Question 1

When automobile makers started producing more environmentally sound cars to minimize the dire consequences of emissions on our planet and its inhabitants, they were engaged in ________.

Accepted Answer

A)  efficiency 
B)  health and fitness 
C)  green marketing 
D)  youthfulness 
E)  achievement

Question 2

Culture can exist and sometimes reveal itself at different perceived or subjective levels. The ________ level refers to shared core values, customs, personalities, and predispositional factors that tend to capture the essence of the character of the citizens of a particular country.

Accepted Answer

A)  supernational 
B)  supranational 
C)  subnational 
D)  national 
E)  group

Question 3

Differentiate between terminal values and instrumental values. In your response, identify the subsets within each type of value.

Accepted Answer

The answer of Differentiate between terminal values and instrumental values....

Question 4

$\text{DOG TREAT MINI CASE:}$ Observing consumers at veterinary clinics, pet superstores, and grocery stores, Happy Dog determined that consumers were more likely to buy expensive dog treats at their veterinarians' offices than at grocery stores or pet superstores. Happy Dog researchers also observed that consumers spent less time looking at the pet treats before purchasing them when the treats were purchased at the veterinarian's office because they assumed that anything on offer at a veterinarian's office must be good for their pets. As a result of this research, Happy Dog Beef Treats are sold only at the offices of veterinarians and dog groomers and are more expensive than the average dog treat that pet owners might purchase at the supermarket. Happy Dog recently modified its treat recipe to come out with NEW, JUICIER Beef Treats for pet owners to use to reward their dogs. Advertisements promoting the new recipe show a young boy teaching his dog a series of tricks by rewarding her consistently with Happy Dog Beef Treats. At the end of the commercial, the boy cues his dog for the tricks in front of his parents, she performs, and his parents clap proudly.
-In the DOG TREAT MINI CASE, Happy Dog's advertisement shows its Beef Treats as a means of fulfilling which of the following core American values?

Accepted Answer

A)  humanitarianism 
B)  individualism 
C)  achievement 
D)  freedom 
E)  efficiency

Question 5

Cards, presents, cakes, and candles are ________ for birthday rituals.

Accepted Answer

A)  artifacts 
B)  values 
C)  beliefs 
D)  symbols 
E)  cultures

Question 6

Within cultural values, being ambitious, intellectual, and responsible are examples of ________.

Accepted Answer

A)  personal aspects of terminal values 
B)  interpersonal aspects of terminal values 
C)  competence aspects of instrumental values 
D)  moral aspects of instrumental values 
E)  moral aspects of terminal values

Question 7

Gordon's surveys of personal and interpersonal values included personal values and interpersonal values. Which of the following is an example of an interpersonal value?

Accepted Answer

A)  achievement 
B)  goal orientation 
C)  variety 
D)  recognition 
E)  routines

Question 8

Jake learned what brands of food to buy at the grocery store by going grocery shopping with his mother as a child, watching her, and imitating her. This constitutes ________.

Accepted Answer

A)  formal learning 
B)  media learning 
C)  informal learning 
D)  televised learning 
E)  technical learning

Question 9

Kim is actively saving money so that she can afford a down payment on the purchase of a house because she thinks that home ownership is the key to creating wealth. This personal conviction in the value of home ownership is one of Kim's ________.

Accepted Answer

A)  beliefs 
B)  rituals 
C)  cultures 
D)  norms 
E)  customs

Question 10

Hype Mobile Phones wants to learn how consumers decide which mobile phones to purchase, so it places researchers in mobile phone stores and has them pose as salespeople. In this example, researchers are ________.

Accepted Answer

A)  third-party observers 
B)  actors 
C)  participant-observers 
D)  active researchers 
E)  imitators

Question 11

Within cultural values, a comfortable exciting life, happiness, and inner harmony are examples of ________.

Accepted Answer

A)  personal aspects of terminal values 
B)  interpersonal aspects of terminal values 
C)  competence aspects of instrumental values 
D)  moral aspects of instrumental values 
E)  moral aspects of terminal values

Question 12

Every day when John leaves for work, he walks around the car to check the tires, pats the hood, then gets in the car and starts the ignition. This constitutes a ritual.

Accepted Answer

A) True 
 B)False

Question 13

The preference of lower classes for goods with an external point of identification constitutes a cultural difference on the ________ level.

Accepted Answer

A)  supranational 
B)  national 
C)  individual 
D)  reference 
E)  group

Question 14

What is the difference between enculturation and acculturation? Which is most important to marketers and why?

Accepted Answer

The answer of What is the difference between enculturation and...

Question 15

Insights on what is suitable to wear for a specific occasion, and other dress codes, are something we learn through ________.

Accepted Answer

A)  travel 
B)  culture 
C)  values 
D)  technical learning 
E)  consumer behavior

Question 16

$\text{SOUP MINI CASE:}$ White Mountain Soups sells ready-to-eat soups packaged and sold in microwave-ready, single-serving plastic containers that can be used as bowls and then recycled. White Mountain makes a variety of soups, including New England clam chowder, vegetarian minestrone, and beef and tomato soups. Its advertising emphasizes the use of wholesome ingredients produced by independent farmers, and suggests that White Mountain soup can be a quick and easy lunch, or a wholesome mid-afternoon snack alternative to a bag of potato chips or a candy bar.
-In the SOUP MINI CASE, White Mountain draws attention to its patronage of independent local farmers in order to appeal to which of the following American core values?

Accepted Answer

A)  humanitarianism 
B)  fitness and health 
C)  individualism 
D)  freedom 
E)  activity

Question 17

According to the Rokeach typology of cultural orientation, communications aimed at individuals who have a personal terminal value focus and competence instrumental values should emphasize ________.

Accepted Answer

A)  conformity, caring for others, and social consciousness 
B)  concern for societal issues and intense conviction to advance such causes 
C)  one's sense of accomplishment, self-respect, and striving for a comfortable life and independence 
D)  helping others and the role of one's skills in doing so 
E)  moral inequity and its role in society

Question 18

________ consist of the very large number of mental or verbal statements that reflect a person's particular knowledge and assessment of something.

Accepted Answer

A)  Beliefs 
B)  Rituals 
C)  Cultures 
D)  Values 
E)  Customs

Question 19

$\text{DOG TREAT MINI CASE:}$ Observing consumers at veterinary clinics, pet superstores, and grocery stores, Happy Dog determined that consumers were more likely to buy expensive dog treats at their veterinarians' offices than at grocery stores or pet superstores. Happy Dog researchers also observed that consumers spent less time looking at the pet treats before purchasing them when the treats were purchased at the veterinarian's office because they assumed that anything on offer at a veterinarian's office must be good for their pets. As a result of this research, Happy Dog Beef Treats are sold only at the offices of veterinarians and dog groomers and are more expensive than the average dog treat that pet owners might purchase at the supermarket. Happy Dog recently modified its treat recipe to come out with NEW, JUICIER Beef Treats for pet owners to use to reward their dogs. Advertisements promoting the new recipe show a young boy teaching his dog a series of tricks by rewarding her consistently with Happy Dog Beef Treats. At the end of the commercial, the boy cues his dog for the tricks in front of his parents, she performs, and his parents clap proudly.
-In the DOG TREAT MINI CASE, Happy Dog's development of NEW, JUICIER Beef Treats appeal to which of the following core American values?

Accepted Answer

A)  activity 
B)  progress 
C)  humanitarianism 
D)  materialism 
E)  freedom

Question 20

$\text{WEDDING MINI CASE:}$ Susan is planning her wedding. Susan knows what music is appropriate for her ceremony because she has been to a number of weddings before. She has questions, though, about the appropriate wording of her invitations, so she reviews the helpful information provided by professional wedding planners on specialist wedding sites to familiarize herself with customary wording and style rules. In choosing a wedding dress, Susan has decided to have a dress designer make a custom wedding dress for her.
-In the WEDDING MINI CASE, Susan learned what music is appropriate for a wedding ceremony through ________.

Accepted Answer

A)  formal learning 
B)  technical learning 
C)  enculturation 
D)  informal learning 
E)  acculturation

Exam 11: Culture's Influence on Consumer Behavior