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While Selling to Linda,Brett Appears to Be Friendly and Outgoing

Question 79

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While selling to Linda,Brett appears to be friendly and outgoing.He begins the presentation by inquiring about Linda's family and encourages her to talk about business.While selling to Victoria,he gets right down to the purpose of his call,does not engage in small talk,and uses charts and tables to support his selling points.In this scenario,what kind of selling do you think Brett does?

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Brett practices adaptive selling,that is...

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