Question 1

Stakeholders include all of the following people EXCEPT:

Accepted Answer

A)   those who work on the project
B)   those who provide people or resources for the project
C)   those whose routines may be disrupted by the project
D)   those who will not be impacted by the project D

Question 2

Describe the essential contents of a project communication plan and the approach a project manager should employ to develop one.

Accepted Answer

A project communication plan is a crucial document that outlines how communication will be managed within a project. It includes essential information such as the stakeholders involved, the communication objectives, the channels and methods of communication, and the frequency and timing of communication.

To develop a project communication plan, a project manager should first identify the key stakeholders and their communication needs. This may involve conducting stakeholder analysis to understand their preferences and expectations. Once the stakeholders are identified, the project manager should determine the communication objectives, such as providing regular project updates, addressing any concerns or issues, and sharing important milestones and achievements.

Next, the project manager should identify the most effective communication channels and methods for each stakeholder group. This could include meetings, emails, status reports, project management software, or other tools. The plan should also specify the frequency and timing of communication, ensuring that stakeholders receive the information they need in a timely manner without being overwhelmed with excessive communication.

In developing the plan, the project manager should also consider the tone and style of communication, ensuring that it is clear, concise, and tailored to the needs of the audience. The plan should also address how feedback and input from stakeholders will be captured and incorporated into the project.

Once the communication plan is developed, the project manager should ensure that it is shared with all relevant stakeholders and that they understand and agree to the communication approach. Regular review and updates to the plan may be necessary as the project progresses and stakeholder needs evolve.

Overall, the approach to developing a project communication plan should be collaborative and tailored to the specific needs and preferences of the project stakeholders. It should be a living document that is regularly reviewed and adjusted to ensure effective communication throughout the project lifecycle.

Question 3

Stakeholders include both those who will use the result of a project as well as those who will be affected by the result of a project.

Accepted Answer

A) True 
 B)False  True

Question 4

Project managers should purposefully plan and carry out relationship building activities that lead to respect and trust.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements accurately describes a project management plan?

Accepted Answer

A)   a formal document that defines how the project is initiated and planned
B)   a formal document that defines how the project is executed, monitored and controlled
C)   a formal document that defines how the project is terminated and closed
D)   a formal document that strictly focuses on how the project financials will be tracked

Question 6

By identifying stakeholders and their needs,project managers can be more effective in all the following ways EXCEPT:

Accepted Answer

A)   prioritize among competing objectives.
B)   derive the final budget
C)   serve as good stewards of project resources.
D)   develop a shared sense of risk.

Question 7

The communications management plan needs to be a living document that adapts to changing project needs.

Accepted Answer

A) True 
 B)False

Question 8

Describe the approach you would use to build relationships with key external stakeholders.

Accepted Answer

The answer of Describe the approach you would use to...

Question 9

Which of the following statements accurately describes the approach that project managers should take to develop relationships with key stakeholders?

Accepted Answer

A)   The project manager should defer building relationships with external stakeholders until after the core team is on sound footing.
B)   It is better to ignore an unhappy stakeholder than to let him or her disrupt a project.
C)   Project managers should seek to understand what motivates each stakeholder.
D)   The project manager should shelter stakeholders from unpleasant news

Question 10

Project relationship building activities include making decisions and solving problems jointly.

Accepted Answer

A) True 
 B)False

Question 11

A project management plan is a formal document that defines how the project will be initiated and planned.

Accepted Answer

A) True 
 B)False

Question 12

Contemporary project communications typically include both push methods in which information is sent and pull methods in which information is automatically received.

Accepted Answer

A) True 
 B)False

Question 13

Stakeholders can be either internal or external to the organization performing the project.

Accepted Answer

A) True 
 B)False

Question 14

Virtual project teams often encounter increased challenges. All of the following items are among these increased challenges EXCEPT:

Accepted Answer

A)   it is more difficult to understand the stakeholders
B)   it takes more time to build relationships
C)   differences in time zones are an advantage
D)   change control must rely more upon facilitating than directing

Question 15

All of the following activities can be used to build relationships within the core project team and among stakeholders EXCEPT:

Accepted Answer

A)   encourage open communication
B)   share individual motives
C)   conduct regular team performance reviews
D)   use shared learning

Question 16

Building relationships among project team members relies upon establishing appropriate decision-making. All of the following considerations should influence how decisions are made on a project team EXCEPT:

Accepted Answer

A)   Decisions made by groups tend to take longer.
B)   All decisions should be checked with the sponsor
C)   People involved in making decisions tend to support them.
D)   Some decisions are best made by a single expert.

Question 17

Project management plans generally include all of the following elements EXCEPT:

Accepted Answer

A)   schedules and budgets
B)   business case
C)   risks and quality considerations
D)   communications

Question 18

In order to plan for a project meeting,project managers should develop an agenda. All of the following statements accurately describe the development and use of a project meeting agenda EXCEPT:

Accepted Answer

A)   the agenda should only be shared with senior management
B)   the agenda should provide time to summarize decisions made
C)   the agenda should provide time to evaluate the meeting
D)   the agenda should state the purpose of the meeting

Question 19

While expensive,it is often advisable for virtual team members who live across the globe to meet face-to-face at least once,especially early in the project.

Accepted Answer

A) True 
 B)False

Question 20

Common purposes for project communications include status reporting and efforts to obtain approval of project outputs.

Accepted Answer

A) True 
 B)False

Exam 5: Stakeholder Analysis and Communication Planning

Stakeholders include all of the following people EXCEPT:

Describe the essential contents of a project communication plan and the approach a project manager should employ to develop one.

Stakeholders include both those who will use the result of a project as well as those who will be affected by the result of a project.

Project managers should purposefully plan and carry out relationship building activities that lead to respect and trust.

Which of the following statements accurately describes a project management plan?

By identifying stakeholders and their needs,project managers can be more effective in all the following ways EXCEPT:

The communications management plan needs to be a living document that adapts to changing project needs.

Describe the approach you would use to build relationships with key external stakeholders.

Which of the following statements accurately describes the approach that project managers should take to develop relationships with key stakeholders?

Project relationship building activities include making decisions and solving problems jointly.

A project management plan is a formal document that defines how the project will be initiated and planned.

Contemporary project communications typically include both push methods in which information is sent and pull methods in which information is automatically received.

Stakeholders can be either internal or external to the organization performing the project.

Virtual project teams often encounter increased challenges. All of the following items are among these increased challenges EXCEPT:

All of the following activities can be used to build relationships within the core project team and among stakeholders EXCEPT:

Building relationships among project team members relies upon establishing appropriate decision-making. All of the following considerations should influence how decisions are made on a project team EXCEPT:

Project management plans generally include all of the following elements EXCEPT:

In order to plan for a project meeting,project managers should develop an agenda. All of the following statements accurately describe the development and use of a project meeting agenda EXCEPT:

While expensive,it is often advisable for virtual team members who live across the globe to meet face-to-face at least once,especially early in the project.

Common purposes for project communications include status reporting and efforts to obtain approval of project outputs.