Question 1

Although taking notes during an interview has both advantages and disadvantages, the accepted view is that note taking should be extensive.

Accepted Answer

A) True 
 B)False

Question 2

____ enable a systems analyst to identify a problem, evaluate the key elements, and develop a useful solution.

Accepted Answer

A)  Analytical skills 
B)  Artistic skills 
C)  Interpersonal skills 
D)  Confrontational skills

Question 3

-In the RAD model in the accompanying figure, during the ____________________ phase users interact with systems analysts and develop models and prototypes that represent all system processes, outputs, and inputs.

Accepted Answer

The answer of 
-In the RAD model in the accompanying...

Question 4

RAD relies heavily on ____.

Accepted Answer

A)  prototyping 
B)  user involvement 
C)  agile methods 
D)  both a and b

Question 5

The primary advantage of RAD is that ____.

Accepted Answer

A)  systems can be developed more quickly with significant cost savings 
B)  the company's strategic business needs are emphasized and the mechanics of the system are not stressed 
C)  the decelerated time cycle allows more time to develop quality, consistency, and design standards 
D)  all of the above

Question 6

A ____, such as Microsoft Outlook or Lotus Organizer, can help manage meetings, interviews, appointments, and deadlines and provide a personal calendar and a to-do list, with priorities and the capability to check off completed items.

Accepted Answer

A)  PIM 
B)  laptop 
C)  PDA 
D)  Visio

Question 7

When designing a questionnaire, all of the following are ideas to keep in mind: ____.

Accepted Answer

A)  providing clear instructions that will answer all anticipated questions 
B)  arranging questions in a logical order 
C)  trying to lead the response or use questions that give clues to expected answers 
D)  phrasing all questions to avoid misunderstandings, and use simple terms and wording

Question 8

In addition to direct costs, systems developers must identify and document indirect expenses that contribute to the ____.

Accepted Answer

A)  TCO 
B)  REJ 
C)  FDD 
D)  UML

Question 9

____ is a typical example of a system requirement for the process category.

Accepted Answer

A)  The Web site must report online volume statistics every four hours and hourly during peak periods 
B)  The system must be operated seven days a week, 365 days a year 
C)  The video rental system must not execute new rental transactions for customers who have overdue tapes 
D)  All transactions must have audit trails

Question 10

____ is a typical example of a system requirement for the input category.

Accepted Answer

A)  As a final step in year-end processing, the payroll system must update employee salaries, bonuses, and benefits 
B)  Response time must not exceed four seconds 
C)  The system must provide log-on security at the operating system level and at the application level 
D)  Student grades must be entered on machine-scannable forms prepared by the instructor

Question 11

Compared with traditional methods, when properly used, JAD can result in ____.

Accepted Answer

A)  less expense and greater manageability if the group is too large 
B)  more accurate statement of system requirements 
C)  better understanding of common goals 
D)  stronger commitment to the success of the new system

Question 12

Creating a standard list of interview questions helps a systems analyst to keep on track and avoid unnecessary tangents.

Accepted Answer