Question 1

A job description is

Accepted Answer

A)  a group of related activities and duties of a job.
B)  a set of different duties and responsibilities performed by one employee.
C)  a statement of the knowledge, skills, and abilities required to perform a job.
D)  a statement of the tasks, duties, and responsibilities of a job. D

Question 2

Discuss the different forms of employee teams.

Accepted Answer

Cross-functional team: A group staffed with a mix of employees from an organization's marketing, production, and engineering departments, for example, that is formed to accomplish a specific objective.
Project team: A group formed specifically to design a new product or service. Members are assigned by their managers on the basis of their ability to contribute to the team's success. The group normally disbands after the task is completed.
Self-directed team: A group of highly trained individuals performing a set of interdependent job tasks within a natural work unit. The team members rely on consensus type decision-making to perform their work duties, solve problems, or deal with internal or external customers.
Task force team: This group is formed by management to immediately resolve a major problem.
Process-improvement team: A group made up of experienced people from different departments or functions. The group is charged with improving quality, decreasing waste, or enhancing the productivity of processes that affect all departments or functions. The members are normally appointed by management.
Virtual team: A team that utilizes telecommunications technology to link team members who are geographically dispersed-often worldwide across cultures and across time zones.

Question 3

A job specification is

Accepted Answer

A)  a group of related activities and duties.
B)  a set of different duties and responsibilities performed by one employee.
C)  a statement of the knowledge, skills, and abilities required of a person to perform a job.
D)  a statement of the tasks, duties, and responsibilities of a job to be performed. C

Question 4

Jakob is analyzing the elements in a work cycle that make up a particular job activity. He wants to determine the time required to complete each element and then see if any can be modified in a way that will reduce the time needed to complete the full work cycle for that activity. Jakob is involved in

Accepted Answer

A)  job analysis.
B)  industrial engineering.
C)  human engineering.
D)  job design.

Question 5

Discuss the three psychological states that lead to intrinsically motivated employees and the job characteristics that produce them.

Accepted Answer

The answer of Discuss the three psychological states that lead...

Question 6

Randy was asked to create a list of tasks and their descriptions that could be used as a basis to identify components of a job specific to his organization. He should complete a critical incident analysis to complete these tasks.

Accepted Answer

A) True 
 B)False

Question 7

__________ is the process of studying and designing equipment and systems that are easy and efficient for people to use and that ensure their physical well-being.

Accepted Answer

A)  Dejobbing
B)  Industrial engineering
C)  Ergonomics
D)  Autonomy

Question 8

UniTel has created a job design task force and assigned it to study the work cycles within various functional areas to determine how to reduce the time needed to complete the cycle. This task force is taking an industrial engineering approach to job design.

Accepted Answer

A) True 
 B)False

Question 9

Job specifications usually cover two areas: (1) the skill required to perform the job, and (2) the level of autonomy inherent in the position.

Accepted Answer

A) True 
 B)False

Question 10

A job analysis method by which behaviors that can lead to success and to failure on the job are identified is known as

Accepted Answer

A)  functional job analysis.
B)  the critical incident method.
C)  task inventory analysis.
D)  the position analysis questionnaire system.

Question 11

Based upon the work of Hackman and Oldham, which of the following is NOT one of the five core job dimensions related to psychological states?

Accepted Answer

A)  Skill variety
B)  Task identity
C)  Task significance
D)  Task isolation

Question 12

A review of certain positions at TRG Corp. revealed that those positions have a substantial impact on the work of others. According to the job characteristics model, these positions contain a high level of task identity.

Accepted Answer

A) True 
 B)False

Question 13

Job sharing is effective with employees who desire to phase into retirement.

Accepted Answer

A) True 
 B)False

Question 14

Adding more meaningful tasks to an employee's job in an effort to make it more rewarding is an example of job enrichment.

Accepted Answer

A) True 
 B)False

Question 15

A job analysis approach that utilizes an inventory of the various types of work activities that can constitute any job is known as

Accepted Answer

A)  functional job analysis.
B)  the critical incident method.
C)  task inventory analysis.
D)  the position analysis questionnaire system.

Question 16

The job characteristics model suggests that a motivated, satisfied, and productive employee is one who (1) experiences meaningful work; (2) experiences responsibility for work outcomes; and (3) has knowledge of the results of his or her work activities.

Accepted Answer

A) True 
 B)False

Question 17

An organization-specific list of tasks and their descriptions used as a basis to identify components of a job is known as

Accepted Answer

A)  functional job analysis.
B)  the critical incident method.
C)  task inventory analysis.
D)  competency-based analysis.

Question 18

O*Net Online, maintained by the Department of Labor, contains standardized and comprehensive job descriptions.

Accepted Answer

A) True 
 B)False

Question 19

According to the job characteristics model, task identity requires performing a job from beginning to end.

Accepted Answer

A) True 
 B)False

Question 20

The goal of job __________ is to make the job intrinsically motivating so that employees take pride in their work and want to do it well.

Accepted Answer

A)  enlargement
B)  augmentation
C)  enrichment
D)  rotation

Exam 4: Job Analysis and Job Design

A job description is

Discuss the different forms of employee teams.

A job specification is

Discuss the three psychological states that lead to intrinsically motivated employees and the job characteristics that produce them.

Randy was asked to create a list of tasks and their descriptions that could be used as a basis to identify components of a job specific to his organization. He should complete a critical incident analysis to complete these tasks.

__________ is the process of studying and designing equipment and systems that are easy and efficient for people to use and that ensure their physical well-being.

UniTel has created a job design task force and assigned it to study the work cycles within various functional areas to determine how to reduce the time needed to complete the cycle. This task force is taking an industrial engineering approach to job design.

Job specifications usually cover two areas: (1) the skill required to perform the job, and (2) the level of autonomy inherent in the position.

A job analysis method by which behaviors that can lead to success and to failure on the job are identified is known as

Based upon the work of Hackman and Oldham, which of the following is NOT one of the five core job dimensions related to psychological states?

A review of certain positions at TRG Corp. revealed that those positions have a substantial impact on the work of others. According to the job characteristics model, these positions contain a high level of task identity.

Job sharing is effective with employees who desire to phase into retirement.

Adding more meaningful tasks to an employee's job in an effort to make it more rewarding is an example of job enrichment.

A job analysis approach that utilizes an inventory of the various types of work activities that can constitute any job is known as

The job characteristics model suggests that a motivated, satisfied, and productive employee is one who (1) experiences meaningful work; (2) experiences responsibility for work outcomes; and (3) has knowledge of the results of his or her work activities.

An organization-specific list of tasks and their descriptions used as a basis to identify components of a job is known as

O*Net Online, maintained by the Department of Labor, contains standardized and comprehensive job descriptions.

According to the job characteristics model, task identity requires performing a job from beginning to end.

The goal of job __________ is to make the job intrinsically motivating so that employees take pride in their work and want to do it well.