decision-making defects,poor decision outcomes
E)  concurrence seeking,symptoms of groupthink,antecedents,decision-making defects,poor decision outcomes A

Question 2

List the six task-related steps that help managers build effective work teams.

Accepted Answer

Task-related steps that help managers build effective work teams include:
1.Developing clear objectives,directions,and project plans for the team
2.Providing proper technical direction and leadership for the team
3.Establishing autonomy for the team and challenging work within the team
4.Appointing experienced and qualified team personnel
5.Encouraging team involvement
6.Building visibility within the organization for the team's work.

Question 3

When team members spend more time arguing about schedules and leadership than actually working on their team-based project,the team is most likely caught in the ________ stage of team development.

Accepted Answer

A)  forming
B)  norming
C)  performing
D)  storming
E)  adjourning D

Question 4

Which one of the following is least accurate regarding groups?

Accepted Answer

A)  They are found in all organizations.
B)  An understanding of groups can help managers raise the probability that the groups will cause desirable consequences for the organization.
C)  Groups inevitably form in all facets of organizational existence.
D)  Groups invariably cause desirable consequences within the organization.
E)  Groups are characterized by a size small enough to permit each member to communicate with all other members on a face-to-face basis.

Question 5

One of the benefits of utilizing committees is that ________.

Accepted Answer

A)  the decision-making process is much quicker than individual decision making
B)  there is no limit on the size of the committee
C)  a committee does need a leader or a secretary
D)  committees improve the quality of decision making
E)  decision makers don't have to represent the group they come from

Question 6

Which one of the following statements about task groups is true?

Accepted Answer

A)  They typically handle routine organizational activities.
B)  They are a formal group outlined in the chain of command on an organizational chart.
C)  They are usually made up of members on the same organizational level.
D)  They cannot consist of people from different levels in the organizational hierarchy.
E)  An interest group is a task group often established in organizations.

Question 7

Peter Parker,the HR vice-president of a well-known IT firm,called his team members for a meeting to discuss the measures to be taken by the company to fight recession.Peter suggested downsizing the workforce and also cutting salaries and benefits of the rest of the employees.Peter's team reached a consensus without critically testing,analyzing,and evaluating his ideas.This is an example of ________.

Accepted Answer

A)  groupthink
B)  double think
C)  cognitive dissonance
D)  group polarization
E)  collective intelligence

Question 8

At which stage of the formal group development process do members become more involved in group activities and cooperate,rather than compete,with one another?

Accepted Answer

A)  decision making
B)  communication
C)  acceptance
D)  groupthink
E)  group solidarity

Question 9

Formal groups that handle routine activities and are outlined on an organization chart are called ________.

Accepted Answer

A)  task groups
B)  committees
C)  transitory groups
D)  work teams
E)  command groups

Question 10

The ________ stage of team development is usually characterized by uncertainty and stress,because the team is new.

Accepted Answer

A)  performing
B)  adjourning
C)  storming
D)  norming
E)  forming

Question 11

The larger the organization,the greater the probability that it will use committees on a regular basis.

Accepted Answer

A) True 
 B)False

Question 12

Which one of the following is an example of a command group?

Accepted Answer

A)  a group of employees focused on providing excellent customers service
B)  a group meeting to consider the feasibility of a new product
C)  a department head with managers reporting to him
D)  students coming together to form a study group for a specific class
E)  a group of employees forming an exercise group

Question 13

According to ________,the feedback on the functioning of the informal group can give managers ideas about how to modify the formal group so as to increase the probability that informal group members will achieve the satisfaction and growth they desire.

Accepted Answer

A)  Bernard Bass
B)  the sociometric framework
C)  Maslow's hierarchy
D)  Homans model
E)  the group communication framework

Question 14

Which one of the following is a characteristic of a group as used in management-related discussions?

Accepted Answer

A)  A group is simply a gathering of people.
B)  Groups always work toward the accomplishment of an organizational goal.
C)  A group must consist of 5 or more people.
D)  Groups are characterized by occasional communication among members over time.
E)  A group consists of members who are psychologically aware of one another.

Question 15

Explain why managers are encouraged to use committees.

Accepted Answer

The answer of Explain why managers are encouraged to use...

Question 16

The ________ stage of team development normally occurs only in teams established for some special purpose to be accomplished in a limited time period.

Accepted Answer

A)  adjourning
B)  performing
C)  norming
D)  storming
E)  forming

Question 17

The most important step managers need to take in managing work groups is to determine what informal groups exist in the organization,and who their members are.

Accepted Answer

A) True 
 B)False

Question 18

A natural result of group solidarity is ________.

Accepted Answer

A)  social loafing
B)  exclusion
C)  group control
D)  groupthink
E)  group conflict

Question 19

Discuss the significant differences that exist between a group and a team.

Accepted Answer

The answer of Discuss the significant differences that exist between...

Question 20

A work team composed of people from different functional areas of the organization who are all focused on a specified objective is known as a ________.

Accepted Answer

A)  task group
B)  cross-functional team
C)  command group
D)  special-purpose group
E)  self-directed team

Exam 17: Groups and Teams

Which one of the following is the correct sequence of the stages of groupthink?

List the six task-related steps that help managers build effective work teams.

When team members spend more time arguing about schedules and leadership than actually working on their team-based project,the team is most likely caught in the ________ stage of team development.

Which one of the following is least accurate regarding groups?

One of the benefits of utilizing committees is that ________.

Which one of the following statements about task groups is true?

At which stage of the formal group development process do members become more involved in group activities and cooperate,rather than compete,with one another?

Formal groups that handle routine activities and are outlined on an organization chart are called ________.

The ________ stage of team development is usually characterized by uncertainty and stress,because the team is new.

The larger the organization,the greater the probability that it will use committees on a regular basis.

Which one of the following is an example of a command group?

According to ________,the feedback on the functioning of the informal group can give managers ideas about how to modify the formal group so as to increase the probability that informal group members will achieve the satisfaction and growth they desire.

Which one of the following is a characteristic of a group as used in management-related discussions?

Explain why managers are encouraged to use committees.

The ________ stage of team development normally occurs only in teams established for some special purpose to be accomplished in a limited time period.

The most important step managers need to take in managing work groups is to determine what informal groups exist in the organization,and who their members are.

A natural result of group solidarity is ________.

Discuss the significant differences that exist between a group and a team.

A work team composed of people from different functional areas of the organization who are all focused on a specified objective is known as a ________.