Question 1

It is a good idea to conduct a performance appraisal for new employees within the first 3 to 6 months of their hire.

Accepted Answer

A) True 
 B)False

Question 2

The most serious drawback to using seniority as a major criterion for promotion is:

Accepted Answer

A)  It discourages young employees. 
B)  It encourages young employees to stay with the company. 
C)  It restricts the number of people to be considered for the position. 
D)  None of the above.

Question 3

Skill-based pay rewards are based on improvements in performance.

Accepted Answer

A) True 
 B)False

Question 4

In order to ensure the necessary work is completed, the supervisor should do all of the following EXCEPT:

Accepted Answer

A)  Monitor performance regularly. 
B)  Provide support, guidance, and direction. 
C)  Do the work personally. 
D)  Provide feedback and controls.

Question 5

Within an organization, describe the various methods that can be used to determine which employees should be promoted.

Accepted Answer

The answer of Within an organization, describe the various methods...

Question 6

As a new employee, Joanna has been with Codi, Inc. for only three months. Ramon, her supervisor, has informed Joanna that she will receive her first performance appraisal when she has been with the organization for a full year. What problems are associated with Ramon's approach?

Accepted Answer

The answer of As a new employee, Joanna has been...

Question 7

Bringing a new employee into a department may be desirable because the person brings different ideas and fresh perspectives.

Accepted Answer

A) True 
 B)False

Question 8

A 360-degree evaluation is an evaluation that is based on information collected from all around the employee--from customers, vendors, supervisors, peers, and subordinates, for example.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is true about performance appraisals?

Accepted Answer

A)  They are always associated with promotions. 
B)  They inform employees about how they are doing in terms of performing their jobs. 
C)  The should be conducted once a month. 
D)  They are never used for employees who have been on the job for less than six months.

Question 10

When it comes to improving employee performance, there is no substitute for daily feedback.

Accepted Answer

A) True 
 B)False

Question 11

Formal appraisals usually become part of an employee's permanent employment record.

Accepted Answer

A) True 
 B)False

Question 12

Effective supervisors recognize that ongoing employee skill development is critical to the organization's success.

Accepted Answer

A) True 
 B)False

Question 13

In order to perform adequately, employees must know what is expected of them.

Accepted Answer

A) True 
 B)False

Question 14

Most organizations require supervisors to evaluate their employees' performance formally.

Accepted Answer

A) True 
 B)False

Question 15

Unless forced to consider seniority by a union contract, most supervisors these days base promotions strictly on ability.

Accepted Answer

A) True 
 B)False

Question 16

Which employees benefit the most from coaching?

Accepted Answer

A)  Substandard performers. 
B)  Average performers. 
C)  Superstars. 
D)  All of the above benefit equally.

Exam 10: Performance Management: Appraising, Coaching, Promoting, and Compensating

It is a good idea to conduct a performance appraisal for new employees within the first 3 to 6 months of their hire.

The most serious drawback to using seniority as a major criterion for promotion is:

Skill-based pay rewards are based on improvements in performance.

In order to ensure the necessary work is completed, the supervisor should do all of the following EXCEPT:

Within an organization, describe the various methods that can be used to determine which employees should be promoted.

As a new employee, Joanna has been with Codi, Inc. for only three months. Ramon, her supervisor, has informed Joanna that she will receive her first performance appraisal when she has been with the organization for a full year. What problems are associated with Ramon's approach?

Bringing a new employee into a department may be desirable because the person brings different ideas and fresh perspectives.

A 360-degree evaluation is an evaluation that is based on information collected from all around the employee--from customers, vendors, supervisors, peers, and subordinates, for example.

Which of the following is true about performance appraisals?

When it comes to improving employee performance, there is no substitute for daily feedback.

Formal appraisals usually become part of an employee's permanent employment record.

Effective supervisors recognize that ongoing employee skill development is critical to the organization's success.

In order to perform adequately, employees must know what is expected of them.

Most organizations require supervisors to evaluate their employees' performance formally.

Unless forced to consider seniority by a union contract, most supervisors these days base promotions strictly on ability.

Which employees benefit the most from coaching?