Question 1

Who categorizes and prioritizes the maintenance request in relation to both the strategic and information systems plans of the organization?

Accepted Answer

A) System Priority Board 
B) Maintenance Staff 
C) Project Manager 
D) Other Groups

Question 2

Which maintainability factor specifies the number of unknown errors existing in the system after it is installed?

Accepted Answer

A) Latent defects 
B) Number of customers 
C) Quality of system documentation 
D) Maintenance personnel

Question 3

What is maintainability? Identify several factors that influence the maintainability of a system.

Accepted Answer

The answer of What is maintainability? Identify several factors that...

Question 4

"Personnel may have limited job mobility and lack access to adequate human and technical resources" is a disadvantage of combined maintenance organizational structures.

Accepted Answer

A) True 
 B)False

Question 5

A new system is developed when there is a change in the hardware or software platform or when fundamental assumptions and properties of the data,logic,or process models change.

Accepted Answer

A) True 
 B)False

Question 6

Discuss the concept of configuration management.Who is the system librarian?

Accepted Answer

The answer of Discuss the concept of configuration management.Who is...

Question 7

Which SDLC phase is analogous to the maintenance process of obtaining a maintenance request?

Accepted Answer

A) Design 
B) Planning 
C) Analysis 
D) Maintenance

Question 8

________ may be necessary in order for visitors to find your site based on the new or changed content.

Accepted Answer

A) Update 
B) Reregistration 
C) Configuration 
D) HTML validation

Question 9

How can one distinguish between development and maintenance?

Accepted Answer

The answer of How can one distinguish between development and...

Question 10

Describe the two tools that help with maintenance of older systems.

Accepted Answer

The answer of Describe the two tools that help with...

Question 11

Which maintenance involves making enhancements to improve processing performance or interface usability or to add desired,but not necessarily required,system features?

Accepted Answer

A) Adaptive 
B) Corrective 
C) Perfective 
D) Preventive

Question 12

What are the four major activities that occur within maintenance?

Accepted Answer

The answer of What are the four major activities that...

Question 13

Before any code can be checked back in to the librarian,the code must pass the quality control procedures,testing,and documentation standards established by the ________.

Accepted Answer

A) Librarian 
B) Maintenance personnel 
C) Project manager 
D) Organization

Question 14

When using an integrated development environment,________ maintain(s)design documents such as data flow diagrams and screen designs,not source code.

Accepted Answer

A) The testing team 
B) The developer 
C) Analysts 
D) The project manager

Question 15

"Maintenance group knows or has access to all assumptions and decisions behind the system's original design" is an advantage of which maintenance organizational structure?

Accepted Answer

A) Separate 
B) Non-functional 
C) Combined 
D) Functional

Question 16

What are the advantages of the different maintenance organizational structures?

Accepted Answer

The answer of What are the advantages of the different...

Question 17

In corrective maintenance,changes are made to a system to evolve its functionality to changing business needs or technologies.

Accepted Answer

A) True 
 B)False

Question 18

With source control tools,each system module file is "frozen" (unchangeable)to a specific version level or is designated as "floating" (changeable),meaning a programmer may check out,lock,and modify a specific system module.

Accepted Answer

A) True 
 B)False

Question 19

Which tools have a primary benefit to create high-level design documents of a program by reading and analyzing its source code?

Accepted Answer

A) Design recovery 
B) Build routines 
C) Baseline modules 
D) Configuration management

Exam 14: Maintaining Information Systems

Who categorizes and prioritizes the maintenance request in relation to both the strategic and information systems plans of the organization?

Which maintainability factor specifies the number of unknown errors existing in the system after it is installed?

What is maintainability? Identify several factors that influence the maintainability of a system.

"Personnel may have limited job mobility and lack access to adequate human and technical resources" is a disadvantage of combined maintenance organizational structures.

A new system is developed when there is a change in the hardware or software platform or when fundamental assumptions and properties of the data,logic,or process models change.

Discuss the concept of configuration management.Who is the system librarian?

Which SDLC phase is analogous to the maintenance process of obtaining a maintenance request?

________ may be necessary in order for visitors to find your site based on the new or changed content.

How can one distinguish between development and maintenance?

Describe the two tools that help with maintenance of older systems.

Which maintenance involves making enhancements to improve processing performance or interface usability or to add desired,but not necessarily required,system features?

What are the four major activities that occur within maintenance?

Before any code can be checked back in to the librarian,the code must pass the quality control procedures,testing,and documentation standards established by the ________.

When using an integrated development environment,________ maintain(s) design documents such as data flow diagrams and screen designs,not source code.

"Maintenance group knows or has access to all assumptions and decisions behind the system's original design" is an advantage of which maintenance organizational structure?

What are the advantages of the different maintenance organizational structures?

In corrective maintenance,changes are made to a system to evolve its functionality to changing business needs or technologies.

With source control tools,each system module file is "frozen" (unchangeable)to a specific version level or is designated as "floating" (changeable),meaning a programmer may check out,lock,and modify a specific system module.

Which tools have a primary benefit to create high-level design documents of a program by reading and analyzing its source code?