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  3. Study Set
    The Interpersonal Communication Book
  4. Exam
    Exam 11: Interpersonal Conflict and Conflict Management
  5. Question
    When Performing Conflict Management, an Important First Step to _______
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When Performing Conflict Management, an Important First Step to _______

Question 1

Question 1

Multiple Choice

When performing conflict management, an important first step to _______.


A) define the conflict
B) set the stage
C) empathize
D) focus on the present

Correct Answer:

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