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Even Before Michelle Could Explain Why a Prospect Had Not

Question 81

Multiple Choice

Even before Michelle could explain why a prospect had not purchased her company's new line of eco-friendly outdoor furniture,her supervisor started explaining how she should have emphasized the fact that the furniture is made through a revolutionary recycling process and that the prices are justified by the furniture's quality and eco-friendly nature.In this scenario,the supervisor provided Michelle with _____ feedback by telling her how she could make better sales presentations.


A) reciprocal
B) intrinsic
C) performance
D) evaluative
E) diagnostic

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