Question 1

Researchers have found that the face and eyes are capable of five basic expressions.

Accepted Answer

A) True 
 B)False

Question 2

Gestures can be intentional or unintentional.

Accepted Answer

A) True 
 B)False

Question 3

Facial expressions are

Accepted Answer

A) the easiest nonverbal messages to decode accurately. 
B) often difficult to understand because of their rapid rate of change. 
C) rarely genuine and therefore impossible to decode. 
D) limited; relatively few emotions are shown in the face. 
E) usually more sincere if they last more than 10 seconds.

Question 4

According to your text's definition of nonverbal communication, it follows that the way a person styles his/her hair is a nonverbal message.

Accepted Answer

A) True 
 B)False

Question 5

The far range of social distance is usually the distance used when salespeople and customers talk.

Accepted Answer

A) True 
 B)False

Question 6

Both emblems and illustrators can stand on their own, substituting for spoken messages.

Accepted Answer

A) True 
 B)False

Question 7

By making another person wait, you could be sending messages about status, whether you intend to or not.

Accepted Answer

A) True 
 B)False

Question 8

Studies of nonverbal communication across cultures reveal that

Accepted Answer

A) smiles and laughter are a universal signal of positive emotions. 
B) sour expressions convey displeasure in some cultures and pleasure in others. 
C) a direct gaze is considered appropriate in most cultures. 
D) classes usually start and end on time in most cultures. 
E) all of the above are true.

Question 9

If you get within one foot of someone else in U.S.culture, you've invaded their intimate zone, according to researcher Edward T.Hall.

Accepted Answer

A) True 
 B)False

Question 10

Gina looked annoyed when she walked into the classroom and saw Megan sitting in the chair she usually sits in.The nonverbal communication Gina is demonstrating is

Accepted Answer

A) kinesics. 
B) personal space. 
C) territoriality. 
D) chronemics. 
E) regulation.

Question 11

All of the following statements are true about nonverbal gender differences except which one?

Accepted Answer

A) Women use more facial expressions. 
B) Women stand closer to others. 
C) Women are more vocally expressive. 
D) Women are more likely to lean forward in conversations. 
E) Women use more head, hand, and arm gestures.

Question 12

Scientists use the term paralanguage to describe nonverbal messages conveyed by the voice.

Accepted Answer

A) True 
 B)False

Question 13

The old adage "You never get a second chance to make a first impression" does not really apply to job interviews.

Accepted Answer

A) True 
 B)False

Question 14

Smiles and laughter are signs of positive emotions in all cultures.

Accepted Answer

A) True 
 B)False

Question 15

Those with good nonverbal communication skills benefit in a number of areas, including career success and popularity.

Accepted Answer

A) True 
 B)False

Question 16

According to research cited in your text, touch and health are not related.

Accepted Answer

A) True 
 B)False

Question 17

INSTRUCTIONS for questions 118-124: Match each nonverbal function with the description below it best describes.You will use some letters more than once.
-Isabela rolled her eyes while her mother complained about her messy room.

Accepted Answer

A) substituting 
B) contradicting 
C) regulating 
D) accenting 
E) repeating

Question 18

Research reveals that use of manipulators is often a sign of

Accepted Answer

A) discomfort. 
B) power. 
C) shyness. 
D) dogmatism. 
E) inferiority.

Question 19

According to research, which of the following statements is true about touch?

Accepted Answer

A) A food server's fleeting touch on a customer's shoulder might get her a bigger tip. 
B) A patient is more likely to take his medicine if his doctor accompanies the prescription with a slight touch. 
C) A student is twice as likely to participate in class if she has received a supportive touch on the back or arm from her teacher. 
D) Culturally appropriate touch can enhance your success. 
E) All of the above statement are true.

Question 20

According to the text, you cannot avoid communicating.

Accepted Answer

A) True 
 B)False

Exam 6: Nonverbal Communication

Researchers have found that the face and eyes are capable of five basic expressions.

Gestures can be intentional or unintentional.

Facial expressions are

According to your text's definition of nonverbal communication, it follows that the way a person styles his/her hair is a nonverbal message.

The far range of social distance is usually the distance used when salespeople and customers talk.

Both emblems and illustrators can stand on their own, substituting for spoken messages.

By making another person wait, you could be sending messages about status, whether you intend to or not.

Studies of nonverbal communication across cultures reveal that

If you get within one foot of someone else in U.S.culture, you've invaded their intimate zone, according to researcher Edward T.Hall.

Gina looked annoyed when she walked into the classroom and saw Megan sitting in the chair she usually sits in.The nonverbal communication Gina is demonstrating is

All of the following statements are true about nonverbal gender differences except which one?

Scientists use the term paralanguage to describe nonverbal messages conveyed by the voice.

The old adage "You never get a second chance to make a first impression" does not really apply to job interviews.

Smiles and laughter are signs of positive emotions in all cultures.

Those with good nonverbal communication skills benefit in a number of areas, including career success and popularity.

According to research cited in your text, touch and health are not related.

INSTRUCTIONS for questions 118-124: Match each nonverbal function with the description below it best describes.You will use some letters more than once. -Isabela rolled her eyes while her mother complained about her messy room.

Research reveals that use of manipulators is often a sign of

According to research, which of the following statements is true about touch?

According to the text, you cannot avoid communicating.