The ICU Staff Has Been Dealing with Several Distractions Over

The ICU staff has been dealing with several distractions over the last week. There was a scheduling error caused by a change in the staffing matrix and miscommunication between management and administration. The staff is also caring for a client whose family has been verbally abusive and threatening. The manager notes an increase in absenteeism with the staff during the past two days. To which of these distractions is the absenteeism most likely related?

A) The staffing dilemma caused by the scheduler
B) The change in the staffing matrix
C) The decline in staff morale due to a hostile environment
D) The miscommunication between management and nursing administration

Correct Answer:

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